KB Home Reviews

Excellent experience from start to completion

My home buying experience was very professional and effortless. Would highly recommend.

David in the sales office was very knowledgeable and helpful. He always kept me informed as to the progress of the construction of the house as resided in California during construction. Once we moved in he was always available to answer any questions that we had.

As a first time home buyer, the home buying process with KB homes was great! The home itself is beautiful and I am so glad I was able to choose my interior/exterior with a design studio. KB really cares about your input and I couldn’t be happier!!

No problem with buying experience.

The sales rep was knowledgeable and helpful. Loan process was smooth and KB even has insurance service, making the purchase a very pleasant experience. The after sales warranty service was on time and helpful.

From start to finish the people we worked with were so fantastic and helpful. Responding to all of our issues quickly and professionally.

I'm a first time home owner and the laon officer was vary helpful

So good. Everyone was so supportive and helpful

Very smooth process from start to finish and everyone was super easy to work with

Great experience overall. The process was quick and not stressful.

Bad materials on the house. Cheap materials

From start to end, KB Homes made the entire home buying experience the best in my 40 year’s worth of home buyer knowledge. I would buy more homes from KB 100% !

Working with KB Home was overall a really pleasant experience from start to finish. The team kept me updated weekly throughout the entire process, which made everything feel organized and stress free Thank you Kanda you are the best

Our experience with KB Homes has truly been a blessing from beginning to end. The entire process was handled with professionalism, care, and excellence. From the quality craftsmanship of our new home to the timely completion and consistent communication throughout the process, KB Homes exceeded our expectations. We especially appreciated their reliability and attention to detail. Every member of the team worked hard to ensure that our questions were answered and that we felt supported during every phase of the home-buying journey. The workmanship and design of the home reflect great quality and value, and we are extremely pleased with the final result. KB Homes delivered not only a beautiful home, but also peace of mind through their transparency, dedication, and customer service. We are grateful for this wonderful experience and would highly recommend KB Homes to anyone looking for a well-built home with outstanding value and a dependable team behind it. ... More

The process of loan application was a bit painful. Seemed like we were doing our part as for providing documentation. But never seemed to be enough. We did struggle through and was finally approved.

Hello, it was a pleasure working with our Kb agent and loan officer. They made everything so easy for us and it was a really smooth process. I would definitely purchase another home in the near future. Customer service agents were also helpful and really nice. Thank you everyone.

I have had issues with KB homes every steps of the home buying process. From the sales agent ignoring us after signing, To the builder not showing up to a meeting he scheduled, and the morgage rep lying about the change in morgage rate, and purposely excluding my realtor from all communication with them, changing the closing date without my input, and in the last week before closing they changed the paperwork and shorted me multiple thousands of dollars of promised credits and lastly they have failed to pay for the home insurance (that is through kb homes) that i pay for with my morgage (which is also through KB homes) to keep my home (made my KB homes) and the home insurance is needed to keep my morgage. Throughout all of this KB homes has addressed these problems and have often fixed them and given discounts or benefits after screwing up or being caught trying to cheat you. At the end of the day you will probably get a good deal, if you go through them but I have serious trust issues any time they start to make a promise. ... More

My wife & I saw plenty of places in Orange County, all of them were new builds. What stood out with KB homes was the construction standards and attention to how people will use the space. Especially when square footage is at a premium in SoCal. Recommend folks stop by and take a look before making your decision. Hard to see the details online.

Experience was ok. It is a pain getting the different trades out to fix issues. The painters were suppose to show numerous times and never communicated that they weren’t coming. The irrigation system has been down for weeks with no sign of correction. My grass was starting to die before all the of rain started.

My experience was wonderful

I am Satisfied so far

Amazing. It’s a wonderful experience

We had an amazing experience with the KB Homes team, and we’re so grateful for everyone who helped make our dream home a reality. From the very beginning, Jared (sales) was incredibly patient and knowledgeable, always taking the time to answer our questions and guide us through the process with clarity and honesty. While our home was being built—and even while we were out of the country—he went the extra mile by sending us progress photos and updates, which meant so much to us. He even took the initiative to bring in our trash and recycling bins into the garage, showing a level of care and thoughtfulness that truly stood out. Kelsey at the design center was also wonderful to work with. She helped us choose the best materials and finishes that fit our budget without compromising quality or style, making what could have been an overwhelming process feel easy and enjoyable. Tami went above and beyond to help us get our loan approved—her dedication and persistence truly made a difference. Rodney did a thorough job inspecting the home and making sure everything was in great condition, addressing repairs with care and attention to detail. And when we returned from out of the country, Brandy stepped in and helped us resolve a few minor issues quickly and efficiently, which gave us so much peace of mind. The entire team showed professionalism, responsiveness, and genuine care throughout our journey. We couldn’t have asked for a better experience. Thank you all for helping us turn our dream into a reaity! ... More

We recently purchased a new townhome from KB Homes and have been very pleased with the entire experience. The community itself is beautifully and thoughtfully laid out, with an attractive design that gives the neighborhood a welcoming and comfortable feel. The placement of the townhomes, green spaces, and overall flow of the community make it feel both spacious and connected. The team at KB Homes was extremely helpful throughout the entire process. Everyone we worked with was professional, responsive, and willing to answer questions and guide us every step of the way. Their customer service made what can often be a stressful experience much smoother and more enjoyable. We are also very happy with the amenities and features included in the townhouse. The floor plan is functional and modern, with well-designed living spaces, finishes, and thoughtful details throughout the home. Overall, we feel that we received excellent value and are excited to be part of this new community. ... More