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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10240 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10240 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Home Owner

  • Ernesto P.
  • Verified HomeBuyer
  • July 04, 2024
  • Aubrey, TX

This is my first new build and the whole KB team made the process great. They guided me through every step of the build from the loan to the design center and the after move in, their customer service had been great. Being paired with Glen as my point of contact really has brought me and my family peace of mind. This is a great community and I love our new home.

KB Home responded:
Congratulations on your new home, Ernesto! We're glad to hear that our team was able to provide such a rewarding experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great to work with

  • Charles C.
  • Verified HomeBuyer
  • June 28, 2024
  • Lillington, NC

Great to work with everytime

KB Home responded:
We appreciate you taking the time to share your positive experience with our team, Charles!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best customer service !!

  • Jenny Q.
  • Verified HomeBuyer
  • June 28, 2024
  • Homeland, CA

I am very happy with my home purchase and KB attentiveness. Always answering my questions. Best customer service ever!

KB Home responded:
Thanks so much for sharing these kind words with the team here at KB Home, Jenny!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was such a Great experience.

  • Betelhem K.
  • Verified HomeBuyer
  • June 28, 2024
  • Las Vegas, NV

They have Good customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nice homes

  • Jayesh S.
  • Verified HomeBuyer
  • June 27, 2024
  • Menifee, CA

Very nice home provided by KB.

KB Home responded:
Thanks for taking the time to share your KB Home journey with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience.

  • Nicole L.
  • Verified HomeBuyer
  • June 26, 2024
  • Roseville, CA

My entire process from beginning of purchase was great, even we had a lot of back and forth with loan processing with KB loan. Sale Person is really friendly and efficient. Builder team are awesome and they respond timely what we ask for. Good quality home what I pay for.

KB Home responded:
We appreciate you taking the time to share these kind words with the entire team here at KB Home, Nicole!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great To Work With

  • Anonymous
  • Verified HomeBuyer
  • June 26, 2024
  • Parrish, FL

We absolutely loved working with Ramon, Andy and Mike! Great team.

KB Home responded:
Thanks so much for sharing these kind words with the entire team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good quality practical and competitive

  • Doris N. L.
  • Verified HomeBuyer
  • June 26, 2024
  • Vacaville, CA

We like KB Homes because they were built with quality and practical.

KB Home responded:
We're glad to hear that you're happy with the quality of your home, Doris!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great space for the price

  • Yongqiang L.
  • Verified HomeBuyer
  • June 25, 2024
  • Elk Grove, CA

This building has a lot of space for a lot cheaper then the bay area

KB Home responded:
Thanks for sharing your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Julie exceptional professionalism was one of the reasons our family chose KB

  • Daiqun L.
  • Verified HomeBuyer
  • June 21, 2024
  • Valencia, CA

Julie is an enthusiastic, clear-headed, quick-witted, and energetic sales representative who is almost always available to serve her clients. Her exceptional professionalism was one of the reasons our family chose KB. Thank you to her.

KB Home responded:
We're glad to hear that Julie and the rest of our team were able to provide a positive experience for you and your family!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall great experience

  • Rachel T.
  • Verified HomeBuyer
  • June 21, 2024
  • Tomball, TX

My experience from beginning to end with KB Homes was amazing. David in the sales office answered any question I had, Michael with construction gave me updates every week and always walked the house with me and explained everything very well. Very happy with my experience.

KB Home responded:
We're so glad to hear that you had such an amazing experience working with the entire team here at KB Home, Rachel!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Angel B.
  • Verified HomeBuyer
  • June 20, 2024
  • Fresno, CA

The entire process, from initial purchase to final move-in was perfect. KB home team was very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great satisfaction!

  • Barthelemy J.
  • Verified HomeBuyer
  • June 19, 2024
  • Mascotte, FL

Expect the unexpected KBis one of the best!

KB Home responded:
Thank you so much for taking the time to share these kind words with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Sweet Home

  • Patrick V.
  • Verified HomeBuyer
  • June 19, 2024
  • Marion, TX

We are thankful for our KB home and the experience!

KB Home responded:
We're glad to hear that you are happy with your KB Home experience, Patrick!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excelent

  • Nelly Josefina B.
  • Verified HomeBuyer
  • June 19, 2024
  • Katy, TX

It is a good work team, excellent service, I am very happy with my new house.

KB Home responded:
Thank you for sharing your positive experience with our team, Nelly!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Sujatha R.
  • Verified HomeBuyer
  • June 19, 2024
  • Wesley Chapel, FL

It was a breeze with Manny, bill and the home studio team. Options and cost were clearly explained along with usage.

KB Home responded:
We're thrilled to hear that Manny, Bill, and our entire team were able to provide such a positive experience for you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall a great experience

  • Danny C.
  • Verified HomeBuyer
  • June 19, 2024
  • Elmendorf, TX

We recently built a custom built home in the southton Cove neighborhood in Elmendorf. We have been here for a month and so far have been pleased with our new home. We did have a few hiccups along the way and it took longer than promised to build our home for various reasons, but both KB and our mortgage lender worked through the issues and made it happen for us. KB was responsive to our concerns and the construction team was absolutely amazing. They have been great and have addressed any issues that we have encountered quickly. Overall, it has been a great experience and we love our new home

KB Home responded:
Thank you so much for taking the time to share your positive experience with the entire team here at KB Home, Danny!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Floorplan

  • Sheila F.
  • Verified HomeBuyer
  • June 19, 2024
  • Vacaville, CA

The floor plan is prefect for me. I have plenty of storage space. The plan function well for me. Minor issues that were resolved within a day.

KB Home responded:
We're glad to hear that you love your new home and had a great experience with us, Sheila!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Better than expected

  • Tracy B.
  • Verified HomeBuyer
  • June 19, 2024
  • Magnolia, TX

I was so surprised how fast the home went up, after the foundation was set. The contract supervisor kept me informed every week on the progress. When I finally moved in I had a couple of small issues like attic door needed lubricating and dryer wasn't working with outlet, they fixed both issues within 3 days.

KB Home responded:
Thank you so much for taking the time to share your positive experience working with our team, Tracy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service.

  • Jeremy Nathanie T.
  • Verified HomeBuyer
  • June 18, 2024
  • Clovis, CA

Everyone who made our home buying experience was great. From sales to loan office and customer service and the supers, nothing but great things to say. Everything was done timely and with great customer service.

KB Home responded:
Congratulations on your new home, Jeremy! We're glad to hear that you're happy with your experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sergio,Dawn,Doug ,Kelly and Annmarie were excellent !

  • Paul P.
  • Verified HomeBuyer
  • June 18, 2024
  • Casa Grande, AZ

Kb homes was an excellent home buying experience.

KB Home responded:
Thank you so much for sharing these kind words with the entire team here at KB Home, Paul!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Rajesh P.
  • Verified HomeBuyer
  • June 18, 2024
  • Valencia, CA

We recently purchased our dream home through KB Homes. From start to finish, the experience was outstanding. Our sales person was incredibly knowledgeable and supportive throughout the entire process. She listened attentively and patiently to our needs and preferences, guiding us seamlessly through each step. The home itself is everything we could have hoped for and more. The quality of construction is superb, and every detail was meticulously attended to. From the spacious layout to the modern amenities, it's clear that great care went into crafting this home. Additionally, the ...

KB Home responded:
We're glad to hear that our team was able to provide such a positive experience here at KB Home, Rajesh!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

From start to finish, and beyond great experience

  • Jesse H.
  • Verified HomeBuyer
  • June 18, 2024
  • Homeland, CA

Dianna was great always very helpful and responsive during the whole experience. The design studio staff was amazing and helpful. Sergio and Jeshua were very helpful through out the build. Michael and Mary made everything happen on the loan side of things. My wife deals with the customer care people so I’m not sure of their names but they are great as well. Was a great experience especially with us being first time home buyers.

KB Home responded:
Thank you so much for taking the time to share these kind words with our entire team, Jesse!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Owner

  • Wei-Bon C.
  • Verified HomeBuyer
  • June 17, 2024
  • Riverside, CA

We had very good experience with KB Homes.

KB Home responded:
We're thrilled to hear that you had such a positive experience working with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Juwana Brandon Dianne, Chrystal Von Sandy Todd

  • Velma S.
  • Verified HomeBuyer
  • June 14, 2024
  • Texas City, TX

Some of the Best personable caring and approachable individuals I have ever came across! The dream team that isn’t recognized by any one but us small people! Juwana

KB Home responded:
Thanks so much for taking the time to share your positive experience with the entire team here at KB Home, Velma!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5