KB Home Reviews

Thanks for Good service after sale!

We purchased a KB home recently and enjoyed the care, guidance, and timely communications from the sales office and the design studio. The KB homes design studio expert Curtis guided us through the design selection process and was always attentive to our needs. During the build process, KB homes' sales agent Katrina, construction management Sean, and construction supervisor Michael did their best to help resolve interior build issues so we could close on the home as soon as possible despite labor and material shortages. Katrina's sincere care for us and her involvement in ensuring we get the house we are delighted with. I am very thankful to construction supervisors Michael and Bashar for working diligently to address all my concerns and trying to fix issues even after the home closing. I love how my house turned out to be. This experience restored my trust in KB and exemplified that KB work towards building trust and relationships with prospects and new homeowners. ... More

KB made the process seamless!

Everyone at KB was super helpful answering all our questions. As first time home buyers, it was awesome to work with a team that had the knowledge and patience to help us out through the process.

Very nice experience. Love my home thank you

Good sales agent, but HOA or solar system contacts are poor to we have to keep asking who what and how

It was wonderful working with kb homes.

Excellent service Erick and Debbie were excellent always there to help.

I have to say 99% of this home is amazing, but there are some issues. Warranty claims get a response very quickly, however im learning you are at the mercy of whatever contractor installed that particular item. With that said I'm definitely glad I purchased the home.

Very responsive When it comes to answering questions on functionality of the home

Thank you for all of your help!

house is great pick out your lot and not get a lot on a hill eith a yard you cannot use the incline cannot even walk in the yard and back yard is a swamp

If you would like a hassle free experience at new home buying and building, this is your builder. Frequent updates during the build process, better material, craftsmanship and the sales representatives are very attentive. The superintendents maintain communication and they attend to buyers questions or concerns. Don’t hesitate call KB homes!!!

We love our new home and are so thankful for all the help we had during the process.

KB homes are best.

It was nice working with you guys from buy to live issues and fixing them promptly

I love our home and the construction team are all wonderful. The finance side of the entire experience was a miss...they can do better. But still overall a great purchase.

Just know the home buying experience is a little longer with KB homes due to the amount of documents you’re constantly signing. Other than that the house was well built and any issues have been dealt with in a decent amount of time.

Great and beautiful, clean environment

No Transparency & do not care about buyers

Great company and responsiveness. Good craftsmanship.

I definitely love this house and this house is beautiful, perfection.

The home building process took way longer than originally anticipated. I believe this was due to supply issues. However, there were multiple KB home staff communicating with me throughout the process. Alex was responsive to my questions regarding the building timeline. He ensured that the design and decor that I requested was in place. The house looks amazing! Sean and Jennifer were proactive during the loan approval process and would answer any questions that I had. I appreciated the fact that they understood that I really wanted to become a homeowner and they helped make it happen!

Kudos to: Ms. Whitaker, Mr. Jackson, Mr. Willis and Sandra (Alamo Title). It was a long build to completion and I felt like I really had to push the last month or so to get a confirmed completion date. Once moved in, there were multi issues with asthetics. Paying more than $300,000 for a home ($700,000 in 30-yrs) I felt like the craftsmanship should have been closer to perfect. We had painters out several times for doors/trim, had our counter tops buffed (scratches/devits), one mirror was scrattched, cracked base boards replaced, etc......

Ultimately I am just amazed that we got to build a new home for our family and also customize it to meet our budget and needs. While things have not been perfect Mellisa and the teams have been putting in a great effort to get things corrected. Definitely been recommending KB to our friends and family.