KB Home Reviews

Mary, Brady, Tim and Mark were a great team working WITH WHAT THEY HAD. We started this process in November 2021 and moved in October 2022. Process was painful, expensive and stressful. Beautiful home, but too many problems, still being resolved. Thank you Mary for all Your hard work throughout this process.

Everyone was really helpful. Had a great experience. Nikki, Chad, Sapna everyone was superb.

Everything great had a great expiwrence

Don't waste your hard earned money on this community of kb homes!

I'm extremely happy with my new home! The customer service follow-up is amazing. The construction crew is always knowledgeable, professional, and quick to respond. Would definitely recommend KB Home to any of my friends or family.

KB Homes Sales team is very helpful and prompt. KB Home loans team, is wonderful. They help you in every aspect. KB Home Insurance is the most competitive price in the home owner insuarance. Also the construction team support is excellent and customer support team is also very nice. Definitely recommend KB homes to everyone.

Samer worked with us at our pace, stayed in contact, and was professional and friendly. Marcus was professional, helpful, and clearly explained our financing options. Thanks to all involved for getting us into our new home!

Overall I am satisfied with all the experience with KB Homes. Nice people to work along.

The sales staff was great, but the KH financing could use a tune up. The home is in good shape overall but it definitely shows the rush to complete in the loss of quality in craftsmanship. The issue is obvious, built fast and too many for proper oversight on the work done. But no major issues, so that's a big plus. Response to warranty repairs is also good.

My experience with buying a home at KB Home was great.

The entire experience from visiting the sales office of KB, to purchasing and moving in was awesome! Thanks KB Team for making it all happen for us to become new home owners!

Tom was good at helping me with my walk through. He also was patient in answering all of my questions regarding caring for items in my home. As for the rest of it- I wish my buying experience only on my enemy or my ex. Everything is a RUSH! Politeness is out the door when questions are asked. I did not design my house, but I love it. However, there are things that I missed in the walk thru, even though I couldn't change at that point, that are weird in design and for homeowners to deal with daily. Maybe this will help the builder and the next buyer: the counter is far out in the primary shower that it doesn't allow you to have space to step out of the water's range while taking a shower. Oh, and a switch for overhead lighting under the kitchen sink is dysfunctional. ... More

It has been more than two months since closing, and instead of doing the things we would like to in and on our home, we spend our weekends taking care of workmanship issues. In the last two weekends, we removed and repaired drawer glides in the last cabinet installed in our master bath, and yesterday fought off an ant invasion because there are gaps 1" wide between the siding and the foundation. There's no telling what we're going to find next, so we have set our expectations to zero. We're also redoubling our efforts to find what workmanship issues remain, but it will probably take an entire year to find them all. We have collected a lot of notes, e-mails, and photos, and once we do find all we can in this first year, we intend to write a report we to send to every name we can find at KB Homes about our own unique home-buying experience. ... More

After closing customer service has been horrible. 10-day visit work has been pending for 8 months. Hate how you deal with customers post-closing

Its average experience with my purchase

We are hoppy to move in to our new house, unfortunately there are still alot of thing need to be done. My tip is to hire a private inspector and a realtor when purchasing a home, brand new or not. Make sure you dont need to rush on your closing date so that the builder will finish everything before moving in.

Hello! Everything has been great so far.

3 months delay caused a closing on a higher interest rate. Finishing wasn't that good. Everything in the house is a standard and you have to pay to upgrade, upgrades only cost me $31k. Little details could make difference and help me save money such as adding a towel hanger next to the shower. But one employee can change your experience and I have to thank the superintendent Bobby who delivered my house, he is super nice and professional.

The most dedicated and hardworking team built my home and I am very thankful for them

Luis really went above and beyond for my family and I during our whole process. Thank you so much for giving us such a great experience.

Well............from the time we signed purchase agreement to move in, in between that period it was ok, it's when the walk through came up...I will stop right here because there is not enough space to leave a review for that. Overall, we are not happy to say the least.

Excellent work and service. They helped me achieve my dream home. Thank you.

Timing updates were appreciated from sales and construction. Both teams were fantastic in response and addressing concerns.

yes, i would buy another house in the future from KB HOME. And i would recommend my friends to buy houses with this Company.

We were very excited about purchasing our new home, and we were told it would take about 9 months, it turned out that it took about 13 months. We were informed as the months and weeks leading up to closing. We defiantly love our new home and can't wait to make it our own.