KB Home Reviews
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What Homeowners Have to Say About KB Home.
KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10654 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Our construction superintendent was Great!!!
- Wanda H.
- Verified HomeBuyer
- December 01, 2020
- Phoenix, AZ
Although I started my home building process at the beginning of Covid, which caused some delays, my experience was great. Everyone was very nice during the process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- Tao Y.
- Verified HomeBuyer
- December 01, 2020
- Las Vegas, NV
We like this house very much, it is spacious and comfortable
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great experience with the whole staff.
- Qinshi P.
- Verified HomeBuyer
- December 01, 2020
- MORAGA, CA
Great experience with the whole staff. Workmen especially responsive to fix some small things we noticed after moving in,
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Design studio and our loan officer were amazing
- Edgar A.
- Verified HomeBuyer
- December 01, 2020
- Henderson, NV
Design studio and our loan officer were amazing
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Excellent customer service.
- Carlo Q.
- Verified HomeBuyer
- December 01, 2020
- San Antonio, TX
Excellent customer service. I would recommend KB homes to friends and family.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Our sales representative, Terry, was fantastic through the entire process. He was in constant communication and has done a great job following up with us even after we've closed. We had a wonderful experience working with him!
- Joseph L.
- Verified HomeBuyer
- December 01, 2020
- Parker, CO
Terry Heyden was fantastic through the entire process from beginning to end. He's gone out of his way to follow up with me even after we've closed to make sure everything with our home is going smoothly. Terry is a true professional in every aspect.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Customer Service
- Anonymous
- Verified HomeBuyer
- December 01, 2020
- Round Rock, TX
From start to finish our experience was wonderful. Prompt service and trasparancy were the key factors.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - I like the follow up services, post sale.
- Andrew K.
- Verified HomeBuyer
- December 01, 2020
- Rocklin, CA
I like the follow up services, post sale. Their responsiveness and willing to help was a nice surprise.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - KB Homes was great to work with!
- Jessica B.
- Verified HomeBuyer
- December 01, 2020
- Manor, TX
KB Homes was great to work with! With being a first time buyer and builder we were super nervous but they walked us through everything and were so helpful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Construction Manager-Ty
- Maria D.
- Verified HomeBuyer
- December 01, 2020
- Saint Augustine, FL
Fast punch list scheduling and great customer service.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
excellent relationship with GC
- George T.
- Verified HomeBuyer
- December 01, 2020
- Davenport, FL
The build from the ground up concept as well as the design center make the company stand out.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great people to work with!
- Javier P.
- Verified HomeBuyer
- December 01, 2020
- Magnolia, TX
Great people to work with!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Absolutely enjoyed the build process with the contractor.
- Scott W.
- Verified HomeBuyer
- November 30, 2020
- San Antonio, TX
Absolutely enjoyed the build process with the contractor. He was very informative and on top of everything the whole way through the build.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
THAT THEY ARE VERY HONEST AND PROFESSIONAL
- Hilda P.
- Verified HomeBuyer
- November 29, 2020
- Ontario, CA
DO NOT BE AFRAID TO BUY A NEW HOME, TRY AND APPLY WITH KB, SOME TIMES WE ARE AFRAID TO BUY A NEW HOUSE AND WE APLLY ONLY FOR OLD HOUSES
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - All the staff were responsive and professional.
- Mercy Y.
- Verified HomeBuyer
- November 25, 2020
- Henderson, NV
All the staff were responsive and professional. Follow up emails and calls. Love my home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very Customer Oriented
- Elvar L.
- Verified HomeBuyer
- November 25, 2020
- Elgin, TX
KB Homes strives for 100% customer satisfaction and they make that clear with their commitment to the customer. The entire KB team is aways ready to assist with the customers needs and concerns. Very professional and courteous. From sales, design, construction and financing...KB is there to make sure the home buying experience is affordable, fun and positive.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Everything is excellent.
- Alain A.
- Verified HomeBuyer
- November 25, 2020
- Manor, TX
Everything is excellent. I recommend it.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Kb personnel
- David P.
- Verified HomeBuyer
- November 25, 2020
- Del Valle, TX
Everyone throughout the entire process was helpful and believed got us the best possible deal. The construction manager was great and easy to work with and went above and beyond to take care of us!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The speed at which the whole process came to conclusion was amazing,
- Ademola B.
- Verified HomeBuyer
- November 25, 2020
- Hayward, CA
The speed at which the whole process came to conclusion was amazing, i never thought it was going to happen this year but from the moment we step into their office till we get our keys was a very good and fast pace experience and I would recommend KB homes any day
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The friendliness of everyone involved
- Kirk C.
- Verified HomeBuyer
- November 25, 2020
- St Augustine, FL
Everything was ready on time if there was a problem the team was diligent to get to fixed.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good Home, Wonderful Staff!
- Michael A.
- Verified HomeBuyer
- November 24, 2020
- Hollister, CA
Smooth process from Sales to Closure. Accommodating and friendly staff!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Above and beyond customer service
- David D.
- Verified HomeBuyer
- November 24, 2020
- Las Vegas, NV
Could not recommend them highly enough. Smooth transaction and superior customer service
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Dream home
- Patrick D.
- Verified HomeBuyer
- November 24, 2020
- Leander, TX
KB Homes build us a beautiful home. All expectations were exceeded.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - It was a enjoyable house buying process.
- Ryan B.
- Verified HomeBuyer
- November 24, 2020
- Jacksonville, FL
It was a enjoyable house buying process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Homes sweet Home
- Don P.
- Verified HomeBuyer
- November 24, 2020
- Menifee, CA
KB Home Builders are the best. Their team of professionals- from Sales Agent, The Studio Design, Loan Officers & the Superintendent who watches our home building are thorough and right on time. They took us hand by hand from purchasing, seeing an empty dirt lot to a very sophisticated and very functional high tech home. They are built sound and well and are so concern about every aspect of our home journey, that it felt like I was home with family who cares about us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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