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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11657 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11657 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Cool experience

  • Wai C.
  • Verified HomeBuyer
  • March 21, 2023
  • Las Vegas, NV

it was a nice buying experience and the staff are really nice

KB Home responded:
Congratulations on your home, Wai! Thank you for sharing your positive experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My purchase experience with KB Homes.

  • Veronica W.
  • Verified HomeBuyer
  • March 21, 2023
  • Sacramento, CA

My first visit to the KB Homes was a great experience. I was introduced to a new way of living in a modern home. I was happy with their sales rep the most. And secondly the builder’s who explained everything about how to use my new home. Overall, KB homes was a perfect match for me and if you’re planning to purchase a new modern home, KB Homes will make you very happy.

KB Home responded:
We're so glad to hear that you had such a great experience working with KB Home, Veronica! Thank you so much for sharing this journey with our team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pineda

  • Jesus P.
  • Verified HomeBuyer
  • March 21, 2023
  • Davenport, FL

I have been in the house for two months and it still has many details. The truth is that I would not recommend it to anyone, tremendous sectioning. Put people who are trained to supervise the construction of the houses.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Owner

  • Rex L.
  • Verified HomeBuyer
  • March 21, 2023
  • Las Vegas, NV

Thanks for Good service after sale!

KB Home responded:
Thank you so much for sharing your positive KB Home experience working with the team here at KB Home, Rex!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home Purchase Experience

  • Anonymous
  • Verified HomeBuyer
  • March 21, 2023
  • New Hill, NC

We purchased a KB home recently and enjoyed the care, guidance, and timely communications from the sales office and the design studio. The KB homes design studio expert Curtis guided us through the design selection process and was always attentive to our needs. During the build process, KB homes' sales agent Katrina, construction management Sean, and construction supervisor Michael did their best to help resolve interior build issues so we could close on the home as soon as possible despite labor and material shortages. Katrina's sincere care for us and her involvement in ensuring we get the ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Awesome Experience with KB Homes

  • Amanda D.
  • Verified HomeBuyer
  • March 21, 2023
  • Riverside, CA

KB made the process seamless!

KB Home responded:
We're thrilled to hear that you had an awesome home-buying journey, Amanda! Thank you so much for sharing your experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home Buying Experience with KB!

  • Victor C.
  • Verified HomeBuyer
  • March 21, 2023
  • Aurora, CO

Everyone at KB was super helpful answering all our questions. As first time home buyers, it was awesome to work with a team that had the knowledge and patience to help us out through the process.

KB Home responded:
Congratulations on your first home, Victor! We're so glad to hear that our team was able to provide such a positive experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Bradley S.
  • Verified HomeBuyer
  • March 21, 2023
  • Jarrell, TX

Very nice experience. Love my home thank you

KB Home responded:
We're excited to hear that you love your new home, Bradley! Thank you so much for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mrnewkbhomeowner

  • Ruey W.
  • Verified HomeBuyer
  • March 21, 2023
  • Riverside, CA

Good sales agent, but HOA or solar system contacts are poor to we have to keep asking who what and how

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Mr

  • Isaac B.
  • Verified HomeBuyer
  • March 21, 2023
  • Maricopa, AZ

It was wonderful working with kb homes.

KB Home responded:
We're glad to hear that you had a wonderful time working with us, Isaac! Thank you so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Excellent

  • Alverico A.
  • Verified HomeBuyer
  • March 21, 2023
  • Winter Haven, FL

Excellent service Erick and Debbie were excellent always there to help.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Alverico! Erick, Debbie, and the rest of our team are glad to hear that you had an excellent time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB home purchase Sage Glen

  • Justin R.
  • Verified HomeBuyer
  • March 21, 2023
  • Las Vegas, NV

I have to say 99% of this home is amazing, but there are some issues. Warranty claims get a response very quickly, however im learning you are at the mercy of whatever contractor installed that particular item. With that said I'm definitely glad I purchased the home.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

No problem whatsoever enjoyable experience with KB.

  • Vincent S.
  • Verified HomeBuyer
  • March 21, 2023
  • Jacksonville, FL

Very responsive When it comes to answering questions on functionality of the home

KB Home responded:
Thanks for taking the time to share your positive KB Home experience with our team, Vincent! We're glad to hear that you're so happy with your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Phillip F.
  • Verified HomeBuyer
  • March 21, 2023
  • San Antonio, TX

Thank you for all of your help!

KB Home responded:
We're glad to hear that you had a great experience, Phillip! Thanks for taking the time to share your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

all was good except my yard

  • Ronald S.
  • Verified HomeBuyer
  • March 21, 2023
  • Manor, TX

house is great pick out your lot and not get a lot on a hill eith a yard you cannot use the incline cannot even walk in the yard and back yard is a swamp

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I’m happy with my New Build.

  • Roberto M.
  • Verified HomeBuyer
  • March 21, 2023
  • Jacksonville, FL

If you would like a hassle free experience at new home buying and building, this is your builder. Frequent updates during the build process, better material, craftsmanship and the sales representatives are very attentive. The superintendents maintain communication and they attend to buyers questions or concerns. Don’t hesitate call KB homes!!!

KB Home responded:
Wow, thank you so much for your kind words, Roberto! We're so happy to hear that you had a positive experience working with the team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our new home!!!

  • Maria L.
  • Verified HomeBuyer
  • March 20, 2023
  • Palmetto, FL

We love our new home and are so thankful for all the help we had during the process.

KB Home responded:
We're so happy to hear that you love your new home, Maria! Thank you so much for sharing your home-buying journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Heather and david are best

  • Flynn M.
  • Verified HomeBuyer
  • March 19, 2023
  • Puyallup, WA

KB homes are best.

KB Home responded:
We're glad to hear that you had such a positive time working with the KB Home team, Flynn! Thank you for sharing your kind words with Heather, David, and the rest of our team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sai

  • Sai M.
  • Verified HomeBuyer
  • March 17, 2023
  • Vista, CA

It was nice working with you guys from buy to live issues and fixing them promptly

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with the team here at KB Home, Sai!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall a great process

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2023
  • Spring Valley, CA

I love our home and the construction team are all wonderful. The finance side of the entire experience was a miss...they can do better. But still overall a great purchase.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Buying from KB

  • Glenn K.
  • Verified HomeBuyer
  • March 15, 2023
  • Lake Elsinore, CA

Just know the home buying experience is a little longer with KB homes due to the amount of documents you’re constantly signing. Other than that the house was well built and any issues have been dealt with in a decent amount of time.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Stephen

  • Stephen O.
  • Verified HomeBuyer
  • March 15, 2023
  • Richmond, TX

Great and beautiful, clean environment

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

No Transparency & do not care about buyers

  • Anonymous
  • Verified HomeBuyer
  • March 15, 2023
  • Rolesville, NC

No Transparency & do not care about buyers

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Julio

  • Julio P.
  • Verified HomeBuyer
  • March 15, 2023
  • Davenport, FL

Great company and responsiveness. Good craftsmanship.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Reh

  • Mi R.
  • Verified HomeBuyer
  • March 15, 2023
  • San Antonio, TX

I definitely love this house and this house is beautiful, perfection.

KB Home responded:
Congratulations on your beautiful new home, Mi! We're so glad to hear that you love your house and we appreciate your kind words.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5