KB Home Reviews

Sales team was great. All other aspects from loan, construction, quality, craftsmanship, closing, to repairs has been a nightmare. Very disappointed in the product. There are major issues in every part of the home. Moved in and the AC, Ovens, electrical and plumbing all had major issues. 2 months in and we still do not have proper working air and still no ovens. Countertops that we paid extra for is cracked. Most of the electrical was wired incorrectly or not at all. Overall, the lack of detail, care and professionalism was missing. Not sure if it is incompetence or laziness or both. Either way we feel as if we were sold a lemon. We will NEVER EVER BUY KB homes again. Do your research!!!! Also, incorrect materials were used. Drywall does not even reach the floors. We have had at least 20 repairs so far and are awaiting many more to correct the issues. The construction manager who was in charge of our home lied to us multiple times causing us extreme stress about closing. We had no where to go, our storage unit was up, had to cancel movers and KB undelivered as promised multiple times. Finally closed with an incomplete home. We signed originally with a closing date of July and ended up closing in December. BUYER BEWARE!!! Scam and sham job! ... More

Overall good experience with KB homes.

Satisfactory. Nice customizable homes at Williams Pointe

Russell was amazing. He listen to my problems and corrected them immediately! Very professional and addressed issues ! Thank you

It was great working with Garrett. He addressed all my concerns in a timely manner, regularly communicated progress of construction, and continues to offer quick and effective support throughout the warranty process.

Was made fit to the job

We worked with Carolina who was responsive, helpful and guided us through the entire home buying process. Blanca was also extremely helpful with our loan process. Luis explained everything and made sure repairs and appointments were done in a timely manner.

I am just ok with overall experience ,materials wasn’t as expected but in studio I forget her name but she helped us to choose really good things for home and also our Leander was also very helpful In the interior many more small things left incomplete.they have lot of cleaning issue,

Thomas was great to work with and very responsive to our needs and concerns Others should know that build time did not meet times that were promised

I WISH THE QUALITY OF WORKMANSHIP TO BE BETTER, SO I WILL NOT HAVE THAT MANY ISSUES WITH WARRANTY DEPARTMENT. I CLOSED MY ESCROW ALMOST 2 MONTHS, THE ISSUES ARE STILL THE SAME.

We have owned numerous homes throughout our life. KB Home is been one of the best great quality and service, and very personable.

Some issues but they were solved, still waiting for some new request that kerlyn is trying to solve

This has been a rollercoaster ride! I think what I will take from this whole experience is COMMUNICATE! & Make sure your sales rep is around after you sign the papers/contract because he disappeared like David Copperfield-

East Village has the best staff, from start to finish!

Rest assure when you move into your new KB home, their staff will follow up on everything they promised and make sure you are 100% satisfied with your home in case anything else comes up.

Will not recommend kb homes

All sales staff and lender were very nice and professional

this was our first time buying a home and it was a great experience from start to finish and we ended with an amazing product!!! We couldn’t be happier with our first home. Definitely recommend KB homes!

Exelente servicio de KB Home personal business

Available staff and great response times to needs and concerns. Walk through and site visitations during construction were encouraged and informative.

Sales staff are the best, but unfortunately the attention for other people with issues and concerns have to be better.

I had a good experience with Kb and KBHS lender

Overall good experience with KB Homes

Excelente el trato con todo el personal de KBH Gracias

Had a great experience. Everyone was accommodating and proactive at ensuring our experience was enjoyable.