Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11652 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11652 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Everyone from KB has been outstanding.

  • Philip B.
  • Verified HomeBuyer
  • March 18, 2026
  • Saint Augustine, FL

From start to finish all KB personnel have made this home purchase a wonderful experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stacy and Donna

  • Jeffrey S.
  • Verified HomeBuyer
  • March 18, 2026
  • Palm Coast, FL

Stacy was the one who kept the ball running on the home being built. Donna was the one we dealt with when buying our home. Both ladies very professional and polite. they take pride in their jobs and both know their jobs very well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beasley Home Purchase Was Great

  • Joseph B.
  • Verified HomeBuyer
  • March 17, 2026
  • Round Rock, TX

The home is wonderful and an awesome value. The only issue ws the mortgage process, never been so felt raked over the coals, and we have very good credit. But the team got us through it, and we couldn't be happier!

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • Rachelle S.
  • Verified HomeBuyer
  • March 17, 2026
  • Henderson, NV

Each person in our KB Home team was so helpful in making the process of purchasing our home a wonderful experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Service in the home buying process

  • Johnson A.
  • Verified HomeBuyer
  • March 17, 2026
  • Princeton, TX

Huge thanks to the team for making our dream home a reality. The process was smooth, the team was super responsive, and the final result is even better than we imagined. The quality and value are definitely there. If you’re looking for a builder that actually keeps their word and delivers a great product, look no further!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Leonardo S.
  • Verified HomeBuyer
  • March 17, 2026
  • Flagler Beach, FL

Excellent …… good service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall needs better Sales Consultants

  • Robert M.
  • Verified HomeBuyer
  • March 17, 2026
  • Von Ormy, TX

I will start with our original sales consultant. She was terrible and promised so many things for veterans. And at the last minute she backed ( M. Maher) out and gave it to another consultant. I was impressed with KB product but not the representation from the get go. KB really needs to get more in tuned with how sales reps are most likely causing potential customers to walk away. The price of home, location, and the overall efficiency and build is what sold us on their product. Our realtor squaredany things away with M Jordan who was professional in his demeanor and made things ...

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 3

Wonderful experience!

  • Lyndsie A.
  • Verified HomeBuyer
  • March 17, 2026
  • Graham, NC

David, Josh and Eric were so easy to work with. They made the process a piece of cake and eased all my worries. They kept me informed weekly on everything that was happening. My homes is beautiful and I’m completely in love.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great house no problems

  • William T.
  • Verified HomeBuyer
  • March 17, 2026
  • Tucson, AZ

This is my 15 house never had an easier experiences Byron the superintendent the best by far Derick my sales rep honest and no misinformation overall good house great price no problems I would recommend KB homes everyone that I worked with made my experience most enjoyable

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall Great Experience

  • Brendan M.
  • Verified HomeBuyer
  • March 17, 2026
  • Leander, TX

Our sales rep Adrian was helpful, patient, enthusiastic, and communicative throughout the process. The folks at the design studio were welcoming and helped us make some great decisions. Our construction manager Josh was also very attentive and did a great job walking us through everything from start to finish. KB made the home buying/building process a lot less daunting than we thought it would be and we are very happy with our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home Sweet Home.

  • Anonymous
  • Verified HomeBuyer
  • March 15, 2026
  • San Antonio, TX

This is my third KB home and every time, from sales, construction managers, title co staff, etc. everyone has been awesome. My home is exactly what I wanted and I'm so happy to have my forever home.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

I had to Ryan's one in sales and in one design both were extremely helpful and easy to get a hold of.

  • Richard B.
  • Verified HomeBuyer
  • March 14, 2026
  • Caldwell, ID

my home was completed on time with all the design features in place. Along the way there was one glitch with the color of tile grout which was corrected within a week. The correction was completed probably a month before my move-in date

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying experience from beginning to end.

  • Jermichael S.
  • Verified HomeBuyer
  • March 13, 2026
  • Texas City, TX

Great home buying experience from beginning to end.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful

  • Liliana L.
  • Verified HomeBuyer
  • March 12, 2026
  • Hughson, CA

Purchasing a brand new home was always a dream. Jason and the lab team really made things a lot easier from keeping us up to date, sending progress pictures of the house and making sure we were happy with everything. We are extremely happy from start to finish, we are so happy and excited about our new home, Thank you KB team for a wonderful experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Reegan

  • Anonymous
  • Verified HomeBuyer
  • March 12, 2026
  • Von Ormy, TX

Staffs keep you updated throughout your home process. Make life less stressed. Getting your dream home ready before you know it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First Home

  • Gabriella D.
  • Verified HomeBuyer
  • March 12, 2026
  • Tucson, AZ

We our first time home buyers & KB made the process very easy. They broke apart the building process so we never felt overwhelmed. We enjoyed customizing our home piece by piece at the studio. Our home was built very quickly & we were always updated with pictures throughout the process. My only complaint would be the drywall workers were messy & not consistent throughout the house & to paint the house with semi gloss & not flat paint. Other than that we love our home & are happy we decided to work with KB. Thank you Luis, Connie, Enrique & Desiree! We enjoyed working with you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing experience

  • Angel C.
  • Verified HomeBuyer
  • March 11, 2026
  • Leesburg, FL

Veronica was fantastic very outgoing friendly and understanding. Brady was super awesome, knowledgeable, reassuring, understanding and patient

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Repairs and service were great

  • Scott B.
  • Verified HomeBuyer
  • March 11, 2026
  • Justin, TX

Sales and service were excellent. Any and all requests were handled immediately. Cody took care any request immediately. Everything that was fixed was very minor. Salesman D was great. Followed up informed me of anything and was always available. KB Homes was the right choice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dan from sales and Ed from construction

  • Raul B.
  • Verified HomeBuyer
  • March 11, 2026
  • Austin, TX

Both were very professional, knowledgeable and very customer friendly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Superintendent

  • Darryl V.
  • Verified HomeBuyer
  • March 11, 2026
  • Las Vegas, NV

Superintendent was the person who stand out the most. Price of home was decent. But starting to see cheap materials were used

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Hello it was ok experience

  • De R.
  • Verified HomeBuyer
  • March 10, 2026
  • San Antonio, TX

Hellonit was ok experience

Total Score 5


Quality 5

Trustworthiness 3

Responsiveness 5

T.A.

  • Terrence A.
  • Verified HomeBuyer
  • March 10, 2026
  • Lake Wales, FL

From showing of homes and styles to loan officers and closing!! It was so smooth and I can't leave out the showroom person as well, and the contractor of construction

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Drake Ian Dixie

  • Dawn L.
  • Verified HomeBuyer
  • March 10, 2026
  • Raleigh, NC

Such an amazing experience. As a single female I was anxious about the process. The KB family made it so easy and seamless. I felt heard and taken care of with each step. I love my house so much. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great services and care

  • Milton D.
  • Verified HomeBuyer
  • March 10, 2026
  • Elmendorf, TX

It was a great and amazing job that was done by Brian and his team. The whole experience was done with great communication. Thanks to one and all.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Trustworthy.... Kind..... Very helpful...honest.....made the buying process easy

  • Julian L.
  • Verified HomeBuyer
  • March 10, 2026
  • Von Ormy, TX

The home buying process was easy and home quality are great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5