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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11804 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11804 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Average build quality

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2026
  • Katy, TX

Home buying experience was alright but the quality of workmanship is average or below average

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Smooth, Professional, and Ahead of Schedule

  • Kyla B.
  • Verified HomeBuyer
  • May 19, 2026
  • San Antonio, TX

Working with KB Home was overall a really pleasant experience from start to finish. The team kept me updated weekly throughout the entire process, which made everything feel organized and stress-free. One thing I especially appreciated was that my home stayed ahead of schedule, and any small issues or touch-ups I noticed were repaired promptly without hassle. I also liked that I was able to customize the home mostly to my liking, which helped it feel more personal and tailored to my style. My only disappointment was the limited design options in certain areas. I wish there had been more ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Pamela O.
  • Verified HomeBuyer
  • May 19, 2026
  • Wake Forest, NC

Having a great experience with KB homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our 2nd KB Home!

  • Matthew W.
  • Verified HomeBuyer
  • May 19, 2026
  • Round Rock, TX

We love the options we have when selecting our KB home, and the entire process was great from start to finish

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Carlos home buying experience

  • Carlos B.
  • Verified HomeBuyer
  • May 19, 2026
  • Indian Trail, NC

I recently purchased and moved into my new KB Home, and I couldn’t be happier with the entire process. From the moment I walked into the sales office to the day I received my keys (and even through the transition into the home), everything exceeded my expectations. KB Homes truly delivered on quality, value, and customer service, making this one of the smoothest and most enjoyable home-buying experiences I’ve ever had. What stood out most was working with John, who was instrumental throughout the build and move-in. John was incredibly helpful, professional, responsive, and made the whole ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easiest Decision

  • Rey O.
  • Verified HomeBuyer
  • May 14, 2026
  • Von Ormy, TX

We were going to buy from another builder but they had some shady actions so we came to KB. From the moment we walked in to view houses to signing day someone from KB was always there. They made it so easy to trust and not look anywhere else.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Turn over process was thoroughly done

  • Miguel G.
  • Verified HomeBuyer
  • May 14, 2026
  • Lake Elsinore, CA

We were completely satisfied with the entire process, constant updates on the progress along the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Brand new home

  • Jamar L.
  • Verified HomeBuyer
  • May 14, 2026
  • Jacksonville, FL

Beautiful home from the looks but luckily I got it inspected right before closing and it was many things not done or completed after being told it was completed. I have electrical issues I have water leaking from the vents in the downstairs bathroom I have leaking water from upstairs bathroom . The front door isn’t sealed properly at the bottom bugs can come right in. The second floor . You can hear everything every step someone takes . Not what I expected for almost a half a million dollar home.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 2

Not good

  • Benedict Amieme O.
  • Verified HomeBuyer
  • May 14, 2026
  • Las Vegas, NV

Would not recommend. Issues all throughout the process and after. Quality is low.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 4

Bulider

  • Julio P.
  • Verified HomeBuyer
  • May 13, 2026
  • Lancaster, CA

My wife and I cannot begin to say how happy we are with our experience with KB Homes and Kevin. My wife and I really enjoyed the walk through of our new home and wanted to thank Kevin for all the hard work he has put together for us in our new home. Kevin always reassures me that he would correct an issue or concern I had and made it a better experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth & Easy Homebuying Experience

  • Erik O.
  • Verified HomeBuyer
  • May 13, 2026
  • Spring, TX

Our experience with KB Home at Breckenridge Forest has been a positive one from beginning to end. The entire process was well organized, communication was consistent, and the team was always helpful whenever questions or concerns came up. The quality of the home and workmanship have met our expectations, and the responsiveness from the team throughout the process made everything much smoother. Everyone we worked with was professional, friendly, and genuinely cared about making the experience a good one. Overall, we’re very happy with our home and the experience KB Home provided, and we ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My team was Derek Byron and Heidi. They should all be known as KBs award winning team!

  • Jerri R.
  • Verified HomeBuyer
  • May 13, 2026
  • Tucson, AZ

This was the absolute best home buying experience I’ve ever had.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New KB Home

  • Lisa C.
  • Verified HomeBuyer
  • May 13, 2026
  • Leander, TX

I am extremely happy with my KB Home. The quality and craftsmanship is excellent as well as the value.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Nancy V.
  • Verified HomeBuyer
  • May 13, 2026
  • Jarrell, TX

It was an excellent service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Juan, Site Supervisor; Anthony, Customer Service on Site

  • Fatmir A.
  • Verified HomeBuyer
  • May 13, 2026
  • Lake Elsinore, CA

Both this guys are super friendly. Every week during the building process they contacted me and asked if I had any questions about the house. Juan updated me on the progress of the house. After home was completed I had a few things that needed to be fixed and Anthony and Juan responded very quickly and completed the work instantly. I give Juan and Anthony five stars and ten out of ten. Great job guys!

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

The team was great!

  • Aimee G.
  • Verified HomeBuyer
  • May 13, 2026
  • Hockley, TX

The team made the overwhelming process of buying a home dare I say easy? Shomari was there to answer all loan questions no matter how silly. Jeff and Will were there to provide updates all along the way. The quality is great and our inspector was shocked at how good everything was built. Overall great process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fabulous community

  • David H.
  • Verified HomeBuyer
  • May 13, 2026
  • Palm Coast, FL

Everybody was great from the time of a walk through to closing. My realtor Donna is not only a realtor for KB Homes, but a great friend. Our Superintendent Stacy in the Somerset Community where we bought our home, was absolutely terrific. She made sure that all of our needs were met in moving into our home. Highly recommend this home, these people and this community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Friendly and Professional

  • Jesus T.
  • Verified HomeBuyer
  • May 12, 2026
  • Hughson, CA

Jason, Diana and William were a great help! They had great communication and were super friendly and helpful. They made the process super easy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Complete work before signing

  • Cathy D.
  • Verified HomeBuyer
  • May 12, 2026
  • Caldwell, ID

Doors, sink, garbage disposal were a major problem to get fixed even 2 months after signing.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Positive Experience

  • Todd W.
  • Verified HomeBuyer
  • May 12, 2026
  • Sahuarita, AZ

My homebuying process was incredibly smooth. I felt supported from purchase to move-in. The construction quality is excellent and offers great overall value. The building team kept every promise and always responded in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales representative

  • Virginia S.
  • Verified HomeBuyer
  • May 12, 2026
  • Seagoville, TX

The KB team are so awesome with open arms, especially the one in the office here.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

The whole team was great to work with!

  • Ashley C.
  • Verified HomeBuyer
  • May 11, 2026
  • Thornton, CO

We have had a great experience all in all. Amanda and Kyle were wonderful throughout the process. They've set expectations, gave us routine updates, and followed through on everything we discussed. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

EXCELLANT

  • Randy King L.
  • Verified HomeBuyer
  • May 11, 2026
  • Haines City, FL

BUILDER MET OUR NEEDS EVERYTHING WENT AS PLANNED

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love it!!

  • Nick Mark J.
  • Verified HomeBuyer
  • May 10, 2026
  • Henderson, NV

Sherry at KB helped us out so much, we could ask anything (sometimes we felt silly with simple questions) but no question was silly at all. Great answers, clear with explanations, and also fantastic suggestions to help us complete our plans for the future. We love the styles, designs and options KB has to offer. Wes and stuff have been very helpful as well with the walk thru, explanations and tips for our new home. Quick communication and response was the norm, and that's always welcome. Yay KB!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience.

  • Brendon Edward P.
  • Verified HomeBuyer
  • May 06, 2026
  • Las Vegas, NV

Awesome experience from Annie, Beth and Aurelio. Couldn’t ask for a better experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5