KB Home Reviews

There is no ownership of the contractors hired to build the homes. When I call to complain because my “NEW” home is having issues. I continuously hear “that’s the contractors fault”. The way I see it, if KB hires the contractor to do the job they should be checking over the work and making sure it’s up to the standard that KB is claiming.

It was constructed in a timely manner and it a nice place to live.

builder's team kept us informed and responded promptly to our requests

As soon as you give them a good review they don’t reply to your calls, voice messages or emails.

Working with KB Homes has been great, every step of the process has been made easier by helpful and knowledgeable staff in the Sales Office, the Design Center, and in the field. Some quality issues have shown up after move-in but the KB Team has continued their effort to get all the issues fixed as soon as they, or their contractors, can.

There are no reviews, other than I would NOT recommend anyone to KB Homes at this time.

KB was real quick to try to get the homes done that they hired the fastest yet obviously cheapest contractors and tried to get it done in sloppy record speed.. Overall, it's liveable and I AM ultimately happy with my home although it's been nearly two months since closing and still waiting on all (somewhat minor) repairs to be fixed. I'm having to take off half a days work (which will likely turn into two half days if I suspect we're working with the same contractors) to deal with what should have been addressed with the contractors themselves prior to move in, but I digress.. Aside from all that, salesmen Jack was absolutely great to work with although is no longer there. My finance rep John made the buying process easy-breezy. Building reps Kelly and Alyssa are doing everything they can to get items addressed and fixed so I can finally really be comfortable and happy in my own home. I feel like a lot of the issues I'm having to deal with is partly out of their hands and feel bad for being annoyed at this process but they've been doing a great job with what they have and I thank them for listening and understanding. Above all, I am happy with my home and just can't wait for the adjustments/fixes to be made and really feel at home in my home. With all that being said, would I recommend purchasing with KB Homes? Yes but I hope they take into account all their customers feedback and take take-away needless issues to avoid for the next person.. Thanks ... More

Quality of our home is maybe average. Failed mostly with cosmetic items - paint, inside and outside very poor, caulking, scratches and dents on appliances, but also electrical problems, insulation. Fixing these problems has been way below acceptable. Overall, we feel we did not receive the value for which we paid.

I have horrible experience with KB, very slow haven't met any of the timelines they have provided, you will not get answer to your questions, bad quality in most parts and this happens primarily due to time constraints to close. Never ever getting a home through KB Homes

KB home representatives have been very friendly and helpful the entire process. They have also been very responsive to any concerns that I've had.

Everyone that have spoken to from KB has been truly wonderful to speak with. I haven’t have a single issue during the process. KB has truly made this a stress free experience.

Everything came together at the end. The design center was awesome. Our contacts Johnathan and Mike were both great to work with. We had good weekly updates on the progress. The list of things to correct is small but taking a while to get some of those items completed. Overall, a great experience.

I was pretty satisfied with the friendliness and responsiveness I received from all departments from the beginning.

KD Home did a great services !

My wife and I love the layout of the house we bought. The sales team and loan team were amazing which really made the buying experience great. The appliances that come with the house are very nice high end appliances. KB is really good about following up and getting you answers or help if you do have an issue . I would say at least for our house some of the workmanish on the finer details like tile work, caulking and installation of door wasnt as good as expected. The material choice for the caulking cracks out within a week and its something we have fix with a better material caulking. Also the inside paint is a flat white paint which easily gets dirty especially if you have kids. A more durable paint would have been preferred however this was the same style for all the new home builds we looked at. Overall we are very happy and would certainly recommend KB Homes. ... More

I am a first time home buyer and KB made me feel very confident throughout the entire process.

The studio experience was great, we were really able to understand and bring out the full potential of the space we were given. When we had any questions, our service rep Bobby helped us at any and all hours. Construction did finish rather late and we had some areas that needed fixes still, like kitchen cabinet missing a board, water leakages in the balcony, and stovetop installed crookedly. Overall 4/5 for the good service but construction issues

I realize there was extensive delays with materials etc. Marcy was excellent as a sales rep, Paulette was thorough and patient with me and my many questions as a first time home buyer. Tyler, the substitute who did our first walkthrough was top tier.

I got home with ceiling fan, the backdoor sliding door was dented. The response from KBhome was super slow. I had to escalate it to corporate office to find the supervisor information and even after that I had to make multiple calls to get a response. Finally they responded but getting the work done is super slow. Also KB home in their base mode (price they put on the website) is a bare bones house. E.g they don't even give handle to door, garage door opener, LED lights as default. These are we need to take as upgrade.

Best experience since we moved to the states from Nigeria ( 3 years ). From start to finish it was a great experience. The best part was the deliverable a "HOME"

My experience whit Kb was great thank you Kb for everything

Jeff, our Sales Counselor was terrific. I cannot say enough good things about him. Closing was delayed a number of weeks due to supply issues. A number of things were incomplete upon closing in early December and added to the Exception List. We are still waiting to have many of the issues resolved.

We had a good home buying experience all the way from the sales agent, financing team, and build team.

Martin always gave us a good feedback when we needed. He went beyond with optional recommendations in buying the house. Excellent person.

Great experience, would recommend to anybody looking for an affordable new build.