KB Home Reviews

Scott was the first person we met at KB and he went above and beyond to guide us every step of the way, moving from out of state is tough but Scott made every effort to keep us in the loop, answering all of our questions and quickly finding solutions to any problems that would arise. We met Brian early on and he is so easy to work with, very responsive and helpful through whole process. Scott and Brian made us feel like family, a testament to their great character.I would highly recommend KB homes in quality, service, communication and overall process.

Great experience with Quality and value

Glad we went with Kb home we got a lot more home, than when we started our quest for a place to call our own .Kelly was incredibly attentive and helped us get into our dream home . She went above and beyond to make it work . I wish I would have known to wait a few more days to sign so I wouldn’t have my first mortgage payment due in 34 days after getting the keys . The lending process could definitely be smoother but I appreciate you guys making it work for me . Michael and the team has been very helpful with the ownership experience .

Was a long process. Home is good, but some of the workmanship can be better.

Everyone from Ryan, Dennis, John were very nice and very professional. I know we had hiccups along the way but everything came out great. Love our home.

Overpriced for the quality given

The home was delivered a full six months after it was promised—and the problem was not the pandemic! The problem was the company’s policy of hiring unskilled workers— and perhaps not paying well enough? Management changed on a regular basis—sometimes monthly—and thus there was no accountability. Shockingly bad workmanship throughout the home left us seriously disappointed. The sales team promised high value—and we estimate the house is actually In value about HALF what we paid for it. We moved in and immediately had to start fixing and redoing many finishes! Beware what you are promised by this builder! ... More

I have had a good home buying experience for my first time buying a home. Jaime has been great at fixing any issues that have come up or getting back to me in a timely manner.

Things seemed a little rough at first. Now, things are being done to get the house in great shape. Everybody is very nice, trying their best to be accommodating.

Elaine who sold the home to me was and has been great! Logan as also and has been awesome too. Everything else has been okay. The communication during construction was mediocre at best. It took longer than anticipated in building and the quality control was not there either. During my first walkthrough prior to closing their were quite a few items that were missed. Also with me being out of town 95% of the time just added more to the confusion of when completion was anticipated. A few items to note are that I am waiting on my garage door panels to be replaced. I have had to reschedule in order to accommodate my schedule. But none the less, my garage door was dented and should have been caught in KB Homes walkthrough prior to my arrival. ... More

Through the entire process there was little to no communication unless it was Us reaching out to the Builders of this company. Only time any communication was reciprocated to us is when they needed something, KB really made the experience worse instead of insuring the customer had a wonderful stress free time. We were Hounded and pushed to close when the house was not even complete! Once we conducted our walk through the quality of work was incredibly poor. Foundation was NOT level therefore the flooring was wavy and hollow in certain areas, paint on almost every outlet, un even wall heights and the pillars out front were noticeably crooked. The contractors left debris in our drains causing an overflow in the bathroom that flooded the pantry and the kitchen. Were holes in the walls, door knobs in half the rooms were lose and would fall off. With all of that the communication was still very poor, we reached out and every time we’d make a call no one would answer. We would have to call literally 10 times just to get a text back to call another number. The concrete in the garage was poorly finished with a bunch of Honeycomb and cracked edges. We have only been in the house for 3 weeks and we feel we made the worse mistake purchasing with KB Homes. ... More

This is my second home with KB. I'm looking forward to possibly buying a third in the future when the timing is right. Satisfied with both experiences overall.

It was pretty good I guess

My experience in K H is 10 stars. I am delighted with everything from day one to the delivery of my house. Everything has been incredible. A thousand thanks to the entire KH team, especially Zina and the always attentive Stacy. Thank you very much . Muchas Gracias a todos

The floor plan was awesome & the superintendent was great to work with. He is very knowledgable.

Love everyone I dealt with in the company

Our sales person Anthony was great. Brian from construction was very helpful in getting our home finished Lionel loan officer helped us through tremendously. Underwriting needs a new team with compassion towards homebuyers.

Overall good experience. I love my home.

Helpful and we love it.

The build was late. 2 months after living in the house and we have NEVER had a working microwave. Issues have been outstanding since moving in, week after week we’re told ‘it will be done this week’ and nothing ever ends up happening. It makes it worse that these are minor issues that could all be done within an hour or 2. It’s annoying as it is a prime example that KB hire works with poor workmanship that obviously don’t take pride in their work, these items were obviously also overlooked by the management who should have picked it up.

Good Experience Overall with KB.

Buying a home is a lot of work, I liked the fact that KB offered a Fannie Mae video explaining all the steps, some of the things that they talked about I had already gone through the process, it would have been more useful if I had none of some of the do's and don'ts. So I suggest when you are ready to purchase your new home to watch this video. Prepare and save for all the expenses that you will have, from you moving , storing, delays etc. Make sure your credit is Good and do our homework. Overall purchasing my home was great and exciting. This was my second time purchasing a home. KB studio was a big plus for me, being able to select and see items going into your home was the best part to me. I was able to design my home just for me inside and out, I didn't have this choice with my first purchase. It seemed like a long process, however if you are prepared and ready to purchase a home KB is a excellent choice. KB got the job done. ... More

Overall the experience was good.

I had some issues on my end but KB got me over these issues

Beautiful home and well built.