KB Home Reviews
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What Homeowners Have to Say About KB Home.
KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10644 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Love My New KB TownHome
- Anonymous
- Verified HomeBuyer
- July 29, 2020
- North Las Vegas, NV
This is a beautiful community of townhomes and homes. Amber, in sales, and Eric, the super, are both very friendly and knowledgeable. I feel the design of the neighborhood, exterior and especially the interior of the home are well thought out. So many features and energy efficient too. I moved in over a month ago and I'm just as pleased today as I was the day I moved in. Definitely proud to own a KB Home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
New home purchase
- Billy K.
- Verified HomeBuyer
- July 28, 2020
- Fuquay Varina, NC
An overall great home buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Everyone was fabulous
- Anthony B.
- Verified HomeBuyer
- July 28, 2020
- Apopka, FL
Everyone was awesome, very helpful and very trustworthy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Worked FOR us during the difficulties of COVID-19
- Seth B.
- Verified HomeBuyer
- July 28, 2020
- Firestone, CO
KB homes did an amazing job in ensuring we got everything we wanted and still closed in a timely fashion with COVID-19. My spouse was on leave during the lockdown, and Rich was able to work with us and manage a timely close date. They bent over backwards to provide what we needed and overcome the many obstacles during the lockdown.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Love it.
- Chittraporn Y.
- Verified HomeBuyer
- July 28, 2020
- Fresno, CA
Love it. Good response to the issue.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Beautiful house
- Anthony B.
- Verified HomeBuyer
- July 27, 2020
- Surprise, AZ
I appreciate the attentiveness of my loan officer
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Excelente
- Henry P.
- Verified HomeBuyer
- July 26, 2020
- Davenport, FL
Excelente
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Second time going through this builder.
- Anonymous
- Verified HomeBuyer
- July 25, 2020
- Hutto, TX
Second time going through this builder. Very pleased!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Fast and available!
- Yi L.
- Verified HomeBuyer
- July 23, 2020
- Prosper, TX
Fast and available! Great and I would like to buy one more!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great work
- Ashish S.
- Verified HomeBuyer
- July 22, 2020
- Pflugerville, TX
Thank you for working diligently and making sure the house is ready on time.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent job, completely satisfied
- Rachel C.
- Verified HomeBuyer
- July 22, 2020
- San Antonio, TX
Working to improve your credit score from the start of the process does really pay off in the end.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - I love my new house.
- Yvette R.
- Verified HomeBuyer
- July 21, 2020
- San Antonio, TX
I love my new house... it’s absolutely beautiful... inside and out!!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Service
- Tingting L.
- Verified HomeBuyer
- July 21, 2020
- Chino, CA
The sales office is very helpful, Michael sent house video & photos to me regularly to update the building process. He replied all my questions very fast.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - 5 star rating
- Fatemah B.
- Verified HomeBuyer
- July 21, 2020
- Kissimmee, FL
5 star rating
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good Experiance
- Dustin J.
- Verified HomeBuyer
- July 21, 2020
- Elgin, TX
Overall, I have had a good experience. Everyone has been/still is very helpful and accommodating. I like that KB provides so many options for your home. Garret is great to work with and Troy has been very helpful in helping get issues addressed, If anything, I think a "new home buyer" experience of some type at the Design Center would be helpful. As a new home buyer, I was a bit overwhelmed with the process. Having said that, everyone was very helpful!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quality Assurance of KB customer experience
- Tony N.
- Verified HomeBuyer
- July 21, 2020
- Perris, CA
Our experience w/ KB has been exceptional from the standpoint of sale office presentation and customer appreciation. Our observation and recommendations during the loan process would be to incorporate a client checklist, w/ quality assurance check-points to evaluate how the customers needs are being met from loan documentation request, to escrow signing. Please build in more lead time into the collection of documents for closing, and continuous feedback from loan processors.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good Experience!
- Wesley A.
- Verified HomeBuyer
- July 21, 2020
- Clermont, FL
The KB team and builder have been pleasant to work with. Karen & Ray have been very attentive and helpful, which we have appreciated. Only somewhat difficult part was the home loan side/department.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great experience with the buying process as well as great home.
- Vaibhav S.
- Verified HomeBuyer
- July 21, 2020
- Irvine, CA
Great experience with the buying process as well as great home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great home buying experience
- Tarek S.
- Verified HomeBuyer
- July 21, 2020
- San Antonio, TX
K.B HOMES HIGHLY RECOMMENDED
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Home Purchase Experience
- Anonymous
- Verified HomeBuyer
- July 21, 2020
- Clermont, FL
Our home purchase experience was flawless from start to finish. Our family relocated from WI to FL and we worked through our home purchase remotely from WI. Big shout out to Karen and Charles for ensuring that we were kept informed on our house progress and providing the extra level of comfort while we were 1200 miles away!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great Sales Staff and Foreman Luis
- Joel M.
- Verified HomeBuyer
- July 21, 2020
- Parker, CO
Great Sales Staff and Foreman Luis
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing Experience !!!
- Gina G.
- Verified HomeBuyer
- July 21, 2020
- San Antonio, TX
The entire experience from start to finish was easy and each person I worked with was thorough and so helpful!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excelent feedback, excellent seller, always with the correct information, thanks for your help guys
- Jesus G.
- Verified HomeBuyer
- July 21, 2020
- Clermont, FL
100% recommended, very attentive and willing to help and advise, the seller behaved excellent at all times and the detakkes of the house are perfect
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great service
- Nike R.
- Verified HomeBuyer
- July 21, 2020
- Mascotte, FL
I can’t complain
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Totally satisfied
- Lorraine J.
- Verified HomeBuyer
- July 21, 2020
- Port Saint Lucie, FL
They did everything I asked and more, my family and I are truly satisfied with our new home, they kept us update each step of the way. Thanks to the KBHOME team ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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