KB Home Reviews

Great home for the price. KB personnel have been very accommodating throughout the entire process.

First time buying a home and I’m happy with kb being my first home purchase the whole team have been great from the beginning process of the purchased even after moved in they’ve been doing a good job staying in touch making sure everything is ok I would 100% recommend KB homes

Our sales rep Jackie was great. Our contractor Brayden was good, we did have some hiccups but they were handled accordingly and overall we were happy. Our loan officer Andrew and frankly everyone on the loan side were horrible. Wildy unorganized and difficult to work with. I don't understand how such a large company can be such a mess. I would think there were standard procedures. Andrew's lack of attention or caring for our file was extremely apparent. We are happy to be in our home but because of Andrew and the loan team we will never use KBHS Lenders again.

While the buying experience was great, the sales representative was phenomenal. The design center was great, and the job supervisor was easy to work with, one part of the KB experience stood out. That was the inflexibility of KB. Once you had locked in the house, even months prior to permits, being pulled, there was no flexibility in any changes. Early on, my wife and I decided we wanted to change our flooring from carpets in the bedrooms to the same laminate we had placed through the rest of the house. This was before permits had even been pulled for the house. It was a simple interior materials exchange. This was denied. No rational explanation was given. The answer on any request KB during the build process was simply, sorry we won’t make any changes. Very frustrating when you’re more than willing to pay for the small changes that you were looking for. I was told repeatedly that I was building a “personalized home“ and the only chance I had to personalize it was during the design process. That itself is frustrating to someone who has built several homes. Other than that small thing, KB was great to work with and the end of product was a great value. I love my new neighborhood and I love my new home. ... More

My build supervisor, Jon, was key to my successful experience.

Awesome staff. Nice and helpful

We’re so happy we chose KB Home for our first home. Whenever any issues came up, they handled them quickly and efficiently, and the team was always friendly and helpful

Overall home buying experience was good. Future buyers should definitely get their own home inspection just to be sure all work was complicated to code.

Our hime buying experience with KB Homes is very smooth and stress free. We were able to purchase our first home with the help of our amazing KB Homes sales agent Ben R. and KB Homes Loans agent John F. They provided excellent service and they made home buying easy and stress free for us.

These KB home Hamilton park provides home purchase choices with reasonable price for the size of the homes, energy efficient, well built, newer technologies, and convenient location. I strongly recommend to all prospective home buyers to consider these homes. Thanks!

Moving from Hollister to San Jose, we were searching for a place that truly felt like home something meant just for our family. We toured several houses, but the moment we stepped into this one, we just knew. It wasn’t just a house it was the place where our family would grow, make memories, and build our forever home. We are incredibly thankful to KB Homes for not only helping us find the perfect space, but for the genuine care and connection they built with us along the way. The experience meant so much more than just buying a home it felt personal. We are truly grateful, and we thank you from the bottom of our hearts. ... More

KB has provided a seamless process start to finish. From the design studio providing a wide variety of options, build check ins from our build team, a kind staff in every department and after build follow ups for anything we needed, KB has gone above and beyond in every way to provide an excellent experience. We are so glad we chose KB homes who prioritizes community usability, customer services and energy efficient homes.

Everything is on point. Great all around. Joey building manager is the best ever. The wet floor included vinyl roll out is the worse flooring I have ever seen. I rather have carpet in kitchen, dining room. Can i get that switched?

Overall, my experience with KB Home was positive and rewarding. The quality of workmanship, value, and support provided met expectations, and I appreciate the efforts of the team. There are opportunities to enhance consistency in communication, responsiveness, and overall coordination, which would elevate the experience from good to exceptional. I would like to sincerely acknowledge and thank Megan (Loans), Carrie (Loans), and Juan (Construction) for their exceptional support throughout my homebuying journey.

Reliable, they meet the scheduled deadlines, there were no delays, good value for money

We are very happy and satisfied with our home buying experience. Thanks to our very kind and informative realtor Mark who walk us through thorougly and helped us to close on just 18 days. We are also thankful to our loan officer team Juan and Janelle who is always on top of everything to help us get the best interest rate and maximize our incentives. We are very happy with all the assistance pre buying and post buying service they provide us. We are happy and proud KB home owner. The house is fit for our needs and the locations is really what we wanted.

From John in Sales to Kyle in Customer Service (after closing), and those in between, such as Jasmine at the Design Studio, the process was made smooth by quality, caring, and responsive KB personnel. Perhaps the biggest standout was Kenny, the Construction Superintendent. His management skills, communication, positive attitude, and problem solving was top notch. As far as the home itself, I felt KB Home had a little higher craftsmanship and value for the price. My wife and I are very pleased at this time.

I loved working with Ron- he was easily accessible, very friendly, and paid attention to detail !Josh did the walk through- Although he followed up several times for work that needed correction- it took several calls to get him to send men out. It was a constant reminder that was required. He got the job done but took time.

Buying a home with KB pico Rivera has been a great process! From the sales center, like rolanda, to kb construction like Alex and angel, they have all been very nice and helpful! My husband and I appreciate their work and dedication. It truly makes home buying easy and enjoyable as it should be! Thank you so much!

Number one they did not tell us that the lot we picked would be very noisey, full of homeless on the outside of our wall and shake the entire home all day and night. This was very wrong of your salesperson and KB in general. We have not been able to enjoy our home as we open our blinds and see homeless pooping in the wash and they are all over. The home shakes so much you can’t get any rest. The homeless have thrown things in our yard and we even had things stolen from our yard. The salespeople were nice in general but when we went to concern our issues they all of a sudden clammed up and said to take it up with upper management. This entire ordeal was very unprofessional. I will not ever tell anyone to buy a KB home. The superintendent Jesse has been very helpful although he should learn his products he is installing. We had questions he could not answer us. Tyler has helped us get some answers to our questions and he has been pushing for county to clear the homeless. We have called cops and they refuse to come out even when we see drug deals being made behind our home. The homeless have set 3 fires in the wash that we have had to call fire department. This entire experience has been a nightmare. Do better KB seriously. The way you bamboozled us into buying the home and not telling us the issues was not correct nor professional. Then when we were doing the loan we had so many people from KB loans emailing us we had no clue who was our representative. They also need to do better and not be rude to buyers. Never will we buy ma KB home again. Get it together. ... More

Buy with KB!! They are very nice and so helpful! They make the experience of buying a home so much more exciting with their eagerness to help out. From the moment we started buying to even after we have moved in, they are always willing to help. Thank you to the KB team for always being available for any questions we have!

Excellent experience throughout the entire process

I would like to thank Dave, Gregg, Jen, and Elsy for helping me and my fiancé with our first home. They were helpful and patient. They still check in on us and how things are going which is amazing of them! Thank you so much guys!

My experience with KB Home has been very positive from start to finish. The quality of the materials is excellent, the finishes are well executed, and there are thoughtful details that truly set them apart from other builders. The inspection process was smooth, well-organized, and handled with professionalism, which gave me confidence throughout every stage. I’m truly happy with my new home and appreciate the level of care and commitment demonstrated. I would definitely recommend them to anyone looking for quality, reliability, and a great home-buying experience.

Dany and melva and Evan made my home buying experience the best experience i ever had