KB Home Reviews

Overall, our experience with the builder was very positive. From the beginning to the final walkthrough, the team was professional, responsive, and transparent. Communication was clear throughout the process, and any questions or concerns we had were addressed promptly. The quality of the workmanship met our expectations, and we appreciated how organized and supportive the team was during each phase of construction. This made the home-buying process much less stressful, and we felt confident and informed every step of the way. I would recommend this builder to anyone looking for a well-managed and reliable new home experience. ... More

I love my new house! I do not like my front yard, it's 3/4 bark instead of grass... very disappointing

I never thought I’d be a home owner . KB homes made that doubt a reality and helped me every step of the way.

The buying experience was great and moved quite quickly. We were updated on the progress of our home every week and it was built quicker than we expected. Overall the quality of the home is great and the customer service has been in touch with us often. We are very happy with our experience.

Thanks KB Homes for a beautiful home !

The overall workmanship and materials are average to below average, and quality control is not good for a new construction home. The HVAC air filter was installed incorrectly, and the kitchen layout has poor design choices, including an impractical refrigerator placement. The value does not align with the price paid, and greater attention to construction quality and functional design is needed.

For the most part, I'm not expecting much but prefer to observe a team's efforts and then be deeply appreciative when it's a winning situation. The KB construction team, sales team, etc. (save for Amanda H) were absolutely phenomenal in assisting me in my endeavors towards home ownership. They each worked diligently with me to bring this to fruition despite some unique and personal challenges. I'd like to thank specifically Garrett F, Cody ?, LeMonte A, Ian C., Meghan Z., and Giovanni ? for a job well done. This home is amazing and I am truly grateful to have purchased from KB Homes.

The experience of building our home was much easier than I thought it would be considering it was all online. The final home was finished when promised and we were very happy with the end result

John and Vivian were very responsive and helpful with the process.

I have a beautiful new home which I'm totally happy with and looking forward to enjoy living in. The home is great quality, great lot with super views, great price below what I had hoped for and a friendly neighborhood.

KB was excellent from start to finish. We love our new home.

It was a great experience dealing with the whole team. From sales to financing to building. The team was a pleasure doing business with them.

I love my new house! Everyone starting with Donna in sales, Allison at Design Studio and Stacy overseeing all aspects of the quality of my home, have been wonderful.

Being a first time home buyer, I can say the builders' team made us relax and trust the process from beginning to end.

With KB Home my buying home process was with peace of mind i meet great teams they walk me thought the process with there help me to finalize my buying process so faster , KB Home lender and teams they smart .

We recently closed on our new KB Home, and overall, we're thrilled with the process and the final product. From start to finish, the team made what could have been a stressful experience feel manageable and even exciting. Our sales rep, Michele, was outstanding. She was incredibly knowledgeable about the floor plans, upgrades, and community details right from our first visit to the model home. Michele took the time to listen to our needs and walked us through every option without pushing unnecessary add-ons, and was super responsive via text and email—even on weekends when we had random questions about financing or timelines. Her professionalism and patience really stood out, especially compared to some other builders we'd looked at. Once we were under contract, Jeff, our construction superintendent, was always available to answer site-specific questions, like plumbing placement or exterior finishes, and he addressed a couple of minor concerns during walkthroughs quickly and without hassle. His attention to detail showed in the final quality—everything from framing to drywall to final touches looked solid and well-done. The home was delivered on time, and the punch list items were handled promptly before closing. The house itself is well-built, energy-efficient, and feels like great value for the price. We've had no major issues post-move-in, and the warranty team has been responsive so far. Our experience with KB Homes was positive thanks to great people like Michele and Jeff. We'd definitely recommend KB Home and would work with this team again! Thank you, Michele and Jeff—you made this a smooth, enjoyable journey! ... More

Just to summarize from the beginning, our loan officer for some reason switch to another loan officer, information wasn't input correctly had to redo paper. We didnt have confidence after that. Once the building started some concerns came up, which they handled it but just the workmanship was questionable, luckily I did research on what question to ask. And now there are still some unfinished things that said would be completed but nothing has been done and these are small things that was said to be done within the 10 day walk through and now its past the 30 day. So very unsatisfied. These whole process felt rushed, especially the build process. ... More

Heidi, Byron, and James are cool.

Great overall easy process all in house made it a pleasant experience.

The wall material is very cheap, any little bump and it scratches the paint off. Should use higher quality paint please. The rest of the house is good.

I had a wonderful experience building my home with KB Homes. From start to finish, the process felt smooth, transparent, and far less stressful than expected—and a huge part of that is thanks to Goran. Goran was incredible throughout the entire journey. He was always communicative, personable, and genuinely cared about making sure I felt informed and comfortable every step of the way. No question ever felt too small, and he consistently made himself available, which meant a lot. Over the months, the KB Homes team truly felt like more than just a crew—we built real relationships, and they honestly turned into friends. Even after closing, their support has continued. Any warranty items I’ve had have been handled promptly and professionally, which really shows their commitment doesn’t end once the paperwork is signed. I’m so grateful for the entire experience and absolutely love my new home. Highly recommend KB Homes—and especially Goran—to anyone considering building. ... More

It will be a stress free experience

The people we have worked with have been fantastic. The house was an inventory home, and will be more difficult to make for our lifestyle. Bathrooms without storage is something we haven’t seen. There are some details that need attention. But we have had nothing but great support from Karen and Brent. They are an asset to your company. I briefly spoke with Chris, our KB Home Warranty professional and look forward to talking to him again as time moves on. I called Whirlpool to schedule a repair but the wait time was 90 minutes last night (20 January at 6pm). That seems excessive

Very professional people and very kind.

They was very good and kept me informed