KB Home Reviews

I had a wonderful experience with KB sale staff and loan processing. I just wished KB has better workmanship and materials. However, KB representative is willing to work out the issues and make sure it would be taken care of. Overall, I am happy with my new home. There are many more years to come. So I will have to wait and see.

Very Good builders and great service.

We had a seamless experience with closing our new KB Home in Folsom Ranch. The KB home team was proactive in resolving our queries. They followed up from time to time to update on the status of requests and made sure that we were completely satisfied with the resolution. Would highly recommend KB Homes!

Buying a house to kbh over all is ok.

Every single person along the process was helpful. From the salesman, to financing, to contractor. The process was easy. Everyone worked with us. And even after we moved in everyone was still helpful.

Outstanding,Outstanding, from the beginning to the end of closing and afterwards, from the sales office to the loan officer and to the site supervisor

Overall, the sales experience was a delight and I can't speak highly enough of Tanya and other members of the KB crew I have had dealings with. The floor plan is perfect for my needs and it's a wonderful area, neighborhood and neighbors. While I understand the current labor and supply issues have taken their toll and caused delays, there has been considerable post-signing lack of communication and getting issues resolved that - IMHO - shouldn't be that major of an issue. I keep hearing "we're working on it," "I'll get back to you." Yet they don't. Yada, yada, yada. My advice? Don't close until all is finished to your satisfaction. Otherwise it might be months before those literally minor but important issues that you have paid for are finally resolved. ... More

Smooth experience. Angelina was always quick to respond and treated us great. Trevor sent updated frequently, so we know the process every step of the way.

This was a struggle from beginning to the end! Terrible workmanship and finishing on the home. The caulking and paint job was so horrible, I’m having to call warranty office every week. I’ve already found a water leak in my kitchen within a month of moving in. My walls were cracking even before I moved in. The warranty rep for this communique has been great in responding to issues and making sure it is resolved as soon as possible but if I knew what I know now, I never would have purchased a home with KB. The construction team don’t care and they will lie their way through any questions. They are careless, and won’t own up or fix construction mistakes when you point it out. Never again! This was an expensive lesson for me. ... More

Everyone was great. Still some issue with the house but Josh has been very helpful.

don't be in a hurry

Generally speaking, the quality is rather good although there is still some small defects. The salesperson and other staffs are friendly and helpful.

How did you feel about the entire process, from initial purchase to final move-in?

It was a great experience from beginning through moving into new home, KB Homes made my dream come true of having my own home with affordable price and in prime location, quality of construction is A+ quality. Response to overall queries was very quick, Thankyou KB Homes.

Overall our experience was good. Saul was the best person to work with. He was so friendly and always keeping us in the loop. He became our friend through the process. We really loved him! Mark came a little late in the process however he did all he could to make sure we had our home Done as soon as possible. He was honest and always straight forward which we appreciated. We felt confident In our home building process with mark. He is awesome!

Take forever to have them come to fix stuff

He showed empathy and professionalism

was forced to pushed to close early for a whole month for no reason (other than looks good on their paper), while they were rushing to finish up the construction of the house. Had to wait for a whole month to get internet because the construction of the next door isn't completed.

Overall, I had a good experience with KB. Patience is key with new builders right now. Upgrades are pretty pricey, I wish we would’ve shopped around a little bit. But they’ve done a pretty good job at responding if there’s an issue which is very appreciated.

The grass of the house arrived dead and stayed dead. I have several cracks in the walls. The water filter for my house has not yet been delivered

Mortgage team, salesman &. Warranty specialist are good but as a home buyer I am not satisfied with KBHome because builder did not provided BASIC facilities in the house like, GUTTERS, SOFTNER LOOP, SPRINKLERS atleast BLINDS.

GREAT!!!! GOOD ATTENTION AND EXCELENT WORK!

First, I would like to say Troy's response time was immediately, and he did exactly as promise. Great Asset to KB Home Team. It took the entire process from the initial purchase to the final move-in about 12 months, and what an Awesome experience with the KB Home Team I'm feeling very happy right now. The quality and value of my new home that impressed me is, how airy and well-ventilated, the design of the interior is very ergonomic, good material quality used in the construction, and the 8 feet ceiling height in my new home. To all potential home buyers out there looking for the right builder, look no further bookmark KB Home in your browser. KB Home has an extensive history of building beautiful quality affordable homes as well the ideal lot size that fits individuals and family needs. KB Home builder upgrades both structural and finishing will be an experience of your lifetime. KB Home Team understands your budget is crucial in creating a home that fits your price range and needs. This is just some of the benefits that attracted me to have KB Home to build my brand-new dream home. ... More

Wonderful experience working with kb homes. Tyler was so helpful.

Duc was an amazing sales person to work with and made the whole process seeming less for my wife and I to buy our home