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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10644 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10644 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Happy customers

  • Lauren F.
  • Verified HomeBuyer
  • March 18, 2020
  • Apopka, FL

The ONLY part of the process we didn’t care for was the experience with the KB HomeLoans team

KB Home responded:
Hi, Lauren, we will be sure to pass your feedback over to KBHS Home Loans management. If you have any questions about your home, please feel free to contact us at CustomerRelations@kbhome.com. Best wishes. -- James

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nice home

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • San Jose, CA

I am happy with how my home turned out although there was much delay with construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Completely Satisfied

  • John R.
  • Verified HomeBuyer
  • March 17, 2020
  • Magnolia, TX

The entire home building experience was pleasant and effortless. Very happy with my new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Watch for Contractors, that there tools could damage any Wall

  • Tito C.
  • Verified HomeBuyer
  • March 17, 2020
  • North Las Vegas, NV

Watch for Contractors, that there tools could damage any Wall , Bathroom tubs , Incomplete Wall Groutings , Holes on Lights fixtures, , Irrigation Water Tubes are damage ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good house perfect service

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Milpitas, CA

We’re happy to move in the gorgeous house and very appreciated to the perfect customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

2114

  • Hayden D.
  • Verified HomeBuyer
  • March 17, 2020
  • San Antonio, TX

Fantastic Service from the KB team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality home

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • San Jacinto, CA

From the start buying , during construction process , they always are ready to work with us. Good communication skills.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very helpful

  • Kasey B.
  • Verified HomeBuyer
  • March 17, 2020
  • New Braunfels, TX

The head builder was very helpful. He was very trustworthy and was pointing things out he needed to fix that me and my wife would not have noticed. Overall a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good.

  • Tyler D.
  • Verified HomeBuyer
  • March 17, 2020
  • Apopka, FL

Good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Buying a KB house was a great experience!

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Mascotte, FL

Buying a KB house was a great experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Lisa D.
  • Verified HomeBuyer
  • March 17, 2020
  • Uhland, TX

kB Homes made the whole process very easy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Super happy

  • Janette H.
  • Verified HomeBuyer
  • March 15, 2020
  • San Antonio, TX

Excellent home buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home for wonderful price

  • Joe S.
  • Verified HomeBuyer
  • March 15, 2020
  • Bonney Lake, WA

My husband and I have been looking for a home for the past year... we came across the model homes one afternoon on our home search. Being that this was our second home we knew exactly the thing we did want vs. didnt. Walking through the models we really like the fact that one home was geared towards the upgraded offers and one was this is how the house comes as is, this made it easy for us to decide the priorities on what we wanted to upgrade and stay within our budget. The process was pretty simple... a few misunderstandings, on upgrades and what all they included but by the time we did the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Much smoother and enjoyable process than I thought

  • Allyson S.
  • Verified HomeBuyer
  • March 12, 2020
  • Austin, TX

I was always scared of buying a new home and all the decisions I’d have to make. The team really holds your hand as much as you need/like throughout the process and the final product is a dream come true

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied

  • Anonymous
  • Verified HomeBuyer
  • March 11, 2020
  • Harbor City, CA

All great can’t be happier

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home !

  • Alyxa L.
  • Verified HomeBuyer
  • March 11, 2020
  • North Las Vegas, NV

I had nothing but pleasant experiences with everyone who works with Kb. They made this home buying experience very easy and stress free .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home

  • Paige L.
  • Verified HomeBuyer
  • March 11, 2020
  • Mesa, AZ

The whole experience has been great!!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

AWESOME Support and customer service

  • Randall M.
  • Verified HomeBuyer
  • March 10, 2020
  • Vista, CA

ALL the staff was great which made this stressful process seem easy. Thank you KB home staff

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great neighborhood

  • Dora G.
  • Verified HomeBuyer
  • March 10, 2020
  • San Antonio, TX

I am a satisfied homeowner for the first time in my life. Everything went great. I love the quiet neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pleasant Experience

  • Karine P.
  • Verified HomeBuyer
  • March 10, 2020
  • Lake View Terrace, CA

Great staff. Especially, Keith, Carolina and Rachel. They have done a great job.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Husain T.
  • Verified HomeBuyer
  • March 10, 2020
  • Chino, CA

So far so good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great quality and safety home

  • Abdo S.
  • Verified HomeBuyer
  • March 10, 2020
  • Aurora, CO

great neighborhood, high-quality modern design, and great after-sale services

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Love the new house

  • William F.
  • Verified HomeBuyer
  • March 10, 2020
  • Brighton, CO

Love the new house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2020
  • Las Vegas, NV

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Denis S.
  • Verified HomeBuyer
  • March 10, 2020
  • Winter Haven, FL

Very responsible, excellent customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5