KB Home Reviews
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What Homeowners Have to Say About KB Home.
KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10644 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Best ever!
- Richard K.
- Verified HomeBuyer
- February 18, 2020
- Saint Augustine, FL
Fadell is the best property manager I have seen in 30 years!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The home buying experience with HB Homes was an outstanding seamless
- Chester S.
- Verified HomeBuyer
- February 18, 2020
- Buckeye, AZ
The home buying experience with HB Homes was an outstanding seamless process from start to finish..
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
By far our best experience with a builder!
- Julie S.
- Verified HomeBuyer
- February 18, 2020
- Castle Rock, CO
After having worked with several builders over the past 15 years, we stumbled across KB. WOW! What a difference it makes when a builder genuinely cares about you as a homeowner. The biggest compliment you can give a business is to be a repeat customer. We are now the proud owners of our 2nd KB home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best experience
- Liuber L.
- Verified HomeBuyer
- February 17, 2020
- Katy, TX
Everyone from Shaun, to Bobby has been a great experience. Bobby has been so on top of things has made this experience a complete bliss
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Exceeded expectations consistently
- Daniel B.
- Verified HomeBuyer
- February 13, 2020
- Phoenix, AZ
Respectful, honest, trustworthy
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very satisfied
- Maria M.
- Verified HomeBuyer
- February 12, 2020
- Riverside, CA
Satisfied with the promptness and efficiency issues are resolved
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Construction Manager is awesome
- Bobby V.
- Verified HomeBuyer
- February 12, 2020
- Pearland, TX
Our Construction manage,r Correy M. is freaking great. Ever since he took over, things just got done and made our house much better. We felt at ease and less stress with continual updates and seeing the progression for ourselves. Even after closing, it was great having him still checking in on us. The post closure checkups just make things so much better for us especially with all the stress of moving, unpacking, and getting things setup in new home. We just want to add that, hopefully all new home buyers get a great construction manager like the one we got. Thanks again from our whole ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Positive experience.
- Jose M.
- Verified HomeBuyer
- February 12, 2020
- Las Vegas, NV
I understand there might be details that I will find throughout the months, but so far I'm happy with the handling of any issues or questions I've had.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
An amazing homebuying experience
- Michael V.
- Verified HomeBuyer
- February 11, 2020
- San Jose, CA
This is the third new construction home we've built, and the second national builder with whom we've worked, and we can say without hesitation that this was the best experience we've ever had! Kudos to the whole team at KB for their professionalism, honesty and genuine support and friendship. We would gladly build with KB Homes again.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Responsible builder.
- Wei M.
- Verified HomeBuyer
- February 11, 2020
- San Marcos, CA
Responsible builder.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
great customer service
- Erik G.
- Verified HomeBuyer
- February 11, 2020
- Moreno Valley, CA
i was a little hesitant on buying a home this year. However, from the moment I first walked into the show room I was amazed at the customer service. buying a home is everything but easy and with every challenge I was easily helped by the KB team. above all, the follow through after buying the home was exceptional. My site superintendent immediately contacted me and followed through on all my little nit picking requests my wife had. Thank you guys for the amazing experience and the beautiful home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience with Sales and Construction staff.
- Chase K.
- Verified HomeBuyer
- February 11, 2020
- Las Vegas, NV
KB Home loans was terrible. Everything else has been great
KB Home responded:
Hi Chase, we will be sure to pass your feedback over to KBHS Home Loans management. If you have any questions about your home, please feel free to contact us at CustomerRelations@kbhome.com. Enjoy your home. -James
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KBHome ;- Trustworthy and Best in Quality in affordable Price
- Vikas K.
- Verified HomeBuyer
- February 11, 2020
- Leander, TX
The whole process from our first walk through the model homes to closing and even the support afterwards has been so personal and much less stressful than it would've been without such talented, responsive, professional and capable leaders. The design center experience was so much fun despite the pressure of so many choices. The support and communication from our sale representative and construction manager throughout the building process was phenomenal. And now that we've moved in and are enjoying our new home, we continue to be impressed with amazing customer service and support. We can ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Kb at stone creek
- Ron B.
- Verified HomeBuyer
- February 11, 2020
- Perris, CA
The experience was great Pam and Mick took care of any issues that have cane up.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent communication
- Cornelius K.
- Verified HomeBuyer
- February 11, 2020
- Universal City, TX
Excellent communication problems where resolved quickly so far so good
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great job done
- Edward B.
- Verified HomeBuyer
- February 11, 2020
- Maricopa, AZ
Very good people. To help you get your house that you want..very happy with them
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Great home.
- Anonymous
- Verified HomeBuyer
- February 11, 2020
- Universal City, TX
Great home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding
- Anonymous
- Verified HomeBuyer
- February 06, 2020
- Las Vegas, NV
This is my first home that I have ever purchased, and I love it! It’s perfect my family of three. However, process to buy the house was long and arduous which can be a turnoff for first time buyers, though if not for the amazing staff of KB homes then I would have lost hope entirely.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Solid home builder
- Joshua P.
- Verified HomeBuyer
- February 06, 2020
- Mesa, AZ
Everyone KB person I've spoken with has been very knowledgeable and helpful. Thank you KB!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
10
- Gefrexender B.
- Verified HomeBuyer
- February 04, 2020
- Jacksonville, FL
the company pretty gives a gift as welcome to a new home anything just remember the company.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent service!
- Chin H.
- Verified HomeBuyer
- February 04, 2020
- Winchester, CA
Thank you to Beverly and LaVon! And construction!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - My experience with KBHome was excellent.
- Anonymous
- Verified HomeBuyer
- February 04, 2020
- Houston, TX
My experience with KBHome was excellent.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quite A Journey
- Maichoua X.
- Verified HomeBuyer
- February 04, 2020
- Las Vegas, NV
This process for new homebuyers can be overwhelming. There's so much information I needed to know & it was hard to keep track of everything. Mike, in the sales office, was amazing at giving me up-to-date information on the progress of my home build in this 7-month process. The design studio was a fun, but exhausting, day of so many options & features, my head was swimming by the end of the day. But the design studio team was wonderful in guiding me through the details. Doing this from another state was really challenging. Overall it was quite a journey & I'm extremely happy with my home ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - My experience with KB home was amazing.
- Mariam N.
- Verified HomeBuyer
- February 04, 2020
- Richmond, TX
My experience with KB home was amazing. They really value their customers.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home Delivers Optimum Home Buying Experience!
- Thomas M.
- Verified HomeBuyer
- February 04, 2020
- St Augustine, FL
The sales representative, Trish, kicked off the process with a helpful, thorough, and professional approach with our ultimate happiness and satisfaction as her primary goals. Andre, the building superintendent, made certain that each step in the building process was completed to our satisfaction. The KB Home vendor partners were obviously vetted to ensure that they met the high standards of KB Home. Post move-in, Trish has checked in on a regular basis. Andre has been incredibly attentive and helpful in fixing every little "irregularity" that we have brought to his attention. It's been a ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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