KB Home Reviews

After nightmare stories of new builds from my friends, I was very nervous... but KB homes finished our home EARLY and has responded to all of the minor home repairs or any questions we have quickly and professionally. We don't have to fight or beg to get things done- once they showed up within 30 minutes of me texting!

6 month delivery delay, unprofessional after completion of sale. Independent building inspection revealed 100+ items not in compliance with building code. Obviously short cuts were taken in construction of my townhome. It’s a brand new home.

I am very happy with my new home by KB homes. From Susan the realtor to Corey and Sabina at the loan office I had a great experience.

Everything was smooth and the house was delivered on time and on good qualify. The communication was superb.

They where great in fixing small issues found after move in. Staff is great to work with.

KB home made it super easy for us to buy a house. From beginning to end. The process was easy n not stressful. We previously had another lender and we decided to go with KB lending group. LaVont was always available for any questions we had. Excellent customer service. Final inspection was great, Sergio did an amazing job conducting orientation and showing us all the features the home came with.

great excellent home buying experience with KB home.

I have had Great responsive and prompt service for issues that happen with my home repairs. Carlos and Kyle have go e over and beyond to ensure that my repairs and repairs are done. Thank You for being so professional in this matter.

Great experience from the sales office to the closing. Even following up after closing. Edrick J- sales 5stars Fabian Gomez- Loan 5stars Jessica Paul- design center 5stars Kyle Nutter- construction superintendent 5stars Carlos Castro-warranty dept 5stars

Honestly the home buying and building experience was extremely easy and painless. Definitely recommend.

Finding our next home was very important. We were downsizing and looking for something new and ready to move in. Lucky for us we found the very first available home in Alderbrook and it became available at the perfect time.

First of all I send kudos to Frankie and Lionel, my loan mortgage team. Amid the rising internet rates I was still able to lock in a 15 year mortgage below the average rate available at closing time. Tommy, the Willow View construction manager, was fantastic! He responded very quickly to any move-in issues. They are an awesome team!

Seems we've had a few issues with this house unlike our other house though as always Dave and Byron get things taken care of, they're an excellent team.

Good experience, I like the amability of the seller & all personal than perticiped in all process.

Highly recommended for home buyer

My title sums it up, quantity over quality. Two months after closing and they still can't finish off the list of items needing to be corrected, for any one removed, two are added (poor workmanship). Contractors show up and either don't know how to fix correctly (they sent the new guy), the fix is worse than the original issue, they just don't show up at all, or cancel the day of. Someone might respond to your concern, but don't expect it to be fixed for months (if ever?! TBD...). I no longer trust in the follow through to be sure work is actually completed well, all the way up to regional manager. I could go on, but as this is at least the second survey we have done and so many items are still outstanding, I am tired. Maybe that is what KB was hoping. Sad. ... More

I had great experience with KB Homes, specially with Tom Bourdet. From the initial Open house visit to sign-up the initial purchase and final move-in. Experience was nothing less than spectacular. I was guided at every step, every detailed was discussed and with timelines. I received every week or so update on the progress with photographs, and closing of the loan was flawless.

We are not satisfied with the quality of the house delivered by KB Homes, we had higher expectations based on what they show on their social networks.

It was overall a great experience buying from kb homes. They really care about their customers.

Sell department awesome , KB financial department good but building and finish touch up bad my kitchen it still incomplete

It has been almost 2 months since we moved in and our cabinets and drawers are still missing.

Very bad business model. Quality control poor. Would not recommend!

My experience with KB was great!! I have bought many new homes. But from the sales agent, to the loan officer and staff, to the builder Brandon and his team, the best experience I have had.

It was well good experience.

KB made our first home buying process easy and quick. All employees have been extremely thorough to make the process flawless.