KB Home Reviews

I must say Im glad my family and I purchased a KB Home. There were notable differences between KB Home and other builders. They were honest and forthcoming. The customer service throughout was exceptional! There were several times I reached out to Liz on her off day and she was more than willing to help. Our only gripe was the inconsistencies with the closing date. Most importantly, we love our home, so thank you everyone at KB Home!

Over all, I would recommend KB builder to everyone.

It was a pleasure working with KB homes to build a new house for my parents. From start (dirt) to move-in every step was well managed. Highly recommend KB homes!

Although there was a few hiccups during the build it’s been a great experience and I am happy with my home purchase

After sale support is excellent.

Our sale rep was amazing. Our Warranty rep have been great. There have been a few minor issues with terminations on the house but our issues have been handle in a timely manner. We love our house

The experience was much better in the very beginning. I had to close without the home being completely finished. Almost 2 months later & I’m still told things are on back order. I have to reach out several times to get responses to issues. This is a very large purchase. But there are so many things that still need to be addressed

The studio process was the most exciting as well as one of the most stressful parts. Ena was very helpful and didn’t not at all feel rushed through any of it. It’s was satisfying knowing I could as 100 questions and not feel like I was being rushed.

We had a wonderful experience buying our KB home. The design was luxurious and just right for us. We chose an 1885 paired home with large windows, an island counter, a large primary bedroom and bath, spacious hallways, upstairs laundry, and more. Cody helped with the decision and Eric did an outstanding job supervising the build. We are completely happy with our dream home and design choices.

Great buying experience! We were constantly updated every week on the progress of the home. After we moved in, people were still checking up on us to make sure there were no issues. The issues that we did have, were taken care of in a timely manner!

The whole buying process has been great ! They made is seamless, customer service was great, the construction manager was awesome and was able to respond to all of our questions. Highly recommend.

The team at KB Home was great! From the first encounter with the sales counselor all the way to close, the KB team kept us informed of all updates in the building process. There were a few things that came up after move in but, have been and are being quickly addressed.

My experience with KB homes was wonderful. The sales department was so friendly and helpful, always answering my concerns or finding someone who could. Building supervisor was always available to help and get things taken care of quickly.

The overall process is really smooth and pretty easy to navigate. The staff is knowledgeable and responsive. We are pretty happy with our house and the construction quality but the finitions (paint, trims, baseboards, drywall alignment, etc.) didn't meet our expectations. Finally, the only thing we disliked in the process was the closing experience which felt rushed and pushy.

I looked at numerous properties before building with KB. I was able to exactly what i wanted and needed. Staff communicated during the building process. Even better.... the price was locked in when i signed. Transparency was wonderful and no unwanted surprises.

Smooth process and stress free

You will have to watch everything the construction crews does on the house - be an active home buyer and hold all the parties accountable. Do not sign the ready to close document until all is fixed they way you like it. If you actively involved all the little or big things can get fixed along the way. Don't let the construction crew bully you. It was less than stellar for my family and quite stressful.

Your crew from KB made it a pleasant experience. This was my first purchased home. All the way from your sales to finance and then final construction. If you were to ask me would you buy another KB home? I’d say yes.

They were great during the first month but after we were having issues already. It seemed like they rushed with the building of the house.

Very disappointed for trust in their words.

We absolutely loved our KB homebuying experience and the house they built us is very well made. From the moment we started talking with Will, our KB Lender and Angelina our KB realtor everything has been better than promised and even the delays were completed faster than we were told. Now that we are in our home, there are small things that the home needs, like a few dead plants, a couple outlets that don’t work, etc but in comes the KB customer service team. Claims are very easy to submit, and in a few days, those items get fixed/replaced, etc. Thank you to our awesome customer service lead, Jaylen! You all are awesome. ... More

Everyone at KB Home from start to finish has provided excellent service. Susan in sales, Jaime in build, Nicholas in loan, Dawn in loan and Cindy in escrow. Great amazing team

Has been very good in dealing with home builder great customer service.

Workmanship is terrible. Was a headache through the whole process.

Sales team excellent service . Alot of fixing issues..