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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11744 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11744 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Very good and professional

  • Yuleima M.
  • Verified HomeBuyer
  • October 27, 2022
  • Davenport, FL

My experience was really good everything was always on point. The closing was on time and everyone in this project was kind and responsible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home

  • Augusto B.
  • Verified HomeBuyer
  • October 27, 2022
  • Menifee, CA

The place is a great upgrade from my old house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB made the process easy.

  • James H.
  • Verified HomeBuyer
  • October 27, 2022
  • San Jacinto, CA

Overall a great experience. This was our first “new” home purchase and KB made it easy.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Townhomes mirabella

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2022
  • Davenport, FL

I made the deal in November 2021 with a delivery date of 6 months, I signed in September 2022 a house that still had construction defects with the deal that we had a 2-year warranty on repairs. 3 days after signing the house it rained and the roof had a leak that wet my carpet in October hurricane Ian passed category 1 and in the area it did not feel as much but it broke the wall inside near the window because the corner of the window had a crack and the water leaked, adding that they just opened two holes in the ceiling because they did not connect the air conditioning ducts and the air was ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

House is really good but don't trust their closing date promises

  • Anonymous
  • Verified HomeBuyer
  • October 27, 2022
  • Rosenberg, TX

it was going so well since 4 days left before the closing date. They let me know about the delay 4 DAYS before closing and I had to pay extra money to Airbnb and the storage. Because I moved from California and had nowhere to stay you shouldn't trust them and take some action about what they promised about the closing date.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 3

good

  • Nieves A.
  • Verified HomeBuyer
  • October 26, 2022
  • Erie, CO

Overall was a good experience

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Past Experience with kb homes

  • Jinlian N.
  • Verified HomeBuyer
  • October 26, 2022
  • Sarasota, FL

Glad to be working with kb.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My first home!!!!!!

  • Javier V.
  • Verified HomeBuyer
  • October 26, 2022
  • Davenport, FL

Is not easy, buy a home but is very important have a solid job, some time was difficult understand the lender, because every week asking for more document, be patient, KB Home is a grate company and each employment help to new buyer to make happy the last day, when the buyer finally move to new home. Thank you KH Home we are very happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kitchen and bathroom not fully functional still after closing

  • Enrico E.
  • Verified HomeBuyer
  • October 26, 2022
  • Jacksonville, FL

The house was 5 months late from the agreed date. The studio did not let me change some items on the same day that i signed. They promised to finish a couple of discrepancies before closing and they havent fixed 80% of the issues and i closed 2 months ago. I told them that the the original oven that was suppose to be in my kitchen will not fit, they said it will but it did not fit. 2 months from closing date now and I still dont have my microwave oven and one bathroom is not functional.

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Great experience overall.

  • Jorge P.
  • Verified HomeBuyer
  • October 26, 2022
  • Austin, TX

The KB finance people were great through the entire process. Kept in regular communication and answered all our questions. Build supervisor was also very responsive and did his best to answer our questions and resolve minor build issues when they arose.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall a great experience

  • Miranda C.
  • Verified HomeBuyer
  • October 26, 2022
  • Middleburg, FL

I loved the transparency throughout the whole buying/building process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good Quality

  • Salim S.
  • Verified HomeBuyer
  • October 26, 2022
  • Citrus Heights, CA

Home quality is good and KB Home is utilized every foot to make the house very spacious ,comfortable and useful, overall I like my home .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice experience buying home with KB

  • Bhargavsinh R.
  • Verified HomeBuyer
  • October 26, 2022
  • Glendale, AZ

It was great experience with buying primary home with KB. Sale person Randy is very informative and helpful through out this process. He provided timely updates on every stage. Also, Mitch is hand over home on right time aa promised. He makes sure everything is fine and if anything is required to fix, he fixes within timeframe. I only had bad experience with Kb home loan provider. They didn’t not provide competitive interest rates than other lenders.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

still need a doorknob

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2022
  • Loveland, CO

Mostly a positive experience. The doorknob in a bathroom has not been replaced in 2 months. Unfortunately, too, all during the summer, the swimming pool was unusable due to problems. It should have been fixed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Pretty good

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2022
  • Round Rock, TX

In a couple of words - pretty good overall, recommend.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Warranty

  • James R.
  • Verified HomeBuyer
  • October 26, 2022
  • North Las Vegas, NV

Time to correct warranty issues is excessive. Six weeks to have a missing medicine cabinet installed and front door adjusted so smart lock will work. Still waiting. Still waiting on replacement kitchen cabinet doors almost two months after closing. Repair of electrical outlet that was covered by sheetrock resulted in another two week wait to fix damaged sheetrock. Sheetrock and paint repairs have only met the minimum and do not really match original.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2

New belt

  • Edward M.
  • Verified HomeBuyer
  • October 26, 2022
  • Puyallup, WA

Yes for the value today I think they could put a little more into the building process of the upgrades probably could have offered more and with this only being too much into the moving process it really takes the first year to see how the house holds up so what I would like to see is this survey to come back after a year and then I could really give it a good evaluation

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

KBHS Review

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2022
  • Folsom, CA

My experience in buying KB Homes new construction is very pleasant. KB Homes sales and customer service department staff are outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home is worth it.

  • Precious E.
  • Verified HomeBuyer
  • October 26, 2022
  • Rosenberg, TX

I had an outstanding experience from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Superintendent

  • Tara D.
  • Verified HomeBuyer
  • October 26, 2022
  • Davenport, FL

The overall experience was longer than promised but worth the wait. I love my new home and community. The Superintendent, Dan, is amazing. He went above and beyond for me and my family.

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 3

Greg P

  • Gregory P.
  • Verified HomeBuyer
  • October 26, 2022
  • Saint Augustine, FL

Everyone at KB Home did a fabulous job. Superintendent Ty did a great job always professional and knowledgable. Robert did a great job wrapping up the property and Adam the Realtor was always on top of the sale and provided pictures of the progress every week

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home owner

  • Ollie J.
  • Verified HomeBuyer
  • October 26, 2022
  • Winchester, CA

The KB home buying experience was fast and easy, great people to work with the minute you walk through the door to the very end, at closing. Love the homes. The location is beautiful, and the new neighborhood is wonderful, the sales staff and contractor are so helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

HH Manager

  • Dulce H.
  • Verified HomeBuyer
  • October 26, 2022
  • Youngsville, NC

We had a smooth and nice experience buying our home, love the fact of messaging with follow ups while waiting for our home to be ready

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Incomplete Home

  • Anonymous
  • Verified HomeBuyer
  • October 25, 2022
  • Sarasota, FL

We sign the contract September after 1 year almost ready to be closed, we was ask to closed even though we know the house is not complete because the sale person and construction was very nice to us and they need to submit the quota to corporateans also promise to finish the house in 30 day so we did a Favor by trusting but boy we are so wrong I moving in 2 month my house still not complete yet we have submit multiple warranty and have a construction supervisor know they alway come up with excuses and promise but never do anything. So disapointed and upset at the same time.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Brian

  • Javier A.
  • Verified HomeBuyer
  • October 25, 2022
  • Middleburg, FL

Buying a brand new home is the best feeling anyone can experience. Buying with KB home just makes it better. Great people! Thanks so much

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5