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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8885 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8885 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

HOA is difficult and in reaponsive

  • Patrick S.
  • Verified HomeBuyer
  • June 28, 2025
  • Lillington, NC

I submitted to HOA for approval of fencing the first week of May. It is the first week of July and I’m told it will be up to another 45 days for a decision. This is unacceptably. It appears the HOA management company, AAM is not here to help And support the buyer but is here to “CONTROL” the buyer. It spoils an otherwise beautiful experience

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Good

  • Wayne T.
  • Verified HomeBuyer
  • June 27, 2025
  • Tucson, AZ

Yes I would like other home buyers to know please no more surveys thank you very much for your help

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great experience. Beautiful home.

  • Cassie H.
  • Verified HomeBuyer
  • June 12, 2025
  • Tolleson, AZ

James and Robert were great to work with. Very patient with all of our questions and requests. We love our new home. Everyone we worked with through KB Homes was great. Would buy again from them

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Saguaro heaven kb homes

  • Ivan C.
  • Verified HomeBuyer
  • June 04, 2025
  • Tucson, AZ

Moving in i had little stuff to be fixed here and there but still love the house,

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Love our Custom Homes, it was the best 8 month wait.

  • Anonymous
  • Verified HomeBuyer
  • June 04, 2025
  • Surprise, AZ

The customization was great, the other buiulders were not offering that option. We got to add or subtract everything we wanted. No package upsells. The options were great, there could have been a few more, and the cost of some of the upgrades were priced a little too high for us. We did them after close for cheaper. But the attention to detail we had with our Superintendent and the Sales staff the KB realtor was one of a kind and really made this experience amazing for us. The home is beautiful we are in love with it! we kept remembering that every builder uses the same crews to build their ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Alyssa L.
  • Verified HomeBuyer
  • June 04, 2025
  • Vacaville, CA

We love our new home and thankful that it worked out. Everyone was helpful through the process and shout out to Brielle for looking out for us and being so attentive. We had a very bad experience with another builder and when we walked away from that, we were blessed to find KB Homes. The experience was totally different and very good. We are so thankful that we chose KB Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB workers

  • Melissa N.
  • Verified HomeBuyer
  • June 03, 2025
  • Alvin, TX

Everyone that I got in contact with was polite, quick to meet my needs, and they even checked back on me

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Price and location is very good.

  • Anonymous
  • Verified HomeBuyer
  • May 29, 2025
  • Indian Land, SC

Pros: very good location and construction is good. Cons: after closing there should be a one connect from KB homes about next mandatory steps. At group monthly closing buyers and explain post closing activities

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quail Cove

  • Arthur W.
  • Verified HomeBuyer
  • May 18, 2025
  • Las Vegas, NV

John and Beth were great through out the purchase process. It was that helped us with the purchase of both properties at Qail Cove, John also followed up weekly with progress reports and pictures of both properties from the ground up to completion and closing of the properties. My brother and I really appreciated his help when ever we had a question.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

It was great service !

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2025
  • Las Vegas, NV

Kb homes is the best .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great experience

  • Hany B.
  • Verified HomeBuyer
  • May 14, 2025
  • Riverside, CA

Thank you for having an amazing team. Team made us feel we are home

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Affordability

  • Rosalee T.
  • Verified HomeBuyer
  • May 14, 2025
  • Palm Bay, FL

The team from Kathryn, Issac & Anthony are amazing. Issac is outstanding 100% committed to the customer. Issac’s dedication to our happiness & any concerns we have is met with such prompt attention we are blessed to have him as our construction manager.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

everything went good they took care of any problem we had

  • Henry W.
  • Verified HomeBuyer
  • May 08, 2025
  • Conroe, TX

they need to get a good salesman like i did that knows what everything is ivan was great paul took care of anything i ask about very knowledgeable on what he does and he listens to what you want done and takes care of it

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Easy to work with

  • Josephine B.
  • Verified HomeBuyer
  • May 07, 2025
  • Menifee, CA

Sorry forgot her name but easy to work with.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Home

  • Charles F.
  • Verified HomeBuyer
  • May 07, 2025
  • New Braunfels, TX

The entire experience of dealing with KB homes staff who we dealt with in purchasing the home has been exceptional. The only negative was with the title company which required us to have to wait for two hours for the funds to be received after we signed all of the required closing documents.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Homes has been great!

  • Lane M.
  • Verified HomeBuyer
  • May 04, 2025
  • Groveland, FL

From beginning to end, all of our experiences with each KB employee has been spectacular. In a world where customer experience has absolutely plummeted, KB Homes has maintained excellence. As a first time homebuyer, this made the experience much easier than all of the tall tales we had been told. From sales to warranty, everyone has been top notch!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

The entire process was seamless from start to finish

  • Ravikant C.
  • Verified HomeBuyer
  • April 23, 2025
  • Manteca, CA

We had a great experience buying our new home. The sales and support staff was helpful, friendly, and always kept us updated. Everything went smoothly from the beginning to the end. The house is well-built and exactly what we hoped for. We are happy and would definitely recommend KB Homes to others.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

George &Dawn

  • Geroge C.
  • Verified HomeBuyer
  • April 23, 2025
  • Lillington, NC

It was a pleasure dealing with everyone involved ,TERRY ,was and still is the grates t Rebecca ,and Eric ,,and a Miss Luna ,we special

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

One of the Best Builders out there

  • Javier R.
  • Verified HomeBuyer
  • April 22, 2025
  • Goodyear, AZ

KB Builders were amazing thru the building of our brand new house. Step by step and pictures every week of the progress. It gave us the excitement and trust that they were doing a good job. We are very happy with the house and hope to be for the next 30 years to come!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Quality likely depends on your area and time of year

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2025
  • Lakeland, FL

Our build was set to be completed basically the date of KB Homes fiscal year, so they rushed to complete to get their numbers. A lot of the quality in the home is honestly rather subpar and shouldn't have been allowed. For instance, our door handle is crooked and missing screws, one of our doors is missing a hinge pin, our windows are installed weird, a couple of our pieces of drywall seem angled. KB Homes did a generally fine job, but there is definitely evidence that they were severely rushing the job.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

New Haven

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2025
  • Ontario, CA

We moved in to our new condominium recently and it has been a warmth of solace which KB home has provided. Our minor concerns have been addressed structurally speaking, and grateful for the extra attention rendered to make it worthwhile living. Thank you KB for the beautiful experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Loving my new home

  • Carlos Y.
  • Verified HomeBuyer
  • April 16, 2025
  • Hollister, CA

I am really enjoyed working with my loan advisor and sales representative. They were both quick to answer all of my questions and really made sure this process was smooth for me.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

It was a good experience

  • Anthony M.
  • Verified HomeBuyer
  • April 15, 2025
  • Riverview, FL

It was a good experience

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Love our new home

  • Dalia M.
  • Verified HomeBuyer
  • April 15, 2025
  • Casa Grande, AZ

We love our new home, quality of materials need to improve however, the house is beautiful!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Chris was great to work with

  • Steven L.
  • Verified HomeBuyer
  • April 09, 2025
  • Parrish, FL

we love our new home great value for the money

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5