KB Home Reviews

Item was damaged upon move in. The solution was to fix it, after that it would be replaced. Took awhile to fix. It was not a good repair, shoddy work by the trade. I asked for it to be replaced because that was the initial statement by the foreman and was told that the trade would have to come back to fix again but they were not wanting to come back. Weird response. I told him to forget it. I will apparently have to fix it myself.

We have great support from Jay, construction manager. Communication is timely and professional.

All employees were very professional and helpful. Special thanks to sales agent, site construction manager and and everyone involved in the loan process. Also thanks to customer service folks!

Worked with office staff and construction work, both were very professional and I enjoyed working with them.

The closing experience was unsettling and showed that there was no morals and trustworthiness involved. It ruined our whole experience with KB.

Great quality materials, highly dependable sales counselor, helpful building superitendent, Timely availability of property.

SALES REPRESENTATIVE & ***** PORTION. SO SO EXPERIENCE. AFTER WE MOVED IN, CUSTOMER RELATIONSHIP DID ELEVATE MY TRUST ABOUT KB.

Overall Process: The overall experience from purchase to move-in was smooth. Home Quality and Value: The craftsmanship is generally good, though there are a few minor things currently bothering me. As I have been in the home for less than two months, it is still early to determine if there are underlying issues I am not yet aware of. Experience with the Builder's Team: I was satisfied with the team up until the point I was handed over to the support team. While I fortunately have no serious issues to report, the service team tends to provide promises without fully responding to all of my requests. ***** for Potential Buyers: I have been pleasantly surprised by my experience so far, especially since I had encountered many negative reviews about this builder online. At this stage, I do not share those same complaints. ... More

I would recommend you to my family and friends about our home building experience.

Any time I contacted Ian with a question, his response was quick and Ian solved any problem I had

Very professional personnel. responded to questions in a timely and efficient manner.

Customer experience, , Ioana and Paul left us in amazing hands and far exceeded expectations. We cannot be more thankful for them being on our team.

Tonya from KB homes really made our experience a great one. She helped us every step of the way and answered all of our questions.

Flooring is done incorrectly and they do not want to resolve the issue.

We had a great experience from the initial purchase all the way through move-in. Our new home is beautiful, well built, and we feel we received great value for our money. The builder's team was helpful, professional, and responsive throughout the process. They did a great job keeping us informed and making the experience as smooth as possible. We are very happy with our new home and would definitely recommend this builder to anyone looking to purchase a new home.

Excellent location with plenty of beautiful floor plan options. Affordable pricing, a terrific sales representative, followed by an outstanding mortgage and ***** experience, saving us money, and excellent support from the project superintendent, and the after move-in support rep. Thanks, KB Home!

We are extremely satisfied with our new home and the overall experience. The craftsmanship, quality of materials, and attention to detail are outstanding. The builder delivered a beautiful home and maintained clear communication throughout the process. Any issues that arose were handled professionally. We appreciate the team's commitment to quality and would confidently recommend them to anyone looking for a new home.

I do not wish to write a review.

We had a great experience with the sales staff here at Winslow Community (*****). Our KB executive that did our loan process was absolutely amazing (Philip). Top notch handling of everything we needed.

We've had a positive experience with KB Home. The staff were responsive and helpful throughout the process. Although a few walkthrough items remained unfinished, everything was handled well overall. KB Home delivered our home on time, completing it by July as promised. We're happy with the quality, value, and our decision to purchase.

Superintendent does not pay attention. Loan officers are unresponsive. Workmanship and materials are subpar

Local presence with visibility in the community. No overcommitment

We had a great experience with the KB Home team, from the buying process to the move-in. Even after move-in, KB made sure everything was to our satisfaction, working properly and perfect for our new home. We had a truly turn-key experience and found the perfect place to call our own. Thanks, KB!

Heard that Kb was a reputable company and decided to go with them..

Overall good experiences for the first time homebuyer