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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8739 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8739 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Kb makes dreams come true

  • Joe D.
  • Verified HomeBuyer
  • January 23, 2026
  • San Antonio, TX

I never thought I’d be a home owner . KB homes made that doubt a reality and helped me every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A great experience

  • Matthew N.
  • Verified HomeBuyer
  • January 23, 2026
  • Tucson, AZ

The buying experience was great and moved quite quickly. We were updated on the progress of our home every week and it was built quicker than we expected. Overall the quality of the home is great and the customer service has been in touch with us often. We are very happy with our experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ian and Drake thanks

  • Norman W.
  • Verified HomeBuyer
  • January 22, 2026
  • Raleigh, NC

Thanks KB Homes for a beautiful home !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

EXCELLENT Customer service!!

  • Charlotte B.
  • Verified HomeBuyer
  • January 22, 2026
  • Von Ormy, TX

For the most part, I'm not expecting much but prefer to observe a team's efforts and then be deeply appreciative when it's a winning situation. The KB construction team, sales team, etc. (save for Amanda H) were absolutely phenomenal in assisting me in my endeavors towards home ownership. They each worked diligently with me to bring this to fruition despite some unique and personal challenges. I'd like to thank specifically Garrett F, Cody ?, LeMonte A, Ian C., Meghan Z., and Giovanni ? for a job well done. This home is amazing and I am truly grateful to have purchased from KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy with our kb home

  • Jeffrey N.
  • Verified HomeBuyer
  • January 22, 2026
  • New Braunfels, TX

The experience of building our home was much easier than I thought it would be considering it was all online. The final home was finished when promised and we were very happy with the end result

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New Home

  • Thomas C.
  • Verified HomeBuyer
  • January 22, 2026
  • Zephyrhills, FL

I have a beautiful new home which I'm totally happy with and looking forward to enjoy living in. The home is great quality, great lot with super views, great price below what I had hoped for and a friendly neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loving KB's Beach Park Village

  • Thomas B.
  • Verified HomeBuyer
  • January 22, 2026
  • Flagler Beach, FL

KB was excellent from start to finish. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Robert

  • Robert A.
  • Verified HomeBuyer
  • January 22, 2026
  • Flagler Beach, FL

It was a great experience dealing with the whole team. From sales to financing to building. The team was a pleasure doing business with them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Enjoyable home buying experience

  • Rita G.
  • Verified HomeBuyer
  • January 22, 2026
  • Palm Coast, FL

I love my new house! Everyone starting with Donna in sales, Allison at Design Studio and Stacy overseeing all aspects of the quality of my home, have been wonderful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Zac

  • Zacarias L.
  • Verified HomeBuyer
  • January 21, 2026
  • Jacksonville, FL

With KB Home my buying home process was with peace of mind i meet great teams they walk me thought the process with there help me to finalize my buying process so faster , KB Home lender and teams they smart .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Michele and both Jeff’s were great throughout the entire process!

  • Collin B.
  • Verified HomeBuyer
  • January 21, 2026
  • Buckley, WA

We recently closed on our new KB Home, and overall, we're thrilled with the process and the final product. From start to finish, the team made what could have been a stressful experience feel manageable and even exciting. Our sales rep, Michele, was outstanding. She was incredibly knowledgeable about the floor plans, upgrades, and community details right from our first visit to the model home. Michele took the time to listen to our needs and walked us through every option without pushing unnecessary add-ons, and was super responsive via text and email—even on weekends when we had random ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

One two three four five

  • Murad B.
  • Verified HomeBuyer
  • January 21, 2026
  • Tucson, AZ

Heidi, Byron, and James are cool.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home

  • Jaime A.
  • Verified HomeBuyer
  • January 21, 2026
  • Sanford, FL

Great overall easy process all in house made it a pleasant experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding Experience Thanks to Goran & the KB Homes Team

  • Elizabeth G.
  • Verified HomeBuyer
  • January 21, 2026
  • Groveland, FL

I had a wonderful experience building my home with KB Homes. From start to finish, the process felt smooth, transparent, and far less stressful than expected—and a huge part of that is thanks to Goran. Goran was incredible throughout the entire journey. He was always communicative, personable, and genuinely cared about making sure I felt informed and comfortable every step of the way. No question ever felt too small, and he consistently made himself available, which meant a lot. Over the months, the KB Homes team truly felt like more than just a crew—we built real relationships, and ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was a outstanding team effort

  • Charles K.
  • Verified HomeBuyer
  • January 21, 2026
  • Green Cove Springs, FL

It will be a stress free experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Edgar I.
  • Verified HomeBuyer
  • January 21, 2026
  • Zephyrhills, FL

Very professional people and very kind.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great People to Work with

  • Steve M.
  • Verified HomeBuyer
  • January 21, 2026
  • Ontario, CA

All the people that I worked with were very great to work with. My english is not that good and so had to say the same thing over and over again, but they were still very patient with my english and were very helpful. I worked with Kelly, William, Rosanna, Michael, and others and they were all very helpful and working with them was great. Selling my old property was taking longer because I had to fix some issues from the buyer's inspection report and so I was kind of late in working on getting a loan, but they didn't pressure me at all, but was all the more just willing to help me to get ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good quality how and floor plans.

  • Deanna D.
  • Verified HomeBuyer
  • January 20, 2026
  • Alvin, TX

Very good quality how and floor plans.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience

  • Joani E.
  • Verified HomeBuyer
  • January 20, 2026
  • Ventura, CA

Great experience with KB Homes, Julie and Kevin! Julie provided personalized service & Kevin very responsive to checklist and quality assurance.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First Home

  • Davis B.
  • Verified HomeBuyer
  • January 20, 2026
  • Folsom, CA

My wife and I have had an amazing experience buying a home through KB! From the sales agents to the superintendents, everyone has been quick to respond, easy to collaborate with and responsive to any issues during and after construction. They really want to make their customers happy versus other companies that just want to sell you their package. KB also offers a design studio which is falling out of fashion. So, being able to pick a lot, design a house and see the finished product has been a once in a lifetime experience and we loved every minute of it! We would definitely buy from KB again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Lindsey H.
  • Verified HomeBuyer
  • January 20, 2026
  • Groveland, FL

The process from buying to building to warranty work has been nothing short of amazing. Goran, Tony, and Sebastian have made it beyond a great experience. They go out of their way to make sure everything is perfect. I have no complaints whatsoever. Shane

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kb home forever!

  • Iesha H.
  • Verified HomeBuyer
  • January 19, 2026
  • Hitchcock, TX

Jai was the best sales person ever. Even this this was the first time it was a easy and great experience. I was included in the process every step of the way. Brandon the construction superintendent was amazing as well !! I would not have chosen a different team to help me.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ed C

  • Edwin C.
  • Verified HomeBuyer
  • January 15, 2026
  • Saint Augustine, FL

We are extremely pleased with our new home and the overall experience from start to finish. The quality of workmanship is outstanding, with clear attention to detail evident throughout the home. Materials used are high quality and well-chosen, contributing to both durability and a clean, finished appearance. Equally impressive was the responsiveness of the sales and construction team. Questions and concerns were addressed promptly and professionally, and communication was consistent throughout the process. Any items that required clarification or adjustment were handled quickly and ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I had a great experience!

  • Patricia P.
  • Verified HomeBuyer
  • January 15, 2026
  • Magnolia, TX

The process was smooth and everyone was transparent and helpful. I love our new home and I am grateful for all the hard work, attention to detail and dedication from everyone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Angelica, Mark and Joe

  • Glaiza N.
  • Verified HomeBuyer
  • January 15, 2026
  • Hudson, FL

Angelica helped me tremendously picking out which model house fits for me and my family. Mark and Joe are the construction managers they’re awesome and very helpful. Thanks guys!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5