KB Home Reviews

Everyone was very friendly, *****eous, and highly professional.

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The sales agent at kb home was wonderful. The loan officer at kb home help answered all my questions. The kb home designer help me design my home remotely which help alot with my busy schedule.

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I love it. KB is the best company.

Thank you to everyone on the KB team. From start to finish everyone was so helpful and easy to talk to. We love our new home and after shopping several other builders we are very glad we went with KB.

My experience was easy and fun. My home turned out beautifully, everything was delivered as promised and the after closing experience has been just as good. I would recommend KB Home to anyone looking to purchase a brand-new home.

David in sales was very professional, always gave timely. The amount of electronic signing and different emails and texts from the loan office, underwriting, escrow etc was a little overwhelming and hard to ensure we had responded to every little task and change

You guys are great. Thank you

My experience from start to finish was f*****less. I started with the sales office, my sales rep was *****, he was very knowledgeable, professional and polite. ***** made sure to pay attention and o every detail and gave weekly updates and even more updates and reminders with deadlines. Once I reached the design studio portion I worked with a woman name Rachel she was very kind and detailed, she took her time and made sure I was comfortable and sure. The person who over seen it all was ***** with the construction portion he was sure to provide updates, handled and concerns and always returned my calls or text messages, if ***** gave you a date or deadline he was sure to meet it. ... More

Customer service experience was top notch!

KB homes process was easy and as stress-free as a home buying/building process can be. Design studio made it feel so custom and a real experience to see and feel all the materials in person. Then working with my construction manager, *****, it was such a great feeling being able to trust the people and team building your home.

I love my new home. It has a thoughtful design and is well made. I am very happy here. Every staff member along the way was helpful, knowledgeable, and kind!

It was seamless, start to finish

Staff communicated well and in a timely manner

The experience I had with every ***** staff member was amazing. Everyone was friendly and even after closing they all still keep in touch.

Start to finish, KB Homes made the first time home purchasing process incredibly easy. Everyone we worked with was knowledgable, kind, and helpful throughout. Specifically, Tony & Juan were awesome after we moved in with any is*****s we ran into. Only piece of feedback I would have - would have liked to see more upgrade options on the build quality. E.g., I would have liked the option to put an underlayment / moisture barrier between the plywood and LVP.

Newly built homes are probe to problems but I think some of it can be avoided if builders provide more time to quality check eveything before final sale. But I do appreciate KB Homes quick response to any is*****s.

The sales person (*****), the construction supervisor (Ian) and the design studio manager (Amy) were all knowledgeable, professional individuals who were most helpful in every aspect. However, I have been underwhelmed by the lack of responsiveness from the low voltage people. I purchased two camera prewire that were installed, but the people that I was asked to contact for cameras have been totally non-responsive, even after several attempts to reach them.

Everyone was quick to reply to my questions and offer assistance. The overall homebuyibg process was straightforward

From go KB Homes was off to a great start. The logo and general signage colors are very close to that of my favorite ***** team, The *****. Minor but, well, I thought that was pretty cool... it's a 'Burgh thing! I was impressed with how clean and professional the overall community felt. My initial meeting was with a very friendly\ likeable salesman, *****. I appreciated his overall general low pressure demeanor. He was very thorough with the information shared on the homes while at the same time providing me with plenty of space to ask questions, comment, and move about at my own pace. By the end of our initial meeting I was sold... I selected a home and went under contract. The build quality, interior layouts\designs, location, and community felt like a comfortable perfect fit. All of the aforementioned along with Stephen\KB accommodating my time sensitive purchase and move-in needs was huge in my rapid purchase decision. *****, KB homes financial representative, reached out soon after I went under contract. ***** was very informative, always quick to respond to my many questions either by email or phone call. He was very helpful every step of the purchase way. *****, KB Home's Build Manager, was incredibly detail oriented. His new home orientation covered every item imaginable regarding my new home, delivering the vast amount of information efficiently. I quickly got the sense that ***** has a great deal of experience given he front loaded answers to my questions... I didn't even need to refer to my prepared notes\ questions! *****'s team quickly addressed the items on my home inspection... all before the tight close\ move-in deadline. Additionally, ***** and his team quickly addressed the items I had listed for our 30 day live-in sync. It is worth mentioning that I appreciate KB Home's staff accommodating my "change of home" request. A couple of weeks after selecting my initial home choice I inquired about pivoting to a different larger new home. ***** and the entire KB Home's staff essentially re-did showing me new home options within the same community that better fit my needs. I quickly found the perfect home. KB Home's staff went above and beyond my initial home buying expectations, their friendly\smooth\professional willingness to pivot home selections exceeded these expectations. A month into my KB Homes ownership and I couldn't be happier with the staff, my home, and the community. Every day I stumble upon new shopping, restaurant, entertainment, and similar conveniently located experiences. I previously purchased 2 new builds from various builders. KB Homes overall high quality homes, purchase process, and customer service far exceeds the experiences I have had in the past. ***** Home Buying Experience, indeed! ... More

Easy simple process

Customer experience

KB people were very helpful and on top of things and dates. I did feel as though I was being pressured at times. The building supervisor was on top of our every concern and took care of is*****s quickly