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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10639 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10639 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Excellent Service

  • Kenneth O.
  • Verified HomeBuyer
  • May 28, 2025
  • Henderson, NV

My home buying experience was second to none. Every step of the way everyone I worked with were professional and most important up front. KB Homes did what they said they would do and that’s all I could ask for.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kafunga

  • Kafunga Jeannot N.
  • Verified HomeBuyer
  • May 28, 2025
  • Patterson, CA

I highly appreciated the process of buying the KB home who’s is now my home. All the steps went smoothly, communications, agents was friendlly , all my questions were always answered , administration I recommend new buyer to come to KB home you will be satisfied in all the processes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great overall experience. Ion and Ellis were wonderful to work with.

  • Joseph W.
  • Verified HomeBuyer
  • May 28, 2025
  • Raleigh, NC

Great overall experience. Ion and Ellis were wonderful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome!

  • Anthony R.
  • Verified HomeBuyer
  • May 27, 2025
  • Moreno Valley, CA

Buying a home with KB Home was an outstanding experience from start to finish. From the moment we stepped into the sales office, we were greeted with professionalism, transparency, and genuine care for our needs. The team walked us through every step of the process with patience and clarity, making what could have been an overwhelming experience feel smooth and manageable. One of the best aspects of working with KB Home was the ability to personalize our home. The Design Studio gave us the opportunity to select finishes, colors, and features that truly reflected our style and preferences. ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

J.C

  • Jeffrey Yancy C.
  • Verified HomeBuyer
  • May 24, 2025
  • Henderson, NV

Home is beautiful, process was easy and stress free . Home loan officer kept getting us a lower rate and was on top of any updates. When home was finished everything and any questions were explained. Any issues or discrepancies were taken care off . Would definitely buy another home from them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Blanca

  • Blanca Samira C.
  • Verified HomeBuyer
  • May 21, 2025
  • Riverside, CA

The Kb team made the process very easy. They were always available to answer any questions.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best home buying experience!

  • James Patrick G.
  • Verified HomeBuyer
  • May 21, 2025
  • Round Rock, TX

This was the best home buying experience we've ever had. KB Homes was by our side every step of the way, through construction, financing, closing, and even after closing making sure we loved the home and everything was working as it should. I can not recommend KB Homes enough, we've been very happy. Their customer service from the top down has been nothing short of exceptional!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mr

  • Ebenezer O.
  • Verified HomeBuyer
  • May 21, 2025
  • Belton, TX

Absolutely great experience with KBhomes they make everything easier for me, thank you guys

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good experience

  • Antonio P.
  • Verified HomeBuyer
  • May 20, 2025
  • Houston, TX

All the people was involved during the construction was great from the seller representative to the construction superintendent I did not have any issues at all. I strongly recommend KB Home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nick

  • Nickolas R.
  • Verified HomeBuyer
  • May 17, 2025
  • Elk Grove, CA

We recently had our dream home built by KB Homes, and the entire experience was outstanding from start to finish. Their professionalism, attention to detail, and commitment to quality exceeded our expectations at every stage.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Experience

  • Patricia M.
  • Verified HomeBuyer
  • May 15, 2025
  • Sanford, FL

The KB Homes did a great job for me. The team was efficient and quick. I am very happy and satisfied with the services. Definitely, I will recommend others as well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes Desert Oasis

  • Denise T.
  • Verified HomeBuyer
  • May 15, 2025
  • Surprise, AZ

This could not have been a better experience for me and my family. From start to finish the entire team i.e. sales, contractors, design studio, just incredible! Michelle and Mark kept us updated weekly on the progress of our home and are amazing! My finance team, Lisa and Tracy walked me through everything with patience and helped me understand everything in regard to my loan and the entire process! We are incredibly grateful we chose KB homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Eli is attentive and quick to respond

  • John R. Preston a.
  • Verified HomeBuyer
  • May 14, 2025
  • Palm Bay, FL

Like all homes we ran into a few issues but Eli made this experience really easy to understand and work through. He’s been a huge asset and I would buy again

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New Home Owner

  • Dennis S.
  • Verified HomeBuyer
  • May 14, 2025
  • New Braunfels, TX

Diane, KB Sales Rep, was 100% consistent in communication, setting expectations, follow up and overall helpfulness. Paul, our Construction Manager, the same, answering all questions and consistently updating us during the construction period. After move in, their follow ups on satisfaction has also been great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

After sale survice

  • Alexander K.
  • Verified HomeBuyer
  • May 14, 2025
  • Vail, AZ

It was prompt responses to my service requests. David did a good job.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lucky to work with a good team of people!

  • Ryan Arian R.
  • Verified HomeBuyer
  • May 14, 2025
  • Surprise, AZ

I feel fortunate that we went through the homebuying process with a great team of people! Kirin, Anthony, Lisa, Tracy, and Ryan all worked to ensure we had a stellar experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very impressed

  • Marcos H.
  • Verified HomeBuyer
  • May 14, 2025
  • BOERNE, TX

Fantastic experience from touring to signing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great homes

  • Carlos R.
  • Verified HomeBuyer
  • May 14, 2025
  • San Antonio, TX

Everything was awesome everyone was as friendly

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great New Build Experience!

  • Ryann Roy G.
  • Verified HomeBuyer
  • May 14, 2025
  • San Antonio, TX

KB Homes was a great new build home experience. Easy to work with, lots of personalized options. They aren't your typical cookie cutter homes. Everyone in the neighborhood has a different design! It's great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Sharon P.
  • Verified HomeBuyer
  • May 14, 2025
  • Mebane, NC

I had a great experience with both Lauren (on-site agent) and Lauren (construction site mgr/NHO). They were both so responsive and helpful. Mary Ann (loan officer) made the purchase seamless!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

David

  • David Z.
  • Verified HomeBuyer
  • May 14, 2025
  • Indian Land, SC

My experience with KB Homes overall was great working with the finance team to get my mortgage up to the builder and now with the warranty individuals at are in charge with fixing any issues. I have. Everything was outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We had a great experience with them, excellence, accommodating, great!

  • Jennie Cirilo C.
  • Verified HomeBuyer
  • May 12, 2025
  • Winchester, CA

It was awesome, they are so knowledgeable,accommodating! It was nice experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone professional and helpful throughout

  • Matthew Daniel R.
  • Verified HomeBuyer
  • May 10, 2025
  • Land O' Lakes, FL

Everyone professional and helpful throughout process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Andres Alejandr Q.
  • Verified HomeBuyer
  • May 07, 2025
  • Tucson, AZ

Sharlin and James were amazing. They both took great care of me. On top of all communication, closing cost thoroughly explained, monthly payment on point, and the quality of build is everything I paid for. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The greatest and most responsive team to help me through the process.

  • Raffi A.
  • Verified HomeBuyer
  • May 07, 2025
  • New Braunfels, TX

The KB crew makes sure you are in the know every step of the way. Getting constant texts, emails, calls with updates on how things are going with a very accurate timeline was very helpful and gave me the piece of mind through my first custom home build.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5