KB Home Reviews

Finding our next home was very important. We were downsizing and looking for something new and ready to move in. Lucky for us we found the very first available home in Alderbrook and it became available at the perfect time.

First of all I send kudos to Frankie and Lionel, my loan mortgage team. Amid the rising internet rates I was still able to lock in a 15 year mortgage below the average rate available at closing time. Tommy, the Willow View construction manager, was fantastic! He responded very quickly to any move-in issues. They are an awesome team!

Seems we've had a few issues with this house unlike our other house though as always Dave and Byron get things taken care of, they're an excellent team.

Good experience, I like the amability of the seller & all personal than perticiped in all process.

Highly recommended for home buyer

My title sums it up, quantity over quality. Two months after closing and they still can't finish off the list of items needing to be corrected, for any one removed, two are added (poor workmanship). Contractors show up and either don't know how to fix correctly (they sent the new guy), the fix is worse than the original issue, they just don't show up at all, or cancel the day of. Someone might respond to your concern, but don't expect it to be fixed for months (if ever?! TBD...). I no longer trust in the follow through to be sure work is actually completed well, all the way up to regional manager. I could go on, but as this is at least the second survey we have done and so many items are still outstanding, I am tired. Maybe that is what KB was hoping. Sad. ... More

I had great experience with KB Homes, specially with Tom Bourdet. From the initial Open house visit to sign-up the initial purchase and final move-in. Experience was nothing less than spectacular. I was guided at every step, every detailed was discussed and with timelines. I received every week or so update on the progress with photographs, and closing of the loan was flawless.

We are not satisfied with the quality of the house delivered by KB Homes, we had higher expectations based on what they show on their social networks.

It was overall a great experience buying from kb homes. They really care about their customers.

Sell department awesome , KB financial department good but building and finish touch up bad my kitchen it still incomplete

It has been almost 2 months since we moved in and our cabinets and drawers are still missing.

Very bad business model. Quality control poor. Would not recommend!

My experience with KB was great!! I have bought many new homes. But from the sales agent, to the loan officer and staff, to the builder Brandon and his team, the best experience I have had.

It was well good experience.

KB made our first home buying process easy and quick. All employees have been extremely thorough to make the process flawless.

Overall experience was very great.

So far the experience has been good

I must say Im glad my family and I purchased a KB Home. There were notable differences between KB Home and other builders. They were honest and forthcoming. The customer service throughout was exceptional! There were several times I reached out to Liz on her off day and she was more than willing to help. Our only gripe was the inconsistencies with the closing date. Most importantly, we love our home, so thank you everyone at KB Home!

Over all, I would recommend KB builder to everyone.

It was a pleasure working with KB homes to build a new house for my parents. From start (dirt) to move-in every step was well managed. Highly recommend KB homes!

Although there was a few hiccups during the build it’s been a great experience and I am happy with my home purchase

After sale support is excellent.

Our sale rep was amazing. Our Warranty rep have been great. There have been a few minor issues with terminations on the house but our issues have been handle in a timely manner. We love our house

The experience was much better in the very beginning. I had to close without the home being completely finished. Almost 2 months later & I’m still told things are on back order. I have to reach out several times to get responses to issues. This is a very large purchase. But there are so many things that still need to be addressed

The studio process was the most exciting as well as one of the most stressful parts. Ena was very helpful and didn’t not at all feel rushed through any of it. It’s was satisfying knowing I could as 100 questions and not feel like I was being rushed.