KB Home Reviews

From start to finish it was a great experience. Of course you run into issues, but everyone was on top of things.

Amazing experience from start to finish. It was a bit discouraging at first trying to get a lot from the lot lotto. Just don't give up, it will happen. My salesperson Jen was amazing and super helpful and my superintendent Noland was there anytime I needed something. He was also amazing. The design studio experience was super fun getting to pick out all the finishes. I went a bit crazy with the upgrades but it was well worth it. Gives it more of a custom built feel Highly recommend KB and absolutely love my new home

Disappointed how they left concrete in my backyard even though I asked to make sure they didn’t after they poured my patio before escrow closed and they’ve never cleaned it up. Home overall seems okay

Our experience with KB wasn’t the best I do hope you guys can work more in the area of communication.It’s always very hard to reach out to the administrative staff.The field staff is ok as a matter of fact Mr Christian is a wonderful man,you can always reach him anytime you want and he keeps you updated on the building progress. I believe KB is using cheap materials for the building construction the concrete the whole building is on is not of good quality we have been seen holes everywhere.

Hello my name is Shamara my Experience with kb homes was fabulous great customer service very….

Everything was excellent. Rick did the great job!

Great experience and a lot of support from all the team from KB home that made this possible. Brandon our superintendent is great in helping our issues with a quick response! Thanks Brandon!

I’m still waiting to have my exhaust fixed. It’s more than a month. AC is not fully functioning in one of the rooms. I requested AC people to check it. Until now, KB person has not scheduled an appointment. So frustrating!

Awesome staff! very helpful !

Debbie is the most amazing staff member at KB. Fortunately for me she replaced the first KB rep that left the company. The one negative was the constant change of staff (except for Debbie, who was on point throughout the whole process), that made POCs difficult to follow up with my concerns. Overall I give the whole process a 90/100.

Excellent construction teams, friendly sale staffs.

From the Sells personnel, to the Builders, to the Loan Officers everything went smoothly. All parties were very communicative every step of the way. I would like to personally thank Hope for being patient with me & all my questions, due to being a first time homebuyer.

Our experience was great! From the sales process to the customer service team and everything in-between.

Buying your first home has its uncertainty but KB Home Representatives were with me every step of the way. They provided detailed instructions on what I needed to do to secure my home. I love the fact that the representatives, Trish, Chase. Sonya and Michelle, all had my best interest at heart. As a homebuyer, patience and diligence is what you need to survive the process. There will be challenges but if you are able to trust your homebuying team, you can secure your purchase, like I did. I am eternally grateful for their guidance and consistency throughout this process.

Thank you Tanya, Bryan, Jeff, and Colby! From sales, construction, and financing we were supported at every stage of purchasing our new home. I could write on and on about your professionalism, level of knowledge, and customer care. Great experience!

to many problems with construction

Steve and Jeff tried their best, but KB does not care about quality, just pumping out houses for profit!

scott was very helpful from the beginning of the application to the closing of the home and up till now making sure we are happy with the home , tommy and alvaro have been very helpful with making sure the home was built to our satisfaction and making sure all 30 day walk through have been completed

Trina provide me a great service!

KB Homes did a phenomenal job from start to finish.

steve and rick are great

I am satisfied with the house and responsiveness the team.

A big issue In the house is taking over a month to fix. More issues arise as initial problem hasn’t been fixed. Dealing with our representative is just a pain and an overall bad experience. She doesn’t know how to resolve and de-escalate issues/situations. Would wish to have a more professional representatives and a better built home.

Great experience with Marcy and the LB Homes crew.

The overall experience is something I would never want to experience again. This was supposed to be our dream house but we had to choose different products that were not as nice as what we originally chose. Plus we were lied to about when our house would be complete. We had to live in a two bedroom apartment for a whole year.