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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10645 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10645 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Good quality and workmanship

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2019
  • Elk Grove, CA

1st KB home. Outstanding quality and have not had any major issues to date. Been in the house 2 months and very pleased with the builder.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience

  • Marckia H.
  • Verified HomeBuyer
  • November 05, 2019
  • Las Vegas, NV

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

They did a great job at answering our questions

  • Yasser Z.
  • Verified HomeBuyer
  • November 05, 2019
  • Las Vegas, NV

Overall it was a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales and Building process

  • Jose M.
  • Verified HomeBuyer
  • November 04, 2019
  • Universal City, TX

From start to finish the whole experience was wonderful. Everyone involved was there to answer our questions. Our contract coordinator Joey was always there to assist and follow up on any issues and followed up after completion. Would recommend KB Home to anyone looking for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great home, will buy from KB again.

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2019
  • Denver, CO

Great home, will buy from KB again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Really good.

  • Daniel G.
  • Verified HomeBuyer
  • November 01, 2019
  • Goodyear, AZ

Really good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing leadership

  • Peter S.
  • Verified HomeBuyer
  • October 31, 2019
  • Castle Rock, CO

Great job and what an easy process to buy a KBHome. It is definitely worth the money and great craftsmanship.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The house buying process was amazing.

  • EduardoAlejandr S.
  • Verified HomeBuyer
  • October 31, 2019
  • Katy, TX

The house buying process was amazing. The communication between all parties made the process of buying our home a pleasure and an ease. Every question and concern was answered properly and dealt with easy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with KB

  • Miao B.
  • Verified HomeBuyer
  • October 31, 2019
  • Milpitas, CA

Trustable seller and great customer service experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great everything

  • Alexis R.
  • Verified HomeBuyer
  • October 31, 2019
  • Saint Cloud, FL

Great everything

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very attentive and responsive.

  • Sergio M.
  • Verified HomeBuyer
  • October 30, 2019
  • Orlando, FL

Very attentive and responsive. Really made the process great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

All house

  • Reman T.
  • Verified HomeBuyer
  • October 30, 2019
  • Pflugerville, TX

Excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Five Stars

  • John K.
  • Verified HomeBuyer
  • October 30, 2019
  • Las Vegas, NV

We have had some issues with our Garage door some times working sometimes not & the contractor dies not want to either fix it or replace it Plus we have had issues with the smart thermostat not connecting with the app & not thereby smart once again not being supported by the contractor these issues need to be corrected with contractor interface

KB Home responded:
Hi John, we are sorry for any frustration and would like to help. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It’s a nice home!

  • Kenneth H.
  • Verified HomeBuyer
  • October 29, 2019
  • Conroe, TX

The build is a fast process, they keep in touch with you all through the building process and after you move in to make sure there are no hidden issues lurking about.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New Top Of The Line KB Home

  • Cotton W.
  • Verified HomeBuyer
  • October 29, 2019
  • Elk Grove, CA

As a first time home buyer it can be very scary, as for myself and my wife it was! but our realtor told us about these new homes they were being built and we should consider taking a look. First of all these homes are beautiful, Affordable and Energy Efficient . From the very moment we walked into the sale office and spoke to their sale manager Bryon we were greeted with a warm welcome! this place is by far a place of EXCELLENCY starting with their sale manager! he was Very Professional and at the same time very pleasant,he kept us update throughout the process for the weeks our home was ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great house and everyone has been wonderful.

  • Thomas O.
  • Verified HomeBuyer
  • October 29, 2019
  • Moreno Valley, CA

Great house and everyone has been wonderful. I am very disappointed in the front landscape. Cheap mulch and no weed cloth makes the neighborhood look bad! I’m 70 with bad knees and asthma. I just spent two hours pulling weeds. Pinching pennies on landscaping was an idiot idea.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Process well worth it

  • Robert S.
  • Verified HomeBuyer
  • October 29, 2019
  • Perris, CA

There was someone always there to help guide you to make it a pleasurable experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent service

  • Christopher m.
  • Verified HomeBuyer
  • October 29, 2019
  • Fresno, CA

All people involved with process are very helpful. Dave, Sergio, misty and Thor are awesome people and they will bend over backwards to help you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Caring & quality

  • George M.
  • Verified HomeBuyer
  • October 29, 2019
  • Murrieta, CA

We were treated with professionalism and friendliness. It was so much fun to choose all the details that made the home owes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Had a great sales rep.

  • Carlos G.
  • Verified HomeBuyer
  • October 29, 2019
  • San Antonio, TX

Had a great sales rep. Treated us like family. Would recommend to family and friends.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience so far

  • Jennifer S.
  • Verified HomeBuyer
  • October 29, 2019
  • Lancaster, CA

I love my home. All of my issues and concerns were handled quickly and professionally. Just some feedback: consider using a satin finish paint where it’s flat. It’ll look better and clean easier. I appreciate the continued requests to review.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank you.

  • Andrew M.
  • Verified HomeBuyer
  • October 29, 2019
  • Universal City, TX

The house that we purchased has been everything we were looking for and we have had a great support from KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love KB Homes

  • Vanessa B.
  • Verified HomeBuyer
  • October 29, 2019
  • Las Vegas, NV

My KB Home purchase experience with my first new home was awesome! Everyone was great throughout the whole process and I couldn’t be happier!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Work

  • Mark D.
  • Verified HomeBuyer
  • October 29, 2019
  • Murrieta, CA

From the time we walked into the Motels and continuing to this day, the staff was and is excellent!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy and impressed with KB Homes

  • John S.
  • Verified HomeBuyer
  • October 29, 2019
  • Denver, CO

The process from start to finish and even now with warranty has been above average, my Superintenant Drake was unbelievable the quality of the workmanship was top notch and house was built on time, my sales agent Lindsay was awesome being that I was in Florida while house was under construction she would send me a updated picture every Friday without me asking which was so nice to see. Jamie In Waranty has been great to work with she has reached out to me a few times, I keep telling her that the quality was so great that there is no warranty needed. Even the other sales agent Michael in the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5