KB Home Reviews

There were a lot of false promises and even til this day I cannot get issues resolved

KB Home promised and delivered. In spite of the industry wide scarcity of materials. They worked around the clock to ensure we have a home today.

Worked closely with Traces and Rocky. Response time was and issues were addressed to satisfaction. Thank you so much for a great experience thru the process.

Today’s homebuilding environment has changed. Labor shortages, supply chain lead times and interest rates challenge even the most experienced home builders and most savvy buyer’s. KB is a builder who has earned our Trust; and moreover, we learned patience in the process. Trust and Patience helped us weather the process, while keeping our sanity and focus on our goals. In the end they were all met. We love our home!

The sales office and the studio office were great but the process after that not good at ALL, we still have lots of issues with the construction and materials. The finishing touches are still not good lots of mistakes not to count how many still not fix very disappointing this second time

I wanted to relocate to the area and I had been searching for a home that was affordable and turn key move in ready. I didn't want to participate in bidding wars and found that new builds had less competition. I found this home late fall of 2021 and was able to watch it be built. The loan process was smooth and I am happy to say I'm happily settled in my newly built home. This was the less stressful way of homebuying. Thanks KB Home.

Home buying experience was at best ok. I would not recommend using their mortgage services, was a poor experience and had 4 different representatives through the process.

Building experience was ok. Little attention to details with the finished product.

If I had to go through this experience with KB Home again, I would quickly decline. From start to finish there was always something going wrong or some kind of delay. I would not recommend this builder. The sales team was dishonest and lacked accountability, the design studio made false promises and the builders just told me straight up lies. The only positive experience I had was the financing part that is did through KB Home.

Jose Luis, Vivian and Joseph They did an excellent job, they are very friendly, they answer the calls quickly or when there is a problem They are always willing to help. I am very happy the way Kbhome treat its customers

It is a good community to live

I have found the entire KB home buying experience to be a pleasant transition from construction to occupy

The KB home buying experience has been incredible from the initial sale through move in. The team has held my hand along the way giving me peace of mind as settle in my property.

Very good experience, I totally recommend buying your new house with KB homes, the whole process was very smooth and they delivered the house to us just as we had planned it

Buying a new home was always our dream but dealing with kb homes has been a nightmare. We want our home to look like the model home that we toured and fell in love with instead unfinished issues inside the home and trying to get kb home to complete the issues is ridiculous I regret ever getting a home built through kb home

The price is right I got deal my house is beautiful.

KB built me a quality home in the San Antonio Area!! Joey and Paul were great guys and did an outstanding job getting me in my home and not taking any shortcuts!! KB is highly recommended

Obviously, the building delays have created a myriad problems that are beyond anybody's control. This is my second KB Home. I will have to give a big shout-out to Stephen. On the ball, helpful, understanding, and just a real caring person. This example will say it best. Probably four weeks after closing, Stephen was just driving by, and I waved at him, and he waved back. I was just saying hello. A couple of hours later we noticed the light at the top of the stairwell had come loose. Stephen cared enough to notice and called back, thinking I might have been flagging him down. I told him I was just saying hey but noticed the light situation. AT 7:30 PM AT NIGHT, his reply was, "I am out by your driveway, and I have my 16 ft ladder. Let me come in and fix that real quick if you are available." In my experience, as a business owner and martial arts instructor for over 20 years, YOU CANNOT TEACH THAT. Especially in today's times. Also, Steven R (sales) is the major reason we were even considering another KB Home. He has become a family friend. ... More

All of the individuals who worked with me were considerate and professional. My home is fantastic inside and outside, this is a forever home.

Great looking homes and well built

Told 9 months to build it took 12 months. I spent more than expected going to the showroom top dollars on top of purchase of home not including land expense just be aware of separate charges

It took a very long time to get my house done, because of many issues with supplies, covid, etc. had I known it was going to be longer than a year I would not have purchased a home. In the meantime the long wait almost made me lose out on being able to qualify for my loan, even though the price was locked in the interest was not. Everyone was helpful.

They were very upfront with everything, I was updated throughout the whole process. House is wonderful, great value.

The whole experience was great. We love our new home.

Overall a good experience with KB