KB Home Reviews

If I had to go through this experience with KB Home again, I would quickly decline. From start to finish there was always something going wrong or some kind of delay. I would not recommend this builder. The sales team was dishonest and lacked accountability, the design studio made false promises and the builders just told me straight up lies. The only positive experience I had was the financing part that is did through KB Home.

Jose Luis, Vivian and Joseph They did an excellent job, they are very friendly, they answer the calls quickly or when there is a problem They are always willing to help. I am very happy the way Kbhome treat its customers

It is a good community to live

I have found the entire KB home buying experience to be a pleasant transition from construction to occupy

The KB home buying experience has been incredible from the initial sale through move in. The team has held my hand along the way giving me peace of mind as settle in my property.

Very good experience, I totally recommend buying your new house with KB homes, the whole process was very smooth and they delivered the house to us just as we had planned it

Buying a new home was always our dream but dealing with kb homes has been a nightmare. We want our home to look like the model home that we toured and fell in love with instead unfinished issues inside the home and trying to get kb home to complete the issues is ridiculous I regret ever getting a home built through kb home

The price is right I got deal my house is beautiful.

KB built me a quality home in the San Antonio Area!! Joey and Paul were great guys and did an outstanding job getting me in my home and not taking any shortcuts!! KB is highly recommended

Obviously, the building delays have created a myriad problems that are beyond anybody's control. This is my second KB Home. I will have to give a big shout-out to Stephen. On the ball, helpful, understanding, and just a real caring person. This example will say it best. Probably four weeks after closing, Stephen was just driving by, and I waved at him, and he waved back. I was just saying hello. A couple of hours later we noticed the light at the top of the stairwell had come loose. Stephen cared enough to notice and called back, thinking I might have been flagging him down. I told him I was just saying hey but noticed the light situation. AT 7:30 PM AT NIGHT, his reply was, "I am out by your driveway, and I have my 16 ft ladder. Let me come in and fix that real quick if you are available." In my experience, as a business owner and martial arts instructor for over 20 years, YOU CANNOT TEACH THAT. Especially in today's times. Also, Steven R (sales) is the major reason we were even considering another KB Home. He has become a family friend. ... More

All of the individuals who worked with me were considerate and professional. My home is fantastic inside and outside, this is a forever home.

Great looking homes and well built

Told 9 months to build it took 12 months. I spent more than expected going to the showroom top dollars on top of purchase of home not including land expense just be aware of separate charges

It took a very long time to get my house done, because of many issues with supplies, covid, etc. had I known it was going to be longer than a year I would not have purchased a home. In the meantime the long wait almost made me lose out on being able to qualify for my loan, even though the price was locked in the interest was not. Everyone was helpful.

They were very upfront with everything, I was updated throughout the whole process. House is wonderful, great value.

The whole experience was great. We love our new home.

Overall a good experience with KB

Many thanks to KB Home, excellent house, we are very comfortable and very happy with the purchase we made with you

Overall, we are happy with our home but we have had a difficult time getting paint for touchups. We went to Sherwin Williams where the paint contractor gets his paint but were told that it’s only available in a 5 gallon can. We tried getting some from the paint contractor but he never showed up as promised.

I’ve had good moments with KB in buying a house. Problem is, they partner with KPS for electrical and cable wiring. The job done is horrible. Wires are not terminated, and some wires are not connected. I have been begging for them to come and finish their jobs… It’s already taking them over 3 months

We have been wanting a new home and so we paid KB Homes a visit. The salesperson Lori was so friendly and helpful told us that there was a house available and if we were interested. We agreed and gave her the needed information and we were approved! The rest is history! We love our new home! Thanks KB Homes for answering our prayers!

Loved working with all individuals during the home buying process; everyone was responsive and understanding of being a first time home buyer.

High cost - Finishing was not good

Everyone has been pretty knowledgable and helpful.

Very satisfied with the home and the entire process