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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8885 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8885 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB home purchase Sage Glen

  • Justin R.
  • Verified HomeBuyer
  • March 21, 2023
  • Las Vegas, NV

I have to say 99% of this home is amazing, but there are some issues. Warranty claims get a response very quickly, however im learning you are at the mercy of whatever contractor installed that particular item. With that said I'm definitely glad I purchased the home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Overall a great process

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2023
  • Spring Valley, CA

I love our home and the construction team are all wonderful. The finance side of the entire experience was a miss...they can do better. But still overall a great purchase.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Can believe we built a new home.

  • Aaron C.
  • Verified HomeBuyer
  • March 15, 2023
  • Jacksonville, FL

Ultimately I am just amazed that we got to build a new home for our family and also customize it to meet our budget and needs. While things have not been perfect Mellisa and the teams have been putting in a great effort to get things corrected. Definitely been recommending KB to our friends and family.

KB Home responded:
Congratulations on your new home, Aaron! We're glad to hear that Mellisa and the rest of our team have been able to provide a positive experience for you.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Anonymous
  • Verified HomeBuyer
  • March 15, 2023
  • Las Vegas, NV

At first we were a little disappointed because we found a lot of things wrong after we moved into the house, but since then, we have had customer service agents and our sales person reach out to help s resolve our issues, which we really appreciate. Thank you!

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Great experience!

  • Leyla I.
  • Verified HomeBuyer
  • March 14, 2023
  • Durham, NC

KB home was responsive in every step of the home buying experience. We love our new house!

KB Home responded:
Congratulations on your new home, Leyla! We're so excited to hear that you had a great experience working with the team here at KB Home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

kbhomes

  • Sridhar C.
  • Verified HomeBuyer
  • March 06, 2023
  • Katy, TX

Home buying experience was great!!!

KB Home responded:
We're so happy to hear that you had a great experience with our team, Sridhar! Thank you for taking the time to share with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Devin

  • Conchita D.
  • Verified HomeBuyer
  • March 04, 2023
  • Las Vegas, NV

Helpful knowledgeable honest and most of all reliable and patient

KB Home responded:
Thank you so much for taking the time to share your positive KB Home journey with us, Conchita! We're happy to hear that you enjoyed your time working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good Experiance

  • Poonam S.
  • Verified HomeBuyer
  • February 28, 2023
  • Chino, CA

KB Homes Sales team is very helpful and prompt. KB Home loans team, is wonderful. They help you in every aspect. KB Home Insurance is the most competitive price in the home owner insuarance. Also the construction team support is excellent and customer support team is also very nice. Definitely recommend KB homes to everyone.

KB Home responded:
Thank you so much for sharing your kind words with the entire team here at KB Home, Poonam! We're thrilled to hear that you enjoyed your experience here.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Was waiting for 20 minutes in the closing room before attended to.

  • Phil B.
  • Verified HomeBuyer
  • February 22, 2023
  • Manor, TX

Timing updates were appreciated from sales and construction. Both teams were fantastic in response and addressing concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home for the price

  • Raymond O.
  • Verified HomeBuyer
  • February 16, 2023
  • Middleburg, FL

Overall, we are pleased with the sales, construction and financing. We have an irregular driveway that did not get resolved properly. We were compensated which we do appreciate. The quality of the construction is better than expected. Insulation for the internal walls should be a standard for construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Home Review

  • Brent M.
  • Verified HomeBuyer
  • February 15, 2023
  • Maricopa, AZ

Great experience. I’d refer KB to anyone considering a new build.

KB Home responded:
Thanks so much for sharing your kind words with the team here at KB Home, Brent! We're glad to hear that you had a great experience working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall good experience

  • Jeremy S.
  • Verified HomeBuyer
  • February 15, 2023
  • Lakeland, FL

Overall experience was good. We had some minor issues but KB was quick to fix the problems.

KB Home responded:
We're glad to hear that you had a good experience overall with the team here at KB Home, Jeremy! Thanks for taking the time to share your kind words with us.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great experience!

  • Ian A.
  • Verified HomeBuyer
  • February 14, 2023
  • Katy, TX

The constant communication with the construction supervisor was great

KB Home responded:
Thanks so much for sharing these kind words with our construction supervisor, Ian! We're glad to hear that you're happy with your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

A wonderful and easy experience from the beginning to the end!

  • Heather P.
  • Verified HomeBuyer
  • February 07, 2023
  • Fuquay Varina, NC

KB was very thorough throughout the entire process. Everyone we came in contact with was so friendly and made us feel extremely comfortable despite building a home being completely new for us.

KB Home responded:
We appreciate you taking the time to share your positive experience with our entire team here at KB Home, Heather! We're glad to hear you enjoyed your time working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Nathan O.
  • Verified HomeBuyer
  • February 05, 2023
  • San Antonio, TX

Overall, we had a great experience with designing our home. In 2022 there were supply chain constraints accompanied with the building/buying frenzy, that postponed our closing date. Outside of that inconvenience, we are very happy with the brand-new home we received.

KB Home responded:
Congratulations on your new home, Nathan! We're thrilled to hear that you had a great experience working with the team here at KB Home.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Great experience!

  • Ivan C.
  • Verified HomeBuyer
  • February 03, 2023
  • New Braunfels, TX

All the process was great, the whole team was excellent specially Joey he is the best builder manager ever, very responsive, professional and very patient

KB Home responded:
We're so happy to hear that you had such a great home-buying journey, Ivan! Joey and the entire team here at KB Home appreciate you taking the time to share your positive experience with us.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great home buying experience

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2023
  • Valley Center, CA

We had a great experience with lots of options for upgrades. Process was very straight forward. House is beautiful and exactly the amount of space we need.

KB Home responded:
Welcome to your beautiful new home! We're so excited to hear that you had a great experience with the team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

I have the most beautiful house in Las Vegas!

  • Hardeep S.
  • Verified HomeBuyer
  • February 01, 2023
  • Las Vegas, NV

I am very happy with the purchase of my new home. My house is exactly as I was expecting. KB homes helped me a lot throughout the entire process. I am extremely satisfied with my home. I truly recommend KB homes. I have the most beautiful house in Las Vegas. The house of my dreams!

KB Home responded:
Welcome to your new home, Hardeep! The team here at KB Home is thrilled to hear that you love your house and are happy with your purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Kb

  • Jennifer G.
  • Verified HomeBuyer
  • February 01, 2023
  • Patterson, CA

I love my house, and KB has been great at fixing any issues that arise

KB Home responded:
We're thrilled to hear that you love your new home, Jennifer! Thank you so much for sharing your positive experience with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Absolutely amazing and worth the wait!

  • Brandon W.
  • Verified HomeBuyer
  • January 31, 2023
  • Marion, TX

It was an amazing journey especially being our first home.

KB Home responded:
Congratulations on your new home, Brandon! We're excited to hear that you had an amazing journey with the team here at KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2023
  • Roseville, CA

Overall good buying experience

KB Home responded:
Thank you so much for sharing your KB Home experience with our team! We're glad to hear that you had a good overall experience with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB home helped us achieved this

  • Samuel D.
  • Verified HomeBuyer
  • January 27, 2023
  • Patterson, CA

The sale rep Donna was really helpful and we can’t thank her enough. She kept encouraging and worked with us to the end and we are so happy we were able to get this home. Thanks to the builder too for their support as well with several price deductions to match up with the sale of our condo in order to be able to buy the new home

KB Home responded:
Thank you so much for sharing these kind words with Donna and the rest of the team here at KB Home, Samuel! We're thrilled to hear that you love your new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Contractor

  • Vincent R.
  • Verified HomeBuyer
  • January 26, 2023
  • Las Vegas, NV

Russell was amazing. He listen to my problems and corrected them immediately! Very professional and addressed issues ! Thank you

KB Home responded:
Thank you for sharing these kind words with Russel and the rest of our team, Vincent! We're glad to hear that you enjoyed your experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall great experience

  • Anonymous
  • Verified HomeBuyer
  • January 25, 2023
  • Gilroy, CA

We worked with Carolina who was responsive, helpful and guided us through the entire home buying process. Blanca was also extremely helpful with our loan process. Luis explained everything and made sure repairs and appointments were done in a timely manner.

KB Home responded:
We're thrilled to hear that you had a great overall experience! Carolina, Luis, Blanca, and the rest of our team appreciate you sharing your kind words.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good experience with Susana Gomez

  • Sam P.
  • Verified HomeBuyer
  • January 24, 2023
  • Manteca, CA

Overall good experience with KB Homes

KB Home responded:
We're thrilled to hear that you had a good experience with the team here at KB Home, Sam!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5