KB Home Reviews

I will share my experience with kb home

Our experience overall, was very good. The time factor was our only misfortune. A closing date date of March 7th turned out to be April 28.. we felt that the communication in that area should have been better. Personnel was exceptional, and if we had to do it again we most certainly WOULD

It was a smooth process and good communication ,good quality,i love my home!

I love my house , everything that i was promised i get it . I’m very happy with my salesman Jared also with the super attendants Justin and Omar!

Construction manager informed us that ours was a “production home” not a “custom home” and that the flaws we pointed out could be fixed. We thought we were getting a “new” home, not a fixer-upper.

KB is Great! Words to the wise: 1) Get your own inspector because KB’s sucks and you will be just stuck. 2) Ensure that your house is 100% complete before buying. They will try to pressure you to close before task are done but once you buy they drag their feet and projects WONT get fully completed. 3) Get the integrated water system. Those of us who have to spend 3 hours watering a day are really regretting our lives 4) Ensure that you get the exact color codes for paint through Sherwin Williams. Just trust me you’ll need it.

Not a bad experience but still have multiple unresolved issues 2 months after move-in.

Buying our first home with KB is one of our favorite memories. The process was super simple, Kb works not only as a team but as a family! If had to move or buy again, It would definitely be with KB.

We closed on our house over 60 days ago and you still have not completed building it. Issues pointed out to the team months before we closed are still not resolved. Management lies and makes promises they have no intention of following through with.

I am happy about my purchase, however felt for a first time buyer it could have went better

Worst home buying experience ever. We will never buy a KB home again.

I love my new home!

IN SHORT, I WOULD NEVER RECOMMEND KB AS A BUILDER. POOR QUALITY OVERALL IN EVERY AREA.

great great we have some issues but everthing is solve good at the end

Martin, Tucker and Bryan have all been wonderful!

The buying experience was great. However, I placed a couple of work orders in and haven't received a response. It's been a couple of weeks.

Very good experience. I highly recommend.

Good underwriting ppl suck levreyone els good

This is the second home we have purchased in Spring Mountain Ranch within the last seven years. That in itself is proof that we love it here. Needless to say, the KB Team is responsible for much of that. Each Team Member goes above and beyond to welcome, inform, respond/service each client individually in an extremely prompt and caring manner. Kelly in the sales office, Vivian with KB Loans and Rick on Construction Team are absolutely amazing!

Before I gave a satisfied rate, everybody related my home was so nice and kind and took care of my complaint. However, after rating, they 1) IGNORE ME 2) BROKEN APPOINTMENT WITHOUT NOTICE OR EXCUSE 3) SENT WORKERS WITHOUT NOTICE OR INFORM EVEN VERY EARLY MORNING 4) TOOK ALMOST 4 MONTHS JUST SCUREWED SOMETHING 5) LET BROKEN MASTER BED WINDOW OPEN MORE THAN 2 MONTHS THAT ALLOWED CONSTRUCT DUST CAME INTO MY HOUSE. Finally, I give up complaint more, because I do not trust them and I do not have more energy to wait them.

From start to finish everyone was very helpful. We love our new home!

So happy to have moved in! Martin has been so helpful and we are grateful for all the coordinating he’s done to help us fix our house to be in tip top shape. Any errors or malfunctions we find, he is there to help us find a solution! Thank you!

I hoped that for the price we paid for our home that we would be treated like valued customers, unfortunately, that has not been the experience at any point during the sale, build, or post-build process. We have been on our own, have received very little communication and our issues have been passed off from one person to another. Very disappointed in KB Homes. Our pre-close walk-through was a joke and we were told everything would be taken care of through warranty. Post-close we failed to receive our 10-day inspection, finally received a call for our 30 day inspection and it took over a month to get crews in for touch-ups and corrections, still not fixed. Cheap products used, No communication. No support through post-move in work. No one to call and no one seems to care. ... More

This is our 2nd KB Home. We bought from the same salesperson who is amazing. The design team was awesome, and the rest of the team does a very nice job.

Steven was helpful, informative, and forthcoming from day one. I really appreciated his honesty and willingness to answer all my questions and address every concern.