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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8885 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8885 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great buy!

  • Lionel R.
  • Verified HomeBuyer
  • January 14, 2023
  • Lakeland, FL

We love our home, KB staff was and still are greatly helpfull, they are always a call away and responsive. The 3 most important staff where: Patty H. who helpd us make good decisions (we had no experience with home buys), Johnny D. made sure we were happy with our purchase and Alexis is making sure we stay happy. Overall I think KB has provided us with a home we will cherish fore years to come

KB Home responded:
We're thrilled to hear that you love your new home, Lionel! Patty, Johnny, Alexis, and the rest of the team appreciate you taking the time to share your kind words.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My homebuyer’s experience

  • Contae W.
  • Verified HomeBuyer
  • January 12, 2023
  • Stockton, CA

Tami was our original agent. She was relocated to a different community. Harvey stepped in a did a great job. On the construction side Alex and Daniel were great! Josie crunched the numbers for us time and time again. She was thorough Anna very communicative.

KB Home responded:
Thank you so much for sharing your positive KB Home experience with us, Contae! Our entire team is grateful to hear that you had such a great time working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Great overall satisfied with kb home

  • Nihar R.
  • Verified HomeBuyer
  • January 12, 2023
  • San Marcos, CA

Overall my experience is good. I can trust KB home .cannot think of anything to complain

KB Home responded:
Thanks so much for your positive feedback, Nihar! We're glad to hear that you had a good experience working with us here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Enjoying

  • Sanchina C.
  • Verified HomeBuyer
  • January 12, 2023
  • Jacksonville, FL

Luke made the whole experience pleasant!

KB Home responded:
We're glad to hear that you had a pleasant experience, Sanchina! Luke and the rest of our team appreciate you sharing these kind words with us.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Got a good home for the price paid

  • Janardhan S.
  • Verified HomeBuyer
  • January 12, 2023
  • Seguin, TX

Barry from Sales Office is great to work

KB Home responded:
We're glad to hear that you're happy with your new home, Janardhan! Thank you for taking the time to share your positive feedback with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Good people

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2023
  • Vacaville, CA

Great customer service they make you feel like family.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience overall, highly recommend

  • Fiorella M.
  • Verified HomeBuyer
  • January 11, 2023
  • Glendale, AZ

Quite honestly, our experience was a good one. Everything happened extremely quick! From Brad at the sales office, to Nick coming through with the loans. We are so happy with our beautiful home

KB Home responded:
Thanks so much for taking the time to share your KB Home experience with us, Fiorella! Brad, Nick, and the rest of our team were happy to help you find your beautiful new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Staff were great

  • Sukriti P.
  • Verified HomeBuyer
  • January 11, 2023
  • Las Vegas, NV

We got a great service from the staffs! They were very helpful and did everything they could to make the process smooth!

KB Home responded:
Thank you for taking the time to share these kind words with us, Sukriti! We're glad to hear that your home-buying process was smooth.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Reggie and Kris and Debora

  • Tracie O.
  • Verified HomeBuyer
  • January 11, 2023
  • Loveland, CO

They were all 3 very communiticive and on top of everything. Very prompt to respond when questions were asked.

KB Home responded:
Thank you for sharing these kind words for Reggie, Kris, and Debora, Tracie! Our entire team is happy to hear that you're happy with your KB Home experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

My exsperiance with builder was great,received updates everyweek once construction started.

  • Joseph R.
  • Verified HomeBuyer
  • January 10, 2023
  • Loveland, CO

Reggie,Chris and Mitch were available most times when i called or cslled later that day.

KB Home responded:
We're excited to hear that Reggie, Chris, Mitch, and the rest of our KB Home team were able to provide a great experience for you, Joseph!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Nguyen

  • Viet N.
  • Verified HomeBuyer
  • January 10, 2023
  • Davenport, FL

I love my new house

KB Home responded:
Thank you for sharing your KB Home experience with us! We're thrilled that you love your new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

New home buying

  • Richard G.
  • Verified HomeBuyer
  • January 10, 2023
  • Erie, CO

KB staff are hard working honest people. Pleasure to work with. Numerous design errors in the house

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Retired and found our dream one story home.

  • Ramon C.
  • Verified HomeBuyer
  • January 05, 2023
  • Vacaville, CA

We love the workmanship, quality and service that KB home provided with the total home purchasing experience. We would purchase again.

KB Home responded:
We're thrilled to hear that you have found your dream home at KB Home, Ramon! Thank you for sharing these kind words with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great value. Had some immediate issues such as both bathtubs and surrounds needing torn out and replaced but are timely in remedying the situation.

  • Tamatha W.
  • Verified HomeBuyer
  • January 04, 2023
  • San Antonio, TX

Good value for all you receive with the home. Would definitely donor again.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Kathryn

  • Mahina A.
  • Verified HomeBuyer
  • January 04, 2023
  • Las Vegas, NV

My sales associate was amazing, she kept me updated on the building process up until the end when the house was complete. But most of all she made follow up calls to see if I needed things to be repaired.

KB Home responded:
We're glad to hear that you had an amazing experience working with our team, Mahina!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Christopher B.
  • Verified HomeBuyer
  • January 03, 2023
  • Buena Park, CA

The home buying experience was smooth. Our sales agent was quick to answer all of our questions.

KB Home responded:
We're glad to hear that your KB Home experience was smooth, Christopher! Thanks for sharing with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful experience

  • Theresa C.
  • Verified HomeBuyer
  • January 03, 2023
  • Las Vegas, NV

Everyone involved in the build and sell of our home were kind, quick to respond, and made the effort to openly community about the process. They have been quick when responding to our reports for repairs since we have moved in. I recommend purchasing a new home for KB Homes!

KB Home responded:
We're thrilled to hear that our team was able to provide such a positive experience for you, Theresa! Thank you for taking the time to share your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Time well spent

  • Anonymous
  • Verified HomeBuyer
  • January 02, 2023
  • Hollister, CA

Loving the new and neighborhood is super nice and quit.

KB Home responded:
Thank you for taking the time to share your KB Home experience with us! We're thrilled to hear that you're loving the neighborhood.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall Great Experience

  • Cynthia C.
  • Verified HomeBuyer
  • December 29, 2022
  • Magnolia, TX

During construction, my husband and I delightfully witnessed a prepared pathway to our home and every home under construction. The home was regularly cleaned during construction. We visited other "high end" builders and was shocked to see the deplorable conditions of their construction environment. After move-in, we had some minor “adjustments” needed. We know problems may arise. It’s the way the problems are handled that makes the difference. The customer service team (Shelbi), has been quick to respond with good solutions. We are happy with our purchase.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB’s Positive Culture

  • Rosalia C.
  • Verified HomeBuyer
  • December 28, 2022
  • Riverside, CA

KB strives to give their customers a great experience, particularly with the people who assist the customer throughout the entire process. Because of their positive culture, it reflects onto their frontline individuals who help their customers find a forever home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience

  • Jillian Y.
  • Verified HomeBuyer
  • December 27, 2022
  • Valencia, CA

Would buy from KB again!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happier than I thought I would be!

  • Virgina G.
  • Verified HomeBuyer
  • December 27, 2022
  • Saint Augustine, FL

I’m very happy with my new townhome. It’s in a great location and the entire staff was wonderful to work with.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Flatiron meadows home buying experience

  • Ajit H.
  • Verified HomeBuyer
  • December 27, 2022
  • Erie, CO

We enjoyed our interaction and communications with Martin Warner a lot.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes

  • Prathap K.
  • Verified HomeBuyer
  • December 27, 2022
  • Chino, CA

It was a amazing journey with KB in purchasing a home, especially sales & KB loan team helped a lot in driving from start to end of the process, I really appreciate the support they have provided towards buyer in achieving their home buying goal.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Some materials are not good and finishings we’re not done well in some places.

  • Ravi M.
  • Verified HomeBuyer
  • December 27, 2022
  • Folsom, CA

Some materials are not good and finishings we’re not done well in some places.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5