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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11747 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11747 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

No names

  • Tony H.
  • Verified HomeBuyer
  • July 13, 2022
  • Las Vegas, NV

Good experience with the Boulder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

LOVE THIS NEW AREA

  • Eric N.
  • Verified HomeBuyer
  • July 13, 2022
  • San Jacinto, CA

Quality of home could & should be better for price paid.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

KB Home - Sales Representative, Lizette is AWESOME!

  • Jeffrey D.
  • Verified HomeBuyer
  • July 12, 2022
  • Riverside, CA

Sales Representative, Lizette is AWESOME!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Richard and Sylvia were great

  • Howard M.
  • Verified HomeBuyer
  • July 12, 2022
  • Menifee, CA

Richard and Sylvia were great

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Purchase single story home love the floor plan Some cabinet

  • George B.
  • Verified HomeBuyer
  • July 12, 2022
  • Las Vegas, NV

Purchase single story home love the floor plan Some cabinet doors missing and last time I checked still missing im not happy about this also a/ c air screen missing. Great sales people and superintendent

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 3

KB Home - Everybody was very friendly and professional.

  • Paul R.
  • Verified HomeBuyer
  • July 12, 2022
  • Citrus Heights, CA

Everybody was very friendly and professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fulfilled our requirements!

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Tucson, AZ

Great experience with sales team. A few outstanding warranty items that need to be addressed, but great communication with warranty team so far.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great experience with Sales and Service teams, Very supportive and responsive.

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Folsom, CA

Home is delivered in time and Sales team co-ordinated very well through out the process. Kudos to the team. Move in was smooth and the same quality of service continue through customer service team. Thank you for the team for prompt responses and timely fixing things.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lanorris

  • Lanorris S.
  • Verified HomeBuyer
  • July 12, 2022
  • Menifee, CA

Come to Menifee! You will love your new house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent communication and stayed on schedule

  • Shawn V.
  • Verified HomeBuyer
  • July 12, 2022
  • Tucson, AZ

Excellent communication and stayed on schedule

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Norman, Ashley, Camille.

  • Alejandro R.
  • Verified HomeBuyer
  • July 12, 2022
  • Mascotte, FL

Norman was very responsible man every time I need him to help me with something he was there, Ashley the warranties manager.Also very responsible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience with the purchase and helpful staff

  • Lelinda B.
  • Verified HomeBuyer
  • July 12, 2022
  • Las Vegas, NV

Great experience with the purchase and helpful staff

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfactory

  • Franklin A.
  • Verified HomeBuyer
  • July 12, 2022
  • Jarrell, TX

KBHomes was an outstanding home-buying experience for me. From the sales representative to the construction manager.., the entire process was mind-blowing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our new home and all the people we worked with to help make this possible

  • Lauren O.
  • Verified HomeBuyer
  • July 12, 2022
  • Inglewood, CA

Overall the workmanship of the home is top notch The tile floors are truly awesome, as are the cabinets, vinyl plank flooring, etc. The contractors are practically superhuman, talented, responsive and compassionate but spread way too thin! KB would be wise to hire more with the frenetic pace of building.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - All the staff/team members at KB Home in Persano at Shadow

  • Tri L.
  • Verified HomeBuyer
  • July 12, 2022
  • Menifee, CA

All the staff/team members at KB Home in Persano at Shadow Mountain, Menifee, CA are very professional and very helpfull during the pre and post sale my house. Keep up the good work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Prompt handling of problems after moving in

  • Seung H.
  • Verified HomeBuyer
  • July 12, 2022
  • Santa Ana, CA

After the escrow was over, Danny and his team members took care of the problem quickly. Thank you very much for the speedy processing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent overall experience with KB homes

  • Monique V.
  • Verified HomeBuyer
  • July 12, 2022
  • Menifee, CA

Excellent overall experience with KB homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality of workmanship & materials

  • David H.
  • Verified HomeBuyer
  • July 12, 2022
  • Tucson, AZ

There needs to be better oversight of the work that is being done.

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 4

I recommend KB homes

  • Karthik T.
  • Verified HomeBuyer
  • July 12, 2022
  • Kyle, TX

I recommend KB homes To my friends.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Great community.

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Sacramento, CA

Great community. Very quiet neighbors.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - If I was to build another home, it would be with KB.

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • San Antonio, TX

If I was to build another home, it would be with KB.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Dissatisfied

  • Pouneh R.
  • Verified HomeBuyer
  • July 11, 2022
  • Santa Ana, CA

Used very cheap material, was not responsive with issues, took several emails and calls to get responses, very disappointed

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

KB Home - Our AC system failed to function for the whole month.

  • Marilyn F.
  • Verified HomeBuyer
  • July 10, 2022
  • Sarasota, FL

Our AC system failed to function for the whole month. Del air company made multiple attempts to fix the problem but failed. I thank the personnels of KBHomes who went above and beyond to assist us resolve our air conditioning issue.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Everyone who represented KB was absolutely amazing!

  • Brandon R.
  • Verified HomeBuyer
  • July 07, 2022
  • Jarrell, TX

Everyone who represented KB was absolutely amazing!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Angie V.

  • Angelina V.
  • Verified HomeBuyer
  • July 07, 2022
  • Folsom, CA

Since we moved in we had issues that needed attention but it is such a reassuring experience to know that Customer Service was always there quick to respond to our concerns then always does a follow up. Customer Service has gone above and beyond our expectations!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5