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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11665 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11665 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - Nice neighborhood and near to Home Depot and big department stores

  • Edgardo B.
  • Verified HomeBuyer
  • June 10, 2022
  • North Las Vegas, NV

Nice neighborhood and near to Home Depot and big department stores

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

patrick

  • Vu P.
  • Verified HomeBuyer
  • June 09, 2022
  • Houston, TX

Others builder 's material and floor plan are better

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

KB Home - Love my house, love my community, do not love the experience

  • Anonymous
  • Verified HomeBuyer
  • June 09, 2022
  • Inglewood, CA

Love my house, love my community, do not love the experience

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home - Danny and Kathy made the homebuying experience wonderful and

  • Anonymous
  • Verified HomeBuyer
  • June 07, 2022
  • Palm Coast, FL

Danny and Kathy made the homebuying experience wonderful and an enjoyable experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We Love Our Brand-New Home

  • Rachel S.
  • Verified HomeBuyer
  • June 07, 2022
  • Richmond, TX

We started looking for a home when the market had just started to get hectic here. After several disappointing outbids, we decided to go in the direction of a new build. We loved the model we saw, and the neighborhood/location was great. It was a very lengthy process for us due to shortages, and I do not recommend doing in-house financing with KBHS home loans, but now that we have closed and have that behind us, we are so pleased with our home. And if you have the good fortune of having Chad be your PM, the building process will be outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service and the craftsmanship of the house exceeded our expectations.

  • Mark L.
  • Verified HomeBuyer
  • June 07, 2022
  • Puyallup, WA

Customer service was very helpful throughout the process. Kevin shared photo updates on a weekly basis and answered any questions we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Chad Was AMAZING!

  • Amanda C.
  • Verified HomeBuyer
  • June 07, 2022
  • Richmond, TX

Chad made sure all of our concerns were addressed, he updated us weekly, and took great care of us. We are first time home buyers, so he set the bar pretty high going forward. Thanks Chad!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I like the quality and design of my new KB home

  • John B.
  • Verified HomeBuyer
  • June 07, 2022
  • Magnolia, TX

I like the quality and design of my new KB home

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

The not exactly approach

  • Danielle R.
  • Verified HomeBuyer
  • June 07, 2022
  • Gardena, CA

This experience was our first time building from the ground up but not our first time buying a home, thus we were very excited in the beginning. However, lack of communication, delays, stuff not working upon move in, things still not working months later, and noticing finishes in were haphazardly put together does not push us to want to purchase another KB home.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

To many Issues with the house

  • Alejandro R.
  • Verified HomeBuyer
  • June 07, 2022
  • San Antonio, TX

To many issues w house that you wouldn’t think you’d have. After all it is a new home. Paint job is terrible! We got an “upgraded door,” all they did was pain it black!!!

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 3

KB Home - KB Homes made sure that the whole process went smoothly.

  • Jacobus V.
  • Verified HomeBuyer
  • June 07, 2022
  • Georgetown, TX

KB Homes made sure that the whole process went smoothly..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We still have things need to be done.

  • Rosa H.
  • Verified HomeBuyer
  • June 06, 2022
  • Moreno Valley, CA

We still have things need to be done.Even after 4 months

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

KB Home - The timely response is a little slow.

  • Trevor B.
  • Verified HomeBuyer
  • June 05, 2022
  • Seguin, TX

The timely response is a little slow.

Total Score 4


Quality 4

Trustworthiness 2

Responsiveness 4

The design Center process to design my own home

  • Anonymous
  • Verified HomeBuyer
  • June 04, 2022
  • San Antonio, TX

Quality of workmanship and responsiveness to issues were poor

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

KB Home - Buying Experience was easy and very transparent

  • Samuel P.
  • Verified HomeBuyer
  • June 04, 2022
  • Richmond, TX

Buying Experience was easy and very transparent

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Keeping me informed

  • Laura W.
  • Verified HomeBuyer
  • June 03, 2022
  • Parker, CO

Cheryl, Mark and Brady were wonderful about keeping me informed of the process. Due to interest rates rising, I locked my rate a little earlier than I probably should have. Knowing I was coming up on the deadline they went the extra mile to get me closed just in time. I would absolutely buy another KB Home and have shared my experience with many.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

option to upgraded

  • William P.
  • Verified HomeBuyer
  • June 03, 2022
  • Titusville, FL

The people of KB Homes are like family. They are up front on what is going on with your home. They are respectfully and work very Harding to give you the best quality in your homes. I would pay other home with them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The experience was challenging but it was all worth it at the

  • Benjamin A.
  • Verified HomeBuyer
  • June 02, 2022
  • Haines City, FL

The experience was challenging but it was all worth it at the end

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

The sales department with Kelly

  • Teresa S.
  • Verified HomeBuyer
  • June 02, 2022
  • Riverside, CA

From the time I entered the office with Kelly she had my best interest in mind helping me choose the right forever home for my family

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - KB made the home buying process wonderful.

  • Sergio E.
  • Verified HomeBuyer
  • June 02, 2022
  • Riverside, CA

KB made the home buying process wonderful. The sales staff addressed any and all of our questions and concerns. We were able to meet with the actual construction crews and supervisors who explained the building process. The quality of the workmanship really showed in the finished home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Everyone from Marla, Evan, and Chad assisted us with this and

  • Sandra C.
  • Verified HomeBuyer
  • June 02, 2022
  • Las Vegas, NV

Everyone from Marla, Evan, and Chad assisted us with this and made it a pleasant experience. Thank you guys!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Personal touch!

  • James R.
  • Verified HomeBuyer
  • June 02, 2022
  • Las Vegas, NV

We are so excited to be in our dream home. We had such a great experience with the sales staff, the design studio, and the construction team. Everyone made our happiness a priority!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

I am glad that I choose to work with this company

  • Olga G.
  • Verified HomeBuyer
  • June 02, 2022
  • Novato, CA

From my first phone call to this company I feel very well come, I was walked through the whale process . I had a great experience working with good people. I recommend other people work with KB homes.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Start to Finish

  • Michael M.
  • Verified HomeBuyer
  • June 02, 2022
  • North Las Vegas, NV

Everything from the very beginning of looking at the model homes with the salesperson, to the loan application process with the loan officers, to the studio selections process of options for the home, and the communication with the superintendent during the entire home build was outstanding. The entire team from start to finish made you feel like family which made the process exceptional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall, the process was smooth and easy.

  • Jarad A.
  • Verified HomeBuyer
  • June 02, 2022
  • Las Vegas, NV

Overall, the process was smooth and easy.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5