KB Home Reviews

Throughout the process the sales team and the construction team worked together to make sure that I was updated on the progress of my new home build. EVERYONE showed care and concern about any questions I had and responded promptly. AND they don’t stop caring after they hand you the keys. After 30 days they come in and “freshen up”, addressing any issues that I may have come across as well as touch up areas that might have been bumped or scuffed during the move in process. I love my new home, the excellent quality of workmanship is obvious. The care that the entire KB Homes team has shown exceeds any customer service that I have experienced in the past. DEFINITELY plan on a new KB Home for your next move!! Thank you Dalice, Clay, Brett and Angela for everything you have done to make this a wonderful home buying experience! ... More

Great sales agent and builder to work with.

They were very informative, helpful and kept us updated throughout the whole process.

Renee and Michelle were extremely helpful, patient ,caring and knowledgeable during the whole purchase and escrow process. We very much appreciated them! Also, Erny and Steve were quick to respond to any questions/concerns, on time for appointments, and overall were friendly and easy to work with.

This company has made promises with very slow progress in delivery. I am experiencing water retention against the foundation of my home. The rain water last for days. I have been requesting a drain installation however months later after closing in April now June no French drain just leave with standing water.

Had a very great experience from looking at my home, the contact during the completion of construction to closing & the follow-up after I moved into my home.

Great experience and they helps us every step

Finance management was great, was able to get me the best or lowest percentage interest rate and all the rest of the crew was real friendly making it a easy process

Rose is fantastic from day one she was always attentive and informed us on what was going on, Timothy I call him the main man he is very informative and explained everything we need to know I love his calmness I will work with him any day. Ashley Is super wonderful she responds really quickly and gets the job done when you call her our text her you do get a response quickly they all do and yes I will tell my friends about KB Homes.

The experience during home construction was fine until towards the end. Felt rushed during final home inspection and was promised things would be addressed at scheduled check ins after moving in but never got followed up on. Reps would be incredibly slow to respond. KB home just wants you to buy and after closing the level of customer service takes a nose dive.

Perfect home for 4 peolple!

Overall an excellent experience in the purchasing process with Edrick and with Kyle on the logistics side. Thanks both very much for making this process an excellent and seemless experience.

Starting from the beginning of the process, everyone has been great, kept us up to date on each phase of the home buying and building process. we were allowed to come visit the site and building of our home as often as we wanted too. the home was built right and I thank all involved.

KB Home provided me with an ideal home buying experience from beginning to end. My sales representative Tanika provided consistent guidance from the beginning. My building manager Dusty kept me in the know throughout the duration of my build and my loan originator Mohammed kept me educated on the financial side of my transaction. I highly recommend anyone interested in purchasing a home to use them as a company for a quality build and to obtain the best bang for your buck!

Warranty man crazy. Spent 30 minutes in our house telling us what's not covered very rude. Cash to close a joke, I had to get another check at Navy Federal 2 hrs before appointment. KB team at Austin title. Blew it on HOA fees. Not all were listed. ie There were 2 transfer fees. I only knew of one. They should have known what the fees were. Had to find out the hard way on my own. Goodwin & Company is not easy to deal witrh.

I would not buy a KB home again.

Working with KB was a great experience. From the Finance department, theSales Person and Builders every thing was done very personalized but at the same time professionalism was maintained. I would recommend KB builders to anyone looking to buy/ build a home. Even the follow up by warranty department was excellent.

Very happy with my home

Adam and Ty went above and beyond!

We were provided unsatisfactory experience throughout the entire process, from initial purchase to final move-in. The quality of the workmanship and customer service were horrible! There is value of our new home because of the lot size and location I’m hesitant to trust the home itself has the value of what we paid due to lack of workmanship/customer service. Our experience with the builder’s team was that they severely lack communication and follow through as well as disregard homebuyers concerns. They never did what they promised and keep making excuses for it. They have never respond to us in a timely fashion. What I would like buyers to know most is that if they have to buy a home here they should use their own Lender and Realtor and ABSOLUTELY DO NOT attend the home orientation without their realtor or sign off on the “orientation” without ALL items in the home cleaned, scratches buffed out, drywall being in pristine condition as well as window and electrical being to your standards! ... More

Overall great experience. It was great to have so many options and be involved

My experience with KB has been great! 10/10 would recommend

sales is outstanding listening to what your needs are and explaining what kb has to offer they truly believe in satisfaction. price is very competitive well worth your buck. we truly enjoyed the staff at design studio with out them we would not have the dream hm,

Working with Hector was amazing from beginning to end. He checked in and gave us status every week and answered all our questions and made the home buying process and move in super easy

We are in love with our home! Thank you!