KB Home Reviews

Great community and they will get your house to your liking

Kb homes wad simply amazing! They offered the best and most transparent pricing of any lender that I was in contact with. Additionally, our closing happened on time and they were in touch the entire way leading up to it.

Very good customer service. Buying a home now is hard and the process went through smoothly.

Houses are built so fast that measurement is so off.

Staff is great and they go above and beyond to remedy any issues I had. Loved them all. My first home was a KB home in Walnut in 1972 and I see where you have cut back on some of the basics. Disappointed in my findings. Houses go up too fast. Flooring in kitchen and bathrooms are horrific. Will need to change them soon. After 30 years in Walnut KB home I never had to remove, these will have to be. Thanks or skimping on that area. Disappointing for sure.

I’m very impressed with the the quality of my home. There are some issues with the wood trim but that is being addressed. They have made my experience a pleasant one. Very responsive and accommodating. All issues are being taken care of in a timely manner. I highly recommend purchasing a home with KB!

A great experience with the salesperson and the finance agent!

Trustworthy builder that finished in a timely fashion.........

Walk in inspection and warranty representative were great.

As a first time homeowner I was really pleased with purchasing experience from beginning to end and frankly I didn’t experience some of the horror stories you often hear about. This company is well represented by a team of professionals (Christine S., Nancy C., and Jackie R.) who all go above and beyond to ensure customer satisfaction by making themselves available to address any and all questions and / or concerns. Again, I am thankful for a somewhat stress free experience, but again KBHS has a awesome team in place that if I would buy another property I would relish the opportunity to work with them again. ... More

Satisfied good experience and learning

We worked with John the sales rep for KB Homes. Our buying experience was smooth with just a few hick ups along the way. John always kept us informed . When we visited the KB Homes design center we had so much fun picking out the upgrades for our brand new house. Our house turned out beautiful. I would recommend KB Homes to anyone searching for a new home.

Over all good 'no problem at all ,everybody is very helpful . My experience with kb home is excellent. Thanks

Definitely would recommend KB. The house was completed on time. Everyone was pleasant to work with.

Shawn, Jake, and Daine have great communication and their customer service skills are great.

Understanding of individual needs

My experience went better than expected! Other than material shortages and constant push back dates on closing, it was out of their control! Overall I’m very satisfied with my house!

Buying a home is stressful, but is a great experience, I recommend KB HOME to everybody who is a first buyer they are excellent from de beginning of the process until your closing date.

Good price and house, the only thing is final finish work not very well but make it up as good post service.

Our exceptional experience in buying with KB started with our KB sales agent Sarah. She was very accommodating and handled our questions professionally and even like a friend. She was always available to address our concerns. We were sad that we didn’t get to close our home with her since she was there from the beginning, but Sue was also very nice. Jennifer and Lorri spent so much time with us, helping us determine what options we wanted for our home. They provided great insight, and were very patient as we were indecisive at times. Brian, our superintendent was amazing, .accommodating us as plans changed, and making sure our walk through went smoothly with the inspector for KB at closing. He was always available to address our questions and concerns. He made sure things were completed to our pleasing. He made sure the punch list items were addressed to completion and whatever he could control was addressed. He was honest and always in a good mood. He made sure we were comfortable with everything in the home and fixed all things that needed fixing in a timely manner. He made sure his staff fixes everything perfectly not just a patch job. Overall, we had a great buying expertise from start to end. KB really did impress us with their hospitality and warm nature. I would definitely recommend others to buy with KB. ... More

Throughout this process, we were always kept updated. I appreciated the constant communication.

Fast responding team and help the home owner with any issues

The Construction Supervisor, Chris, was exceptional. During the build, he conducted multiple FaceTimes with us as well as emails and texts. He was extremely responsive to all questions, etc. Once we moved in, he was with us “every step of the way” to ensure a smooth and happy move-in.

Good experience with KB Home. From the sales staff, project management team and customer service. All work in unison in answering our questions, comments and overall expectation.

Overall it was good experience. I only take star out because of maintenance of yard. It would have been much better along with inside if contracted builder has taken care of debris in the yard. Else it was pleasure working with Larry & Olga. Contractor is completely different discussion :) .