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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8879 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8879 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great Overall Buying Experience

  • Asma W.
  • Verified HomeBuyer
  • January 04, 2022
  • San Antonio, TX

The house was built very quickly and all issues that we had with it was fixed promptly after we moved in. I would recommend KB homes to whoever is trying to build a new home. Their neighborhoods always have the best exterior designs. Don’t believe me? Go to the closest one near you and take a look. You may end up wanting to look inside as well.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Customer service was awesome

  • Israel S.
  • Verified HomeBuyer
  • January 04, 2022
  • San Jacinto, CA

My experience with KB Home was great from customer service all the way to the product it self

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very happy with our finished product.

  • Kate D.
  • Verified HomeBuyer
  • January 04, 2022
  • Davenport, FL

Very happy with our finished product.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - House is beautiful, was delivered close enough to on-time.

  • Victor B.
  • Verified HomeBuyer
  • January 02, 2022
  • Redlands, CA

House is beautiful, was delivered close enough to on-time. KB Homes Finance department/lending department is the best! Big shoutout to them. Also Handel and Jesse their customer service folks are wonderful. Very happy with my new KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Easy process to start our new Home with excelente support!

  • Victor C.
  • Verified HomeBuyer
  • December 29, 2021
  • Saint Cloud, FL

Easy process to start our new Home with excelente support!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - LaVon follow up texts were very helpful and allowed me to concentrate

  • Sammaneh A.
  • Verified HomeBuyer
  • December 29, 2021
  • San Jacinto, CA

LaVon follow up texts were very helpful and allowed me to concentrate on moving. She had my back! :)

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great home buying experience!

  • Phil C.
  • Verified HomeBuyer
  • December 29, 2021
  • Upland, CA

Great home buying experience! I was kept informed every step of the way during the construction process. Noticed a few items, mostly cosmetic, at the walk-thru that needed to be fixed and KB quickly took care of them to my satisfaction.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The employees that we have contact are very kindness.

  • Renato F.
  • Verified HomeBuyer
  • December 25, 2021
  • Sanford, FL

The employees that we have contact are very kindness.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Kb homes are beautiful, very affordable, and modernize.

  • Chinedu O.
  • Verified HomeBuyer
  • December 22, 2021
  • San Antonio, TX

Kb homes are beautiful, very affordable, and modernize. We are happy that we bought a home with Kb and we are enjoying our new home built from scratch.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - The team at KB Homes including my salesman, Frederick Plummer,

  • Anonymous
  • Verified HomeBuyer
  • December 22, 2021
  • Porter, TX

The team at KB Homes including my salesman, Frederick Plummer, to the building supervisor, Mike Siegel, were interested in my concerns and quickly responded and answered my questions.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sales and services are heart earning!

  • Chi-Ching C.
  • Verified HomeBuyer
  • December 21, 2021
  • Upland, CA

Constructions are precisionally done. Internal and external are professionally done. Need to pay attention to the precise fits of the covers to the utility box and air filter grill frames (not twist fits). I will give KB 9.9 out of 10.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Rhonda

  • John R.
  • Verified HomeBuyer
  • December 21, 2021
  • Menifee, CA

Updates and follow through.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

KB Home - Overall it was a good experience ce!

  • Fidel L.
  • Verified HomeBuyer
  • December 21, 2021
  • Bradenton, FL

Overall it was a good experience ce!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - water quality.

  • Moussavou M.
  • Verified HomeBuyer
  • December 16, 2021
  • Manor, TX

water quality. water pipes, AC.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great Customer Service, Quality homes built

  • Juan P.
  • Verified HomeBuyer
  • December 15, 2021
  • Elgin, TX

Building with KB was a greatly enjoyable experience. Everyone was super friendly and helpful when it came to any questions I had. Through all the out of their control delays due to supply chain I was informed and kept up to date on everything.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sales team is awesome!

  • Morgan R.
  • Verified HomeBuyer
  • December 15, 2021
  • Bulverde, TX

The sales team is amazing! We worked Bailey and she was so attentive to our needs. Because of her I would buy another KB home. Our house is beautiful and we are happy with it. Scheduling for fixes during our 30-day warranty check in has been a struggle and there needs to be some improvement there. All-in-all we have been happy.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Response to handle warranty issues

  • Thea B.
  • Verified HomeBuyer
  • December 14, 2021
  • Palm Coast, FL

Timely build, overall nice community in a great location for the price.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Love our new home.

  • Rodney M.
  • Verified HomeBuyer
  • December 14, 2021
  • Fresno, CA

Love our new home. It’s beautiful. Wish we could’ve had better landscaping considering how much we spend. No printer system in the back. I understand people chose not to have grass in the back, but apply a credit if they opt out. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great service and quality houses!

  • Parker R.
  • Verified HomeBuyer
  • December 14, 2021
  • Manor, TX

Great service and quality houses!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Easy process, sales associate and superintendent very helpful

  • Ricky R.
  • Verified HomeBuyer
  • December 09, 2021
  • Las Vegas, NV

Easy process, sales associate and superintendent very helpful

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Now that we are in the house we can see stuff that is not done

  • Andrew B.
  • Verified HomeBuyer
  • December 07, 2021
  • Bradenton, FL

Now that we are in the house we can see stuff that is not done right. We are going thru the warranty to fix our house

KB Home responded:
Hi Andrew, thank you for your feedback. I'm sorry for any frustration. I trust that our local customer service team will get those items taken care of for you, but I will share your comments with our KB Home Tampa customer service management, as well. Please feel free to reach out to our Customer Relations team at CustomerRelations@kbhome.com, if you have any questions or if we can assist you with anything. Have a great day - Sheila.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Very satisfied and good quality homes

  • Navaneethan B.
  • Verified HomeBuyer
  • December 07, 2021
  • San Antonio, TX

Very satisfied and good quality homes

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - It was a wonderful experience working with KB Home.

  • Faisal M.
  • Verified HomeBuyer
  • December 06, 2021
  • Rosenberg, TX

It was a wonderful experience working with KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Amazing smooth process , always answered questions right away

  • Catia H.
  • Verified HomeBuyer
  • December 02, 2021
  • Las Vegas, NV

Amazing smooth process , always answered questions right away and very quick to fix any issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Jodi , Ramon and Steve

  • Tracy W.
  • Verified HomeBuyer
  • December 02, 2021
  • Menifee, CA

I would like to say first and foremost Jodie was absolutely the best and I wouldn’t have wanted to work with anyone else. Ramon made sure to get our home done and was very helpful through the whole process. Steve thank for always there to support. Tammy for putting up with me and understanding and I hope I’m made you laugh a lot lol . It’s April Washington actually writing this

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5