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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10680 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10680 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great experience--first time buying a brand new home

  • Cathy H.
  • Verified HomeBuyer
  • February 07, 2019
  • Tucson, AZ

This was the first (and probably the only time) I have had the opportunity to purchase a brand new home. My sales person was very knowledgeable and responsive. She was able to quickly get the answer to all my questions. There were a couple of small glitches I found, but they were addressed and taken care of right away. I especially appreciated the weekly status update. I was able to go over to my home site to verify that things were the way I wanted during each phase of construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I love this place nice and clean.

  • Antonio P.
  • Verified HomeBuyer
  • February 07, 2019
  • Moreno Valley, CA

Whole staff are nice and helpful when I need something to fixed the ladies always was there to help Me.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Building a Great Home!

  • Fabiola C.
  • Verified HomeBuyer
  • February 06, 2019
  • Winter Garden, FL

The process of building with KB Home was so much easier than I thought it would be. There are not enough words to Express how thankful we are to the entire WOW .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home buyers feed back!!!

  • Clarence H.
  • Verified HomeBuyer
  • February 06, 2019
  • Las Vegas, NV

The "KB" staff is really awe some before, during and even after the home purchase. They keep every promise and go out of their way to enlighten and keep their customers happy in every step of the whole home buying process. Keep up the great work!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding customer service and beautiful homes

  • Akshay S.
  • Verified HomeBuyer
  • February 06, 2019
  • Milpitas, CA

KB homes has an Excellent set of team members,we were very well helped at every stage of the buying a house followed by an amazing customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Experience

  • Jason B.
  • Verified HomeBuyer
  • February 06, 2019
  • Elk Grove, CA

We first moved in right after Xmas and before the new year. There were some slight issues but all were fixed promptly and professionally. My wife and I could not be an happier with our house and our experience with KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home Review

  • Daniel Z.
  • Verified HomeBuyer
  • February 06, 2019
  • San Antonio, TX

Home buying experience was pretty painless. If issues come up, write them down and KB takes care of it

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home for great prices

  • Ruben S.
  • Verified HomeBuyer
  • February 06, 2019
  • San Antonio, TX

Just buy with kB and they take care of the rest

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Mary S.
  • Verified HomeBuyer
  • February 06, 2019
  • Manor, TX

Love my home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Delivered as promissed throughout the build process.

  • Christopher S.
  • Verified HomeBuyer
  • February 02, 2019
  • Las Vegas, NV

I was kept informed of the progress through texts and meetings and they encouraged site visits to track process. In the end all of the choices I made were implemented as promised. Some advice for those thinking about a new build. Demand information in advance on the choices you will be making in the design studio. You only have a short time and you are stuck with the decisions you make.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A great experience

  • Chaoyang Z.
  • Verified HomeBuyer
  • January 31, 2019
  • San Diego, CA

Work closely with design and pay attention

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A pleasant home buying experience! We had few problems and KB employees (Brian, Angie and Rena were so helpful).

  • Joseph S.
  • Verified HomeBuyer
  • January 30, 2019
  • St Johns, FL

Great attention to features we wanted in our new home. Two visits to design center to chose and finalize selections. Would buy KB again. They build a good house for the money.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nicely built house with above average materials

  • Neil S.
  • Verified HomeBuyer
  • January 30, 2019
  • Georgetown, TX

Our sales representative (Kevin) was phenomenal. He kept us informed through the whole building process . Moving from another state , it was helpful to receive picuand updates. The design studio was a helpful experience and everyone there was friendly and helpful. I didn’t understand why two visits were necessary but after the first visit it was clear that a second visit would be as important. During the building process our project manager as well as our sales representative contacted us weekly to inform us of the progress. The communication was exceptional.. it was a relief to us to receive ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Experience

  • Michael C.
  • Verified HomeBuyer
  • January 29, 2019
  • Menifee, CA

The best home buying experience ever. I would recommend KB Homes to anyone. Love them!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great customer service from the sales office, construction crew

  • Jose G.
  • Verified HomeBuyer
  • January 28, 2019
  • Lancaster, CA

Great customer service from the sales office, construction crew and the KB Loans staff.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home Review

  • Paul R.
  • Verified HomeBuyer
  • January 26, 2019
  • Aubrey, TX

Delay in completion only because of historical rain in September 2018

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent home purchase experience!!!

  • Karen L.
  • Verified HomeBuyer
  • January 25, 2019
  • Manteca, CA

I am incredibly amazed at how quickly and painless it was to purchase my new KB Home. Buying our home was much easier than buying a new car!! From Maricela in the sales office to Rudy the home contractor the purchase of our new home was flawless! Both gave me top professional personal service, answering every question with expertise, patience and kindness. I would definitely recommend KB Homes to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very great customer service

  • Katheryne C.
  • Verified HomeBuyer
  • January 25, 2019
  • Riverside, CA

I really enjoyed the process of buying my home with KB , also they have been very helpful even after the purchase anything we need they are there for us !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Buying Experience and Occupancy at KB Home

  • Edgar P.
  • Verified HomeBuyer
  • January 25, 2019
  • Escondido, CA

It would be nice if the entire house has been fully cleaned during close-out walk. All appliances O&M manuals should be compiled in a binder for ease of reference and making sure every components are covered. It would be hard if it is given in a USB format and will later on find out that it is not complete.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The perfect home experience

  • Wendey W.
  • Verified HomeBuyer
  • January 25, 2019
  • Elk Grove, CA

Was an awesome experience working with KB homes staff from start to finish.Very professional and responsive and they treated me with dignity and respect. The were prompt with updates and they delivered on all promises. I am extremely happy with KB homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Michael R.
  • Verified HomeBuyer
  • January 25, 2019
  • North Las Vegas, NV

Everything is perfect very happy highly recommended

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB Home made my home buying experience a pleasant one!

  • Meagan W.
  • Verified HomeBuyer
  • January 25, 2019
  • North Las Vegas, NV

KB Home made my home buying experience a pleasant one! I would definitely recommend their services!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New House

  • Beatrice W.
  • Verified HomeBuyer
  • January 25, 2019
  • San Jacinto, CA

Great plans to choose from

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good quality homes

  • Carmelo C.
  • Verified HomeBuyer
  • January 24, 2019
  • Mascotte, FL

Good quality homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Christopher B.
  • Verified HomeBuyer
  • January 24, 2019
  • Longmont, CO

We love our home. Well built. Good responsiveness.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5