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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11555 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11555 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - Overall this was a very easy experience.

  • Kimberly D.
  • Verified HomeBuyer
  • March 15, 2022
  • Riverside, CA

Overall this was a very easy experience.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

KB Home - Sale department are good and helpful.

  • See L.
  • Verified HomeBuyer
  • March 15, 2022
  • Fresno, CA

Sale department are good and helpful. Customer service not good at all.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 1

They provided answers in a timely manner to my concerns.

  • Andrew S.
  • Verified HomeBuyer
  • March 15, 2022
  • Erie, CO

KB Home was very personable and went out of their way to help me through the process of buying my new home. Even before my closing, they helped me coordinate needed deliveries and made sure things were safe and secure.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

The superintendent was awesome

  • Stephen S.
  • Verified HomeBuyer
  • March 15, 2022
  • La Marque, TX

It was great and nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The structure

  • Jose L.
  • Verified HomeBuyer
  • March 15, 2022
  • Menifee, CA

A lot of upgrades or new state of the art features came with the home that I had no clue but made the process so much cooler. Enjoy every bit of this home, my home. The builder Gregory was amazing to work with, top of the line professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Some difficulties in the closing date, because change the price

  • Demetrios T.
  • Verified HomeBuyer
  • March 15, 2022
  • Davenport, FL

Some difficulties in the closing date, because change the price to pay off down, ok

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Slow to fix issues after buying the house.

  • Justin D.
  • Verified HomeBuyer
  • March 15, 2022
  • New Braunfels, TX

Slow to fix issues after buying the house.

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 2

Pay close attention to the model and the house you want, with this company.

  • Jean D.
  • Verified HomeBuyer
  • March 14, 2022
  • Jacksonville, FL

I want buyers to be very careful when you buying houses with this company, what you see in the models is not what your actually gonna to get if your not paying close attention. So, please pay attention to what house your getting and ask questions!!

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

KB Home - Overall - positive experience

  • Yelena K.
  • Verified HomeBuyer
  • March 11, 2022
  • Porter, TX

Overall - positive experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Second time home buyer

  • June C.
  • Verified HomeBuyer
  • March 11, 2022
  • Riverside, CA

Some bumps in the road but we are overall happy with our purchase. Had a small list of things that needed to be addressed when moving in but everyone has been helpful to fix things in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The help I received from the sales team Brandon and Ed

  • Shanda S.
  • Verified HomeBuyer
  • March 11, 2022
  • Houston, TX

Yes,it was a great experience!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Great people

  • Lane W.
  • Verified HomeBuyer
  • March 10, 2022
  • Georgetown, TX

Genuine and responsive team members

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Well worth the wait.

  • Thomas F.
  • Verified HomeBuyer
  • March 09, 2022
  • Upland, CA

The Covid Pandemic caused construction delays and it became frustrating to wait but the final product and service provided by KB was very professional and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Satisfied customer and excellent Service

  • Greg L.
  • Verified HomeBuyer
  • March 09, 2022
  • Las Vegas, NV

Satisfied customer and excellent Service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

EASY

  • Philip D.
  • Verified HomeBuyer
  • March 09, 2022
  • Upland, CA

VERY NICE TO WORK WITH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Happy with Debbie but that is all really

  • Anonymous
  • Verified HomeBuyer
  • March 09, 2022
  • Galt, CA

Debbie was a great part of the process but that is really all. Rest of the process really frustrating.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Easy and smooth process

  • Christian M.
  • Verified HomeBuyer
  • March 09, 2022
  • Menifee, CA

I had a great experience overall from our sales representative, loan officer, customer service and even construction. I would definitely buy another home with KB in the future.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Survey

  • Steve H.
  • Verified HomeBuyer
  • March 08, 2022
  • Iowa Colony, TX

I'm Happy with my kb Home

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Great Client Care and A Beautiful Hom

  • Kelly R.
  • Verified HomeBuyer
  • March 08, 2022
  • Las Vegas, NV

Marla was fantastic throughout the entire process, we bought a beautiful home at a GREAT price in this crazy market. We are so happy with our KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible appliances

  • Leon H.
  • Verified HomeBuyer
  • March 08, 2022
  • San Antonio, TX

Stove appliances are horrible do not suggest

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 1

Would Recommend!

  • Anonymous
  • Verified HomeBuyer
  • March 08, 2022
  • Del Valle, TX

The experience was so awesome from beginning to end. I was really nervous about purchasing my first home but every one from sales to design to construction and lending was so helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - All of the windows are poorly mounted and can't open them without

  • Dennis P.
  • Verified HomeBuyer
  • March 05, 2022
  • Houston, TX

All of the windows are poorly mounted and can't open them without them falling off,stairs are wobbly and roughly finished outlets don't work

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 5

Katrina and Becky

  • Jennifer R.
  • Verified HomeBuyer
  • March 04, 2022
  • Santa Clarita, CA

It was such an amazing experience and a blessing to have Katrina and the team there . Everyone made the experience an unforgettable one and I will forever be greatful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home building made easy to understand

  • Kay R.
  • Verified HomeBuyer
  • March 03, 2022
  • North Las Vegas, NV

From the moment you walk into the sales office everything is explained on the process. You are kept up to date on all steps of the construction along the way. Jesse the construction manager is available for questions, he has real concern on you questions and will put you at ease.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I wouldn't recommend anyone to buy a KB Home

  • Phillip J.
  • Verified HomeBuyer
  • March 03, 2022
  • Rosenberg, TX

I wouldn't recommend anyone to buy a KB Home

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1