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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11665 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11665 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Beautiful home

  • Manuel C.
  • Verified HomeBuyer
  • March 30, 2022
  • Las Vegas, NV

Good price and nice house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Long time we waiting for this house and the price increase to

  • Luis M.
  • Verified HomeBuyer
  • March 30, 2022
  • Katy, TX

Long time we waiting for this house and the price increase to much from the waiting time

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Stellar KB Lending Team

  • Anonymous
  • Verified HomeBuyer
  • March 29, 2022
  • Kyle, TX

Lending team did a great job

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Nice staffs

  • Alex C.
  • Verified HomeBuyer
  • March 29, 2022
  • Henderson, NV

Everybody’s nice in their office . Sandy, Sean, Mark and Jerwin, helpful n knowledgeable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good People who care about their job and helping others.

  • Anonymous
  • Verified HomeBuyer
  • March 29, 2022
  • Houston, TX

Good People who care about their job and helping others. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Things were fine when we moved in.

  • Harrison C.
  • Verified HomeBuyer
  • March 29, 2022
  • San Jose, CA

Things were fine when we moved in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Service

  • Patrice B.
  • Verified HomeBuyer
  • March 29, 2022
  • Sacramento, CA

KB has excellent customer service

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Started Well, but Delivery of home was poor

  • Anonymous
  • Verified HomeBuyer
  • March 29, 2022
  • Sanford, FL

There are lot of exceptions and issues after our closing. Chris - our warranty manager was extremely helpful in trying to sort out the issues, but still the delay in exception lists are unacceptable. Also, the quality of the materials are not up to the mark.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Quality and acre

  • Lini Z.
  • Verified HomeBuyer
  • March 29, 2022
  • Ontario, CA

Our experience was good. We care a lot about responsiveness and getting the help we need when we need.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just the way the employees explain everything

  • Arisbeth A.
  • Verified HomeBuyer
  • March 29, 2022
  • Las Vegas, NV

Everything was quick and nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The KB team makes the home buying experience very comfortable,

  • Anonymous
  • Verified HomeBuyer
  • March 29, 2022
  • Santa Clarita, CA

The KB team makes the home buying experience very comfortable, especially as a first time home buyer. We had a lot of anxiety going into the buying process, especially in today's market. The KB team provided us with the information for all our questions. They were great partners to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent New Construction Homes, Elegant Finish

  • Mayank S.
  • Verified HomeBuyer
  • March 29, 2022
  • Madera, CA

Quality built beautiful home, Great Customer Warranty Claims and Faster Resolution and full closure to the functional problems

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Wonderful experience!

  • Kalie T.
  • Verified HomeBuyer
  • March 29, 2022
  • Aurora, CO

Wonderful experience! Highly recommend KB to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very good builder.

  • Dong D.
  • Verified HomeBuyer
  • March 29, 2022
  • Parker, CO

Very good builder. Easy to work with.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Decent mid level quality homes

  • Megan T.
  • Verified HomeBuyer
  • March 29, 2022
  • Fresno, CA

As far as the sales team goes, everyone is great. However, when it comes down to the wire and we look at the quality of home you are getting, I definitely feel that I was shorted. I have had multiple issues since purchasing the home and most of them are from poor workmanship and/or carelessness of the building team. I have had some of the issues handled however, it has been about 2 months since I moved in and I am still waiting for some resolution. I ended up hiring my own electrician to fix the wiring but there are many issues left untouched. I might be the one in a million bad egg home but, ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Price

  • Nishanth K.
  • Verified HomeBuyer
  • March 29, 2022
  • Georgetown, TX

Good customer service and price

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Overall experience

  • Jorge B.
  • Verified HomeBuyer
  • March 27, 2022
  • Katy, TX

Would recommend this builder to anyone .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Customer Seevice!!!

  • Martha R.
  • Verified HomeBuyer
  • March 25, 2022
  • Citrus Heights, CA

KB rocks! They help you in every way and they follow up in a timely matter. I’m a Happy customer and a very Happy KB homeowner!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Recent home purchase.

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2022
  • Titusville, FL

Friendly staff that is there for you when you need them. They were patient and explained everything. The only issue was with setting the closing date due to VA loan.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Our family loves our KB home!

  • Alexandro C.
  • Verified HomeBuyer
  • March 25, 2022
  • Boerne, TX

Our family loves KB from Paul in Sales & Gloria in loans, but especially Darrin our Const. person who is still very responsive & this was even after closing. He made sure our home turned out beautiful even with the supply chain issues from the pandemic. We could not have done this without KB, but especially Darrin. Our family loves our KB home because Darrin made the process less overwhelming & so much more enjoyable because of his great knowledge & he treats you like family. Darrin is definitely a keeper & a great asset to the KB team & the community-the Canavati fam.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Start to finish great experience

  • Leslie F.
  • Verified HomeBuyer
  • March 25, 2022
  • Georgetown, TX

Great experience start to finish. Great team. Love living here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The price and the model home.

  • Arelis M.
  • Verified HomeBuyer
  • March 24, 2022
  • Davenport, FL

KB homes are beautiful inside out! The team was amazing and I would recommend anyone to buy from KB!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very trust worthy company great team members .

  • Jessie S.
  • Verified HomeBuyer
  • March 24, 2022
  • Santa Clarita, CA

Very trust worthy company great team members . made my process very smooth and nice will definitely recommend to my family and friends

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Builder and vendor always open to help

  • Ricardo C.
  • Verified HomeBuyer
  • March 24, 2022
  • Universal City, TX

We had a great experience . Builder’s team always tried to help us with all the things that we needed, despite pandemic they always were and are open to help. We really appreciate their effort.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My experience was not good but yours could be different.

  • Norda D.
  • Verified HomeBuyer
  • March 24, 2022
  • Davenport, FL

My experience was not good but yours could be different.

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 4