KB Home Reviews

DO NOT BUY a KB HOME!!!!!!

Every person involved in the process from actual signing of the contract to detailed follow ups and updates during the construction process is great. Then the follow ups are done in a very timely manner.:,

That their very acknowledge about their craft

In my experience, KB Home staff made the whole experience pleasant and rewarding. I feel they cared just as much after the closing on the property as before, quickly taking care of items that needed some attention.

weekly updates while house was getting built was helpful. even with the current unpredicatability of the supply, they still managed to set reasonable and accurate timelines

First time KB Home buyer and it was an awesome buying experience, from the sales representative, application processing and they even respond attentively to get an after-the-sale to do jobs done. Well done

Everyone was great to work with and extremely helpful

Not the best not the worst. As long as you don’t expect the truth about the timing of your home from anyone including VPs you should be fine. Process was seamless until final walkthrough when nothing was done right. Spent next 3 months with people in and out of the home because of their incompetence to get it right the first time. Just hoping the foundation is good

I loved the prompt response from the KB team

The delay on handling things around the house after closing has been a very frustrating experience. This is my first home and I was not expecting so many issues because it's a new build. I closed 2/17/22 and still waiting for things to be taken care of. Now I have a ceiling leak on top of that.

Besides what I just indicated the construction part of the experience I would hope K B has a more hands on approach rather let things come to a stop before someone did something to fix the problems. Its called Management oversight.

More options paint an bathroom option

I was promised several incentives that were not put in contract, then told it's not in contract so too bad. Also construction was supposed to finish projects that were promised, as well as coached me what to say at closing. I did what he said but he didn't hold up to his end of the agreement. Floors are unfinished and walls unfixed. Caulking was unfinished and paint also.

The workmanship is one of the major keys that makes the house not worth the price. Everything was so thrown together and now we have to deal with asking them to fix several things that appear to be KNOWN issues but overlooked just to go ahead and secure the sale.

the experiences are excellent and recommended.

Very friendly and helpful staff. Kept me up to date every step of the way

I have reached out on multiple times to the superintendent, Luke, with no response.

They met my needs with them and there willingness to correct any issues I had

Great experience. They were very involved and wanted us to be happy.

Bobby the construction manager was so great. He made us love the house and was very helpful. i will give him 100%

it was a wonderful experience

Dedicated to making you happy.

The Sales and Home Decor Depts were great. However, the Project Manager for the build failed to do a thorough quality check as some things were left undone or not done right. A bathroom is missing a screen, cabinetry was not sealed properly nor the counter top slab. Additionally, a vent started to fall from the ceiling we’re it was revealed that the hole was cut improperly and had to be replastered. I’m still waiting on my screen and counter top to be repaired.

I appreciated how all your processes were in place and Everyome was passionate

Lots of broken promises yet to hear from anyone