KB Home Reviews

Very bad construction. Construction manager is very bad

Home had some issues when we closed but they took care of me fast and fix everything. I am very satisfied with my house and would definitely recommend KB to the people I know.

Over all good but a few delays during the build due to back orders .

Was told things were fixed after move in but they were not

From start to finish, it was an overall very smooth process. Everyone is always very kind and helpful. With every aspect on the home buying experience.

The home buying process in the beginning was straight forward. There were some delays during the build phase and communication could have been better. We have been in the house for 3 months and we’re finding signs of port craftsmanship. Trying to get things fixed can be frustrating.

It was our dream to have a home and at the beginning our experience was pleasant. However, we can’t believe it’s just COVID that has made our experience decline so drastically. If we would have waited to have our home just right we would still be living out of motels and friends homes. We have reached out to warranty multiple times and have had no response. Great reviews are wanted but not warranted.

After 2 months I'm still waiting for fake stuff

Great builder. Very responsive when issues come up.

The entire staff at KB have been great! LeMonte, Shannon, and Cody are awesome!

Everybody was really good at keeping things on track. I will proudly recommend kb homes to my own friends and family

KB Homes was a great! They made the home building process less daunting for my Wife and I who are new home owners. Our home is beautiful!

KB Homes in Madera is a nice community but I have been in my home almost 2 months and i still have several issues with my home. Workmanship is not the greatest and communication is also lacking. KB is determined to correct all the issues however it is liking pulling teeth trying to get the repairs scheduled.

Wonderfull experience with KB home.

Was able to build a home I would live in for generations.

Super smooth in a time thats super unsure and bumpy! The best team, and perfect communication at all times

Great Home building Quality of both exterior and interior structures and appliances of the home and Outstanding Loan Processing and Customer Service Representative Team. Overall full score 100% from the initial deposit of securing the lot to the weekly updates of new home building come along, Financing, Lending, Loan Processing, Closing, Funding, Recording and final outgoing customer service to take care of all small minor issues to get a full closure as part of the New Home Warranty Specifications Deliverables.

Generally a positive experience. They will try to get you to bundle your mortgage and insurance with their in-house products/services but you can go with your own. Extremely hard to get any customized features on newer technologies, such as internet and solar systems. Such as structured wiring (ethernet, cable, etc) cabinet HAD to be in the master bedroom closet, and no option to go with larger solar system. However, ironically, super easy to customize "old tech" such as paint, fixtures and appliances. I got a good value for a good home, but I think if there's ever a next time, I'd go with a home builder who's much smaller and hence, responsive to what I am wanting in my home. ... More

First time home buyer here and we were duped. Had multiple construction issues (wrong windows, plumbing issues, foundation not level, flooring issues, doorknobs falling off, cracked windows, windows off track) all in the first week of moving in. Customer service rep told us we were being unreasonable and then superintendent took over customer service and supervising construction. Horrible idea. You have to email and call and chase to get anyone to acknowledge your issues. Then you have to allow the same people who messed it up the first time to come back and mess it up again. Will never buy KB home again. Do your research because I wish I would have. ... More

The experience with KB has been interesting. The amount of time it took to build was 11.5 months (estimated 6-9 months). The quality of some of the material was below par. Repairs have taken months to complete and I'm still dealing with repairs 2 months after closing. Overall experience was ok, but could have been better with customer service. Studio team was Excellent and took their time so I was happy.

Lots of scratches and had patched on most cabinets. Tile floor has a lot of inconsistency of grout and chips on tiles ( poor workmanship). Customer services after close is great.

Great experience. The design studio options were great. The sales team was nice. They followed up each week with updates.

That once you sign the design contract, there is no going back. Even if you want to change something the very next day. So leave some time between the two design appointments so that you can decide whether you want to change your mind or not.

The contractor was very truthful and realistic through the whole process.

This could've just been the whole housing market in 2021. Four months after signing, our home was still a dirt pile. But weeks later, foundation was poured, the structure went up fast & filled in soon after. The default paint may scrape off easily in places, but everything else has held up well. Maintenance staff has been helpful around the house too.