KB Home Reviews

My experience was great I would definitely recommend a KB homes awesome updates and communicate from sales person, loan officer to supervisors and on-site staff

From beginning to end the experience was awesome. Everyone was responsive and timely. The process was long but easy. I would definitely recommend kb.

From start to finish everything went smooth. Any concerns were addressed quickly.

The team was there with me through the process. They too extra time to make sure I understood what I was getting and the process behind it. Great team and happy homeowner.

Our experience with KB has been excellent, the salesperson Nancy was attentive with our real estate agent when she needed to be, KB was very accomodating to us once we were in contract as far as access to the home. Melissa the Project Manager has been very communicative & attentive with addressing issues prior to and after the closing. I recommend this builder everyday.

Kb Home’s employees have great customer service

My sales associate Wendy was such a sweetheart. I genuinely felt like she had my best interest at heart. She went over and beyond for me and my family. She was answering my questions even on her days off. She went the extra mile to get me into the home with the bigger lot at a lower price point. When I had any issues she made me feel heard and validated. There was transparency throughout the process of buying our new home. Every word promised was kept from the builder to the lender. As with any home buying experience, it can be very stressful and the KB team was extremely patient and understanding. I had some initial issues with the first lender representative they paired me with. They quickly assigned me another agent that was able to thoroughly answer my questions and address all my concerns. Juan was exceptional. I am an over thinker and I’m sure I drove him insane, but he remained respectful and professional explaining in detail certain loan details that I did not understand. The craftsmendship is the best I’ve seen. I shopped around and looked at other builders final home builds, and KBs quality surpassed all others. KBs customer service after purchase is amazing as well. I’ve had no issues reporting small issues and getting the issues resolved within a day or two. They are prompt and the reps they send out are friendly and professional. As with any builder, they have a lot of homes to get through so There’s always room for improvement with the quality of work being done on the homes. The finishing on the brand new tubs they installed were cracked in multiple places. The finish appeared scratched and scuffed. They have someone coming out to refinish the tub, but it’s still a place for initial improvement. The carpet was lifting and nails or staples were poking our feet when we moved in. Again, KB remediated the issue quickly, but the over all quality of the carpet/vinyl flooring install wasn’t the greatest. I had to scrape paint off the vinyl flooring and the base boards were poor quality. They had tons of dents and bumps. But I’m sure the average person wouldn’t have noticed. Overall I was very pleased and happy with what KB offered and continues to offer our family with our new home. I would recommend to family and friends. ... More

Smooth and easy process. KB had a step by step plan and provided updates along the way, The build was completed sooner than I expected and could not be more happier.

We had a great experience from start to finish. KBHome made the purchase process very easy. Jana, our salesperson, updates us weekly on the progress even though we live 10 minutes from the property and regularly popped by. Even after closing, they reached out numerous times to make sure everything works at the house and there are no concerns or items that need attention. I would highly recommend KBHome. Thank you!

We had a great build and purchase experience with KB homes, The home was ready before the original deadline by months and we were very happy with the home, The only issue we have had is the lawns and the sprinkler system problems and that is a landscaping company that KB hired and they r in the process of fixing those issues, Scott was an amazing salesperson and Brandon has been an outstanding construction manager

My husband and I were looking for a new home for our family and once we saw the community we were really excited to become a part of it. With all of the open spaces and friendliness of the homeowners and staff and the fact that it is gated and within an area that is really up and coming. We are so happy to be here. Love being able to drive out and see mountains and have better weather and just be a part of a growing community here at Liberty

Buying a home from KB was a developmental milestone that I found rewarding.

Lot of surveys but really nice people that will keep you informed and taken care of.

KB homes builds a great home no issues. The only complaint is that I would like paint to touch up the walls. I love our dream home. I'm so happy that we went through KB homes.

Everyone was very communicative. We were treated very well. The house is very beautiful. Although I wish they took care of some of the wood work a little better (baseboards and doors). Some came chipped or damaged. But the maintenance team is good too. Great experience

We are so excited that we went with KB homes. The communication was prompt with week to week updates, home was ready prior to estimated date, and staff was very friendly. We are confident with their hard work that brings peace of mind with their warranty program. The realtor for KB made this whole housing process easy, and the locked in APR rate was a huge plus with us not having to wait on purchasing a new home depending on the current market and interests rates. We are very pleased with the whole process and would recommend KB to everyone.

Greg, Gabbi, Drew and Tom are awesome in the whole experience- before we built, during construction and after we moved in. Definitely is more upgraded and higher end than the typical ”builder grade”.

KB helped us a lot to go through the process and they’re very approachable and easy to talk to. They make everything simpe and made everything smooth. Thank you!

We bought a nice home in a nice neighbor hood at a fair price with a great interest rate for the time we bought it.

Great experience specially the builder Cole Jacaman very truthworthy person always available to provide information needed and assist.

I enjoyed each step of the way in our home buying process! We started working with Mark in the sales department and he showed excellent customer service, took time to explain each process of home buying and very detailed orientated in what we were buying. Afterwards, we worked a lot with Brian from Finance, he was very knowledgeable about the finance side and helped us along the way to finance our mortgage. His customer service was also excellent. Then, we met Dave and Barry. They are the top notch at what they do. They went above and beyond explaining the built of the house, the inspections that goes along with the building process, and Dave would help out when we needed him to go back to check on our walls and garbage disposal. Dave also went out of his way to help us move furniture when my husband couldn't do it himself. Barry helped with making sure we were satisfied with the house and he was always prompt when I need to ask a question. Lastly, Travis kept us informed weekly on our home building progress. He was very detailed and always answers quickly when needed. Therefore, I am very satisfied working with great people at KB Homes. Would recommend them to my family and friends! ... More

Homes have amenities that are family focused

KB homes was excellent to work with. Their dedication to pleasing the customer is noticed every step of the way. They made the home buying process enjoyable and were quick to fix any issues that did not meet expectations.

Luis, Elli and Kenika were always available, professional, and helpful. Luis took care of things on the spot.

Our KB experience was overall very good. The team guided us through the process and was (and still is) very responsive to our questions and concerns. I would buy another KB home in the future. They made it as easy as it can be all things considered.