Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10655 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10655 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Good customer service

  • Dolores Robin K.
  • Verified HomeBuyer
  • November 07, 2023
  • Rolesville, NC

Cody was very attentive to our needs after closing. He was always a phone call or text away.

KB Home responded:
Thank you so much for taking the time to share these kind words with Cody and the rest of the team here at KB Home, Dolores!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KBHome's team is responsive to all issues we brought them.

  • Marlon Ric E.
  • Verified HomeBuyer
  • November 01, 2023
  • Homeland, CA

KBHome's team is responsive to all issues we brought them.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team, Marlon!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Ryan J.
  • Verified HomeBuyer
  • November 01, 2023
  • Las Vegas, NV

After purchasing our 30 day touch up. We having been waiting almost 2 months for a reply.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Michelle, Blanca and Luis have been outstanding through the process

  • David C.
  • Verified HomeBuyer
  • October 30, 2023
  • Hollister, CA

From start to finish the KB team was so helpful and kind. They attended to my needs and made it feel easy and seamless. They all had great communication and I felt very well taken care of!

KB Home responded:
We're thrilled to hear that you had a great experience with us, start to finish, David! Thank you so much for sharing these kind words with our entire team.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Home buyer

  • John F.
  • Verified HomeBuyer
  • October 25, 2023
  • Belton, TX

The KB home team was very professional and helped us through the whole experience,

KB Home responded:
We're thrilled to hear that you had such a positive experience working with the team here at KB Home, John!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The entire staff was outstanding and took care of me and my family. I love my home and my KB Home Family! Keep us the good work!

  • Delena G.
  • Verified HomeBuyer
  • October 25, 2023
  • Henderson, NV

The experience that I had with KB Home staff was beautiful. They went over and beyond to make my dream home super perfect! I would recommend the world to buy a KB Home.

KB Home responded:
We're excited to hear that you and your family love your new home, Delena! Thank you so much for taking the time to share these kind words with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience working with KB on our new build

  • Matthew E.
  • Verified HomeBuyer
  • October 24, 2023
  • Rosharon, TX

Everyone representing KB was professional, kind, helpful and thorough. They checked up regularly and usually got back to us when they said they would. The information was really clear and they guided us really well through the process. In our home now, we have found it's a great deal for the money and are happy with the outcome. In many areas we are super happy with the quality of materials and workmanships. Some things were missed, some things were not done with as much care as we would have liked (some trash found under the sod) but overall we are very pleased.

KB Home responded:
We're thrilled to hear that you had a great experience with KB Home, Matthew! Thank you so much for sharing your journey with our team.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Byron B.

  • Byron B.
  • Verified HomeBuyer
  • October 18, 2023
  • Moreno Valley, CA

Biggest criticism is the house needs internal soundproofing.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Smooth experience with KB

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Fuquay Varina, NC

KB Home builders were easy to work with. Was informed weekly on the progress of my home being built. Quality of workmanship inside the home could be a bit better but the overall experience was great. Addressed all concerns immediately. Very happy with the outcome.

KB Home responded:
We're thrilled to hear that your KB Home experience was smooth! Thank you so much for sharing your home-buying journey with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quick and easy

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2023
  • Phoenix, AZ

Everything was painless. The only thing I would say could have been done with more care was on construction. There are some areas inside the house that need more paint like up towards the ceiling. Our water spigot was also leaking and needed to be fixed. Our plants in front are dying but I guess that comes with the Arizona heat. Other than that, everything looked great.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Leo

  • Leonidas Q.
  • Verified HomeBuyer
  • October 03, 2023
  • North Ft Myers, FL

El departamento de ventas muy profesional, te guia en todo lo que compete con la casa, la empresa muy responsable.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Thanh

  • Thanh T.
  • Verified HomeBuyer
  • September 26, 2023
  • Cypress, TX

Good and quick response. I am satisfied with the house

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quick and fast closing experience.

  • Nayelly R.
  • Verified HomeBuyer
  • September 24, 2023
  • San Antonio, TX

We saw the houses, we started the process and we were closing within 6 weeks. It was a speedy process and the team was very responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Brandon rocks!!! Very professional, helpful thank you Brandon

  • Manuel O.
  • Verified HomeBuyer
  • September 24, 2023
  • Menifee, CA

Brandon goes above n beyond. He is a what makes KB sell homes very smooth n helpful. Daniel rocks, is very helpful even after the build of the home makes contact to be helpful thank you.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

KB HOME REVIEW

  • Marguerite O.
  • Verified HomeBuyer
  • September 19, 2023
  • Round Rock, TX

This was such a great experience for our family! We were guided from foundation up until the complete construction of our home. This was an exceptional experience as a first time home buyer!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service

  • Thomas B.
  • Verified HomeBuyer
  • September 19, 2023
  • Humble, TX

Overall experience has been amazing, very easy and fast paced. Would definitely recommend

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

First time

  • Anonymous
  • Verified HomeBuyer
  • September 19, 2023
  • Las Vegas, NV

It would be beneficial for any homebuyers, to include first time homebuyers to be provided a warranty packets, so that they know what type of information, and what things they need to register their stuff that requires a warranty

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Overall a great experience buying our first new build

  • Kevin D.
  • Verified HomeBuyer
  • September 14, 2023
  • Thornton, CO

We had a wonderful experience in our community with our sales team, and construction team. I hear your experience really depends on these teams. If you ever get Braxton, Jason, Diane or Lindsay you are in excellent hands. Our Superintendents stayed on top of the crews to put together a quality, and sturdy home. The home is incredibly well insulated, and blocks out external noise very effectively. This is likely because of the Energy Star certification. Since it's a new construction, you need to set your expectations appropriately: no home is perfect. There will be minor flaws and ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Charles

  • CHARLES W.
  • Verified HomeBuyer
  • September 12, 2023
  • Bulverde, TX

The overall experience was great and we like our new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

TONY WAS GRACIOUS AND VERY HELPFUL

  • Samuel M.
  • Verified HomeBuyer
  • September 12, 2023
  • Alvin, TX

ENTIRE PROCESS WAS FLAWLESS FROM START TO FINISH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

9 out of 10!

  • Robert B.
  • Verified HomeBuyer
  • September 12, 2023
  • Saint Cloud, FL

Overall, this was a great experience for a first time buyer. Only thing that could have been better is more effective communication from the customer service team about signed forms. They dropped the ball there. But the build is great and they’ve fixed any issues quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Overall great experience with minor issues

  • Yevhen H.
  • Verified HomeBuyer
  • September 11, 2023
  • Vacaville, CA

Overall great experience. Well, there were a few defects that were addressed within a month with excellent quality. So, great job there! That's why I'm totally satisfied with that. Though, the fence issue is something that a bit strange where part of my fence was changed AFTER I moved in and it cannot be addressed for about 2 months... That's the only strange thing

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Home buying

  • Jonalie O.
  • Verified HomeBuyer
  • September 07, 2023
  • Lake Elsinore, CA

It has been a great experience! From the beginning to the end, very fast process and informational. I love that KB home employees communicate updates consistently.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Smooth, with a few hiccups here and there.

  • Kimberly F.
  • Verified HomeBuyer
  • September 05, 2023
  • Davenport, FL

Our experience with KB homes, for the most part, was pretty seamless. From the sales office to the construction to the loan department, we had no issues with communication and responsiveness. We had a few post-build electrical and installation issues arise, but our builder, Ray, was extremely helpful with obtaining resolutions effectively and efficiently. We are thankful that both him, and Isabeau, were able to resolve any issues, questions and concerns that have come up since.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Homeowner

  • Regino M.
  • Verified HomeBuyer
  • August 30, 2023
  • Las Vegas, NV

I am please with KB Sales and Project Manager fir this community. Very helpful snd responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5