KB Home Reviews

Build quality needs to be improved.

This has been the worst experience! As a first time home buyer, I would have never expected to have gone through such poor construction and customer service as I’ve experienced. I definitely don’t feel I’ve received the value of a $300,000 home. We’ve had nothing but one complication after another and it all started within the first 24 hours of moving in when we had a small flood in our laundry room because a pipe was disconnected. Then after that they discovered another one disconnected in the main sewer drain. In total my yard was dug up three times in three weeks to fix problems that should have been caught during inspections. I’ve had electrical issues, drainage, incomplete tile issues, paint issues, sink holes, and the list goes on and on. I don’t feel my foundation is safe! KB Homes took away all the joy of my first home purchase. I’ve reached out several times for someone at corporate to contact me. Why me? Why my house? Why so many issues? I still have so many problems. The work is so sloppy! Just devastating! ... More

Veery nice thanks great experience

Great experience with Kb home and the team

they can be trusted in their response time

Ty D, help me about technology ac connect on iPhone. And all fixed make sure check all good. Love this home really nice to live around near treaty park for my kids! Thank you very much!!!

Overall I think its been a good experience so far, I appreciate the quick response time for questions or concerns. Always very professional.

We signed for the house and then there was a material shortage. KB was transparent the entire time and made it easy for us.

While our house was almost 7 months behind schedule, we still love the home. In our area, it was a great deal, especially for a new build. There are some quality issues with the home (paint not even, wrong fixtures installed, internal walls / corners that aren't completely straight), but KB has been quick to help us fix them. We like it a lot and were pleasantly surprised at the whole design process.

Overall I am happy with the quality of the home. I have had no major issues with the build. Had some minor issues that KB builders addressed quickly. I have always received support in a professional and prompt manner. I have had an emergency where my breakers were stolen. KB took action and responded swiftly getting me replacements within 2 hours when breaker supplies were scarce due to the pandemic. I would evaluate KB as a high-quality builder.

I dont feel like they genuinely care about their costumers. They will ignore most of your concerns during the construction. You will not be compensated for the money and time lost because of their faults. They only care how much profit they can make without using high quality workmanship.

The build process was pretty good. However, getting things truly finalized has been challenging. Little issues that we all knew needed to be fixed or corrected have taken a really long time to complete and communication on progress and status of those issues has been slow.

Everyone here was extremely helpful and knowledgeable through every step of the building and buying process.

This was an awesome home purchasing experience from start to finish. I'm really enjoying my new KB home.

Great customer service from the site superintendent, always stayed on top of everything and paid attention to details.

My salesperson was great to work with and very responsive to issues

KB home price is affordable.

they are always helpful to your needs

The process is slow, however is worth it. Really happy with my new home.

Staff was always professional, and they made sure everything has been to my satisfaction, even after I moved in my home.

I love the service and the texture of the house. And after I move to the house the offer me a touch up in the house

Honored contract and commitments during a period of rapidly increasing prices. Other builders bailed. KB delivered quality product on time for less.

I have seen many homes from different builders and I must say KB has the best quality, upgrade options, to make the home the way you want it. Other builders just have cookie cutter homes.

The service we received from the sales office, to the design studio, to the entire building process, and through the entire loan process, was absolutely amazing! KB Homes made this experience a delight and we were involved with the whole process. My house is absolutely beautiful and was everything I asked for. I would definitely recommend KB Homes to anyone looking for quality service and a quality built home.

My experience was wonderful with KB home I would 100% recommended to my friends and family, It would be a great company when they hired more Spanish speaking employees, just to understand each other with no confusing. Ill like to thank everyone for helping me thru this process and Thank you for helping me build my dream home.