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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8879 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8879 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Fantastic communication.

  • Elizabeth M.
  • Verified HomeBuyer
  • December 01, 2020
  • Menifee, CA

Fantastic team of Pros who communicate well and were able to give a homebuyer the attention needed during Covid. Although it took a little longer to get to the build, the home is worth the wait.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very good customer service

  • Derek M.
  • Verified HomeBuyer
  • December 01, 2020
  • San Carlos, CA

Kb homes customer service is very responsive. The home design is good and the use of space is efficient. Overall a great experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - The home is very nice but I was disappointed because the bed

  • Angeline T.
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Worth, TX

The home is very nice but I was disappointed because the bed rooms are very small considering the square footage of the home. I would have rather have a smaller backyard to much larger bedrooms. The masters suite is average and that should be the largest room in the home. One of the rooms is so small until I will have to use it as an office space.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Karen make you feel you are literally part of her family.

  • Angel N.
  • Verified HomeBuyer
  • December 01, 2020
  • Clermont, FL

Karen make you feel you are literally part of her family. Her knowledge and personal treatment made the while process the difference. Be ready for the underwriting process, is not an easygoing.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very Helpful

  • Donald S.
  • Verified HomeBuyer
  • November 26, 2020
  • Las Vegas, NV

Everyone who we have interacted with was very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

KB Home - Long story short, the KBHomes staff were really great on every

  • Alexis P.
  • Verified HomeBuyer
  • November 25, 2020
  • Jacksonville, FL

Long story short, the KBHomes staff were really great on every section of the buying purpose.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great team, very helpful and responsive.

  • Joe R.
  • Verified HomeBuyer
  • November 25, 2020
  • Hollister, CA

Great team, very helpful and responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Incentives

  • Anonymous
  • Verified HomeBuyer
  • November 24, 2020
  • Spring Valley, CA

Escrow closed within 30 days and all builder personnel involved were very helpful, friendly and they have greatly contributed to the smooth transition from our initial purchase to our final move-in.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Customer service

  • Stacey M.
  • Verified HomeBuyer
  • November 20, 2020
  • Gibsonton, FL

The customer service from the sales rep Jeff and the builder Tony. Outstanding

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great first home experience

  • Mercedes B.
  • Verified HomeBuyer
  • November 19, 2020
  • North Las Vegas, NV

I purchased a beautiful home. Everything was pretty close to perfect. I had an electrical issue and a HVAC issue when I moved in. I let the superintendent know and he got everything fixed right away.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Donald G.
  • Verified HomeBuyer
  • November 19, 2020
  • Palm Coast, FL

Overall, a pretty good experience. The Design Studio was great. Sonia helped us design a beautiful home. The ability to choose so many options isn't what I expected and the price point for upgrading is very reasonable. This makes each home unique. I do feel that some of the contractors aren't as detailed as others, but the Construction Manager tightens up any concerns promptly and follows up appropriately.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Desire of staff to take care of our needs and the location.

  • Chris F.
  • Verified HomeBuyer
  • November 18, 2020
  • Allen, TX

We enjoyed the process from start to finish.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Amazing experience- even during a pandemic

  • Ashley S.
  • Verified HomeBuyer
  • November 17, 2020
  • Leander, TX

From the first time we talked about floor plans and available lots, to our closing day, everyone was amazing. Our sales associate transferred communities and still managed to keep us updated weekly. Superintendent was very responsive and kept us up to date the entire time, and made it possible to close early!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - kB homes is really good, outstanding customer service with sales

  • Scott M.
  • Verified HomeBuyer
  • November 17, 2020
  • Mascotte, FL

kB homes is really good, outstanding customer service with sales and the builder

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Jenee was excellent during the entire process.

  • Dan P.
  • Verified HomeBuyer
  • November 16, 2020
  • SIMI VALLEY, CA

Jenee was excellent during the entire process. Richard and Sal were very responsive and helpful. The design center had some hiccups with some of the things we picked but so far we have been accommodated.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - sales team very informed and helpful

  • Michael B.
  • Verified HomeBuyer
  • November 13, 2020
  • Parker, CO

sales team very informed and helpful

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I had a great experience buying a hole from KB.

  • Ryan R.
  • Verified HomeBuyer
  • November 12, 2020
  • Riverview, FL

I had a great experience buying a hole from KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

NA

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2020
  • Las Vegas, NV

Enjoying my KB home, thanks!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - Great building experience with KB.

  • Eric H.
  • Verified HomeBuyer
  • November 11, 2020
  • Glendale, AZ

Great building experience with KB. Meet all of the timelines, and the team kept us updated with photos and progress reports on a weekly basis.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Communication

  • Saralyn P.
  • Verified HomeBuyer
  • November 10, 2020
  • Spanaway, WA

Kevin and other associates kept me updated w/ current progress as well as photos. (I was purchasing while living in another state. ) felt confident of my best interest.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Service 100% Guaranteed

  • Oscar H.
  • Verified HomeBuyer
  • November 10, 2020
  • Murrieta, CA

KB homes made my dreams come true! Let them help you achieve your dreams!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home In Westview Landing

  • Dharmik M.
  • Verified HomeBuyer
  • November 10, 2020
  • Houston, TX

Overall the experience was great! I give them 5 stars on everything. Only thing I put low was the quality of workmanship. I had to be very hands on with the home since day one (frame placed 1" to the right on foundation, house color painted in correctly, additional minor damages happening after each team visited (I.e. carpet team broke baseboards, painting team broke garage drywall, landscaping damaged garage floor.. list goes on). After closing, I also noticed some things that were not done right (unnailed backyard fences & loose door knobs, unpainted areas showing drywall color especially ...

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was great experience buying the home from KBHomes.

  • Saaksham K.
  • Verified HomeBuyer
  • November 06, 2020
  • San Jose, CA

It was great experience buying the home from KBHomes. Good prices with modern outlook.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The willingness of the staff to be helpful

  • Klaus D.
  • Verified HomeBuyer
  • November 06, 2020
  • Castle Rock, CO

As homeowners in a new city and state, we were pleasantly surprised by the quality of our new home. But what surprised us even more was the people. Everyone, from the sales persons to the carpenter that had to fix our door, were will to go above and beyond what was expected. What made this buying experience exceptional was the people.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The buying process with easier then I thought

  • Gloria S.
  • Verified HomeBuyer
  • November 05, 2020
  • Moreno Valley, CA

The buying process with easier then I thought

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4