Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10680 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10680 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

David

  • David T.
  • Verified HomeBuyer
  • April 26, 2023
  • Winter Haven, FL

I am enjoying my home

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Met expectations.

  • Steve M.
  • Verified HomeBuyer
  • April 25, 2023
  • Round Rock, TX

The overall homebuying process with KB was great, I had an amazing “A-Team” with Justin and Daniel. Finish work such as drywall, paint, trim, ect. could have had a little more quality and care implemented within the work, but overall met expectations.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KBHOME HAS IMPRESSED ME!

  • Kerry B.
  • Verified HomeBuyer
  • April 21, 2023
  • San Antonio, TX

Very much impressed with the experience I had with KBHome. Really stepped up their game. The things that came standard with the house is upgrades with other builders. Their timing on the house build was precise and the management, sales and project managers were always on hand for questions and updates. Highly recommend KBHome!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience! I’ve recommended KB to my friends.

  • Lionel Joseph P.
  • Verified HomeBuyer
  • April 20, 2023
  • Menifee, CA

The entire process from initial purchase to final move -in was very easy.The builder’s team did what they promised. They updated and responded to us in a timely fashion. Home buying can be quite stressful but KB made the process less so.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good

  • Abosede S.
  • Verified HomeBuyer
  • April 19, 2023
  • Katy, TX

It was excellent and an easy process

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Feelings about buying at Kb homes

  • Janet S.
  • Verified HomeBuyer
  • April 19, 2023
  • Youngsville, NC

Janice made herself available and answered all questions knowledgeably. Ian was also responsive and prompt with any issues I had. Both were very professional.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

N/A

  • Robert R.
  • Verified HomeBuyer
  • April 19, 2023
  • Maricopa, AZ

We got a lot of emails for other buyers from the loan people.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Extraordinary Experience

  • Elmer M.
  • Verified HomeBuyer
  • April 19, 2023
  • Aurora, CO

KB Home was the best experience in buying my first home. I had ti opportunity to choose every detail and make my home unique. From start to finish, every process was done professionally. Everyone was on top of everything to make sure my home turn out, my dream home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our journey was exciting on purchasing a new home with the family

  • Baldwin B.
  • Verified HomeBuyer
  • April 18, 2023
  • Lathrop, CA

Our sale person Kelly has a great personality and very helpful on purchasing our new home made the family feel comfortable with all the questions the family had to ask. Michael our inspector was very helpful with the family went over all the things to know about the house and checking all appliances ,electrical and plumbing Both Kelly and Michael answer all the things we need to know and responsive when needed Thanks you kb homes and people involved with our journey on purchasing our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB values their relationship with their Customers

  • Anonymous
  • Verified HomeBuyer
  • April 13, 2023
  • Mascotte, FL

The KB Home buying experience was amazing. The process was seamless and I felt very confident going into my new home purchase. All of the team was very caring and ensured to address any concerns I had were taken care of.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Noland

  • Anonymous
  • Verified HomeBuyer
  • April 11, 2023
  • Henderson, NV

Sean, Jennifer, Stephanie and Noland have did an excellent job with getting the as well as checking on us to make sure we are satisfied with our home purchase. I must say , WE ARE EXTREMELY SATISFIED...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thank you Nick, Bert & Chad

  • Raymond L.
  • Verified HomeBuyer
  • April 05, 2023
  • Lincoln, CA

The staff was excellent in all aspects of providing customer service. They responded quickly to answer questions and resolve minor issues. They promptly answered phone, emails and text messages.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB experience

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2023
  • Henderson, NV

I have bought a couple of homes in my lufe and this by far was the vest experience. The consistent communication from the KB offices, finance and project manager were great. The customer service to resolve issues post closing is impressive as well.

KB Home responded:
Wow, thank you so much for sharing your positive KB Home experience with us! We appreciate your kind words for our team.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

A Hard-Working and Reliable Company!

  • Thandra R.
  • Verified HomeBuyer
  • March 29, 2023
  • North Las Vegas, NV

The KB Construction crew is very hardworking and responsive to issues! They have a ton of work on their hands at all times and can still find the time ensure all homebuyer needs are satisfied. They also reach out to make sure that tasks are finished when workers are sent to complete tasks.

KB Home responded:
Thank you so much for sharing these kind words with the team here at KB Home, Thandra! We appreciate you taking the time to share this journey with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

very good for an foreigner first buy

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2023
  • Lakeland, FL

honest approach, mateirals can be better

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy

  • Ronald T.
  • Verified HomeBuyer
  • March 24, 2023
  • Converse, TX

We are happy to be in our new home. The construction manager has done a great job in responding to our requests with any issues. Although I believe quality materials are used, the work done by laborers is rather sloppy. There seems to be a lack of pride in what is done. We continue to have issues with back yard irrigation and currently we are unable to use our yard, but I am confident that KB will honor their commitments. The repairs are often delayed when having to request from an external company. Overall we are happy with our new home. Thank you KB.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Mr

  • Isaac B.
  • Verified HomeBuyer
  • March 21, 2023
  • Maricopa, AZ

It was wonderful working with kb homes.

KB Home responded:
We're glad to hear that you had a wonderful time working with us, Isaac! Thank you so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Can believe we built a new home.

  • Aaron C.
  • Verified HomeBuyer
  • March 15, 2023
  • Jacksonville, FL

Ultimately I am just amazed that we got to build a new home for our family and also customize it to meet our budget and needs. While things have not been perfect Mellisa and the teams have been putting in a great effort to get things corrected. Definitely been recommending KB to our friends and family.

KB Home responded:
Congratulations on your new home, Aaron! We're glad to hear that Mellisa and the rest of our team have been able to provide a positive experience for you.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

kbhomes

  • Sridhar C.
  • Verified HomeBuyer
  • March 06, 2023
  • Katy, TX

Home buying experience was great!!!

KB Home responded:
We're so happy to hear that you had a great experience with our team, Sridhar! Thank you for taking the time to share with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Devin

  • Conchita D.
  • Verified HomeBuyer
  • March 04, 2023
  • Las Vegas, NV

Helpful knowledgeable honest and most of all reliable and patient

KB Home responded:
Thank you so much for taking the time to share your positive KB Home journey with us, Conchita! We're happy to hear that you enjoyed your time working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Was waiting for 20 minutes in the closing room before attended to.

  • Phil B.
  • Verified HomeBuyer
  • February 22, 2023
  • Manor, TX

Timing updates were appreciated from sales and construction. Both teams were fantastic in response and addressing concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home for the price

  • Raymond O.
  • Verified HomeBuyer
  • February 16, 2023
  • Middleburg, FL

Overall, we are pleased with the sales, construction and financing. We have an irregular driveway that did not get resolved properly. We were compensated which we do appreciate. The quality of the construction is better than expected. Insulation for the internal walls should be a standard for construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Home Review

  • Brent M.
  • Verified HomeBuyer
  • February 15, 2023
  • Maricopa, AZ

Great experience. I’d refer KB to anyone considering a new build.

KB Home responded:
Thanks so much for sharing your kind words with the team here at KB Home, Brent! We're glad to hear that you had a great experience working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Ian A.
  • Verified HomeBuyer
  • February 14, 2023
  • Katy, TX

The constant communication with the construction supervisor was great

KB Home responded:
Thanks so much for sharing these kind words with our construction supervisor, Ian! We're glad to hear that you're happy with your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home buying experience

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2023
  • Valley Center, CA

We had a great experience with lots of options for upgrades. Process was very straight forward. House is beautiful and exactly the amount of space we need.

KB Home responded:
Welcome to your beautiful new home! We're so excited to hear that you had a great experience with the team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4