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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 8879 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

8879 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Area and the simplicity of the style of the home

  • Edwin C.
  • Verified HomeBuyer
  • November 05, 2020
  • Bonney Lake, WA

Love the style of how the home was designed. Only thumbs down is that I noticed the baseboards, cabinets and doors are not as sturdy as I thought they were. Also whoever painted this house we are in didn’t do a great job. I see Areas that are not fully painted and some drips on the wall. They did leave us paint to use so I will be touching up a few spots.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Overall great home buying experience!

  • Jeremias A.
  • Verified HomeBuyer
  • November 05, 2020
  • Ontario, CA

My wife and I were very pleased with the service from all the KB Staff that has worked with us. Mark from the sales office was extremely kind and helpful throughout the home buying process. He was always available to help answer any of our questions. Once we moved in there were a few items which needed to be addressed, but Handel from KB Customer Service was awesome and made sure all our service request were taken care of in a timely manner. We are very pleased with the service from KB Northpark in Ontario and we are very happy with our new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great house, great service, staffs are very nice as well!

  • Nini J.
  • Verified HomeBuyer
  • November 05, 2020
  • Irvine, CA

Great house, great service, staffs are very nice as well!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Kept us in the loop with consistent updates

  • Brandon O.
  • Verified HomeBuyer
  • November 05, 2020
  • Aurora, CO

Overall very easy home buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - A few issue we had to contact the warranty people.

  • Hannah J.
  • Verified HomeBuyer
  • November 05, 2020
  • Ontario, CA

A few issue we had to contact the warranty people. Quick response. Could be better if they discovered the issue And fix it before closing.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sales representative and loan consultant was superb. Very knowledgeable and caring.

  • Andre P.
  • Verified HomeBuyer
  • November 05, 2020
  • San Jose, CA

Such a great experience. The team made things simple. Our walk through experience was rushed, but we are working on the issues. Like to see more followup from customer care team to ensure open items identified are closed. Overall, great company.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Had a great experience, professional, responsive, we had a few

  • Karene W.
  • Verified HomeBuyer
  • November 05, 2020
  • Jacksonville, FL

Had a great experience, professional, responsive, we had a few minor issues after we moved in, but we made the Superintendent Tyler aware, he personally visited our home and took care of it. It’s all resolved now. I would recommend KBHomes

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

The design studio offers so many customizations too make your home truly yours. So fun!

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2020
  • Loveland, CO

KB Homes had been great to work with! The process was fun, service was great and the staff was amazing. Would recommend their Colorado homes to anyone!

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Great!

  • Desric Y.
  • Verified HomeBuyer
  • November 05, 2020
  • Fort Worth, TX

We enjoyed the experience

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - The buying experience was really good.

  • Christopher B.
  • Verified HomeBuyer
  • November 03, 2020
  • Goodyear, AZ

The buying experience was really good. However, we did not receive a 10 day follow up. We actually had to call and ask for it. We also have not received a 30 day follow up. Both of which were promised to us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - Nicely built home, just a couple of design flaws, pertaining

  • Charlie M.
  • Verified HomeBuyer
  • October 22, 2020
  • Davenport, FL

Nicely built home, just a couple of design flaws, pertaining the kitchen light placement, the hallway light placement entering the home from the garage, no screen door for the patio and the driveway could be a little wider to accommodate two vehicles. In addition, the garbage and recycling cans need an area on the side of the house to be placed, most likely some type of cement platform.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The buying and building process went smoothly, especially considering

  • Gary M.
  • Verified HomeBuyer
  • September 30, 2020
  • San Antonio, TX

The buying and building process went smoothly, especially considering the challenging tines in which we live

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent

  • Michael G.
  • Verified HomeBuyer
  • September 23, 2020
  • Tucson, AZ

Excellent price and workmanship

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Our KB Home opinion

  • David G.
  • Verified HomeBuyer
  • September 22, 2020
  • Las Vegas, NV

Tyler and Alan were extremely helpful on helping us with decisions and addressing any of our concerns or issues. Due to the COVID-19 restrictions some Correspondence took longer in part as some employees were working from home and some delays with construction. We are happy with our decision to purchase a KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Buy Buy Buy , it’s a great community.

  • John H.
  • Verified HomeBuyer
  • September 22, 2020
  • Davenport, FL

Buy Buy Buy , it’s a great community.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Thanks

  • Leonel Z.
  • Verified HomeBuyer
  • September 17, 2020
  • Aurora, CO

Great

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Finally, our Dream Home!!

  • Michael F.
  • Verified HomeBuyer
  • September 15, 2020
  • Rohnert Park, CA

Our family absolutely loves our KB Home! From the design to the details we were able to add at the studio we're in love. Beginning with the first steps of our purchase with the sales crew (Michael and Deb) I was impressed with their transparency and communication. At the studio, Debbie was extremely helpful as the choices were abundant. She understood we had a price range in mind and with her guidance we were able to design a killer home. Of course, with Covid this wasn't an ideal situation, but the crews pressed on and delivered our home within the time frame given. Lastly, and of course I'm ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home is deal maker.

  • George M.
  • Verified HomeBuyer
  • September 15, 2020
  • Menifee, CA

for the first time as new home buyer i am satisfied with my decision ..

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thoughtful design and planning

  • Larry H.
  • Verified HomeBuyer
  • September 15, 2020
  • Fuquay Varina, NC

Great plans, competent people, decent quality materials and reasonable pricing

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Love our sales lady she has been really helpful thru all of our

  • Humberto N.
  • Verified HomeBuyer
  • September 14, 2020
  • Glendale, AZ

Love our sales lady she has been really helpful thru all of our questions and concerns the only issue is workmanship and quality already had to file multiple warranty claims for front door because it’s leaking how to put a warrant payment for the grout on the backsplash because it’s completely crumbling and a warranty claim for the paint around the doors because it’s just ripping off the doors other than that the house is a really nice design and comfortable

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Beautiful home, well designed.

  • Gurmeet P.
  • Verified HomeBuyer
  • September 10, 2020
  • Stockton, CA

Beautiful home, well designed..

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Whitmire KB

  • Pamela W.
  • Verified HomeBuyer
  • September 10, 2020
  • Universal City, TX

Great service from start to finish!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

2909 Prairie Creek Drive

  • Linda L.
  • Verified HomeBuyer
  • September 10, 2020
  • Loveland, CO

The KB team have been great to work with in every aspect

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Quality

  • Anonymous
  • Verified HomeBuyer
  • September 09, 2020
  • Chino, CA

The material and appliance selections are of great quality. While we've encountered a few minor issues, KB has been relatively quick to responding to our concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great value and quality for a new build

  • Moumita R.
  • Verified HomeBuyer
  • September 09, 2020
  • Manor, TX

Out of all the well known home builders out there, KB Homes offers extensive options for customization and upgrades for your home which means no two homes are truly the same. Great build plans as well. My only negative with workmanship and materials were primarily with the cabinet quality and installation and the work done to fix a patch after an HVAC installation that went very wrong. They were quick to remedy it but it's still not 100% and most likely will never be but it's pretty minor cosmetic wise at this point.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5