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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11020 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11020 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Model Home

  • Daniel C.
  • Verified HomeBuyer
  • December 05, 2025
  • Parrish, FL

I purchased model home, move-in-ready. Furnished and all! I did not have the full builder experience, but since I’ve been here the project superintendent Dave, has been great. We noticed minor things after moving in, but he’s been really responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Review for KB Home – New Home Purchase

  • Yuan J.
  • Verified HomeBuyer
  • December 05, 2025
  • Santee, CA

We recently purchased a home from KB Home and overall, we are very pleased with our decision. The house itself is fantastic, and we absolutely love it. We have had a great experience with the property, and one standout feature has been the leadership and service provided by Abraham, who is the property manager. Abraham has been incredibly responsible and attentive to our needs, always offering his help with a friendly and professional attitude. However, there are a couple of issues that we urgently need to address: The ventilation system in the master bathroom is not functioning properly. ...

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Farah

  • Farah G.
  • Verified HomeBuyer
  • December 02, 2025
  • Lake Stevens, WA

We just moved into our dream home thanks to KB Home, and we couldn’t be happier. Every step of the process felt supported, thoughtful, and transparent. Watching our home come to life made the experience truly special. Thank you KB Home for turning a dream into reality!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied homeowner

  • Jack RIch H.
  • Verified HomeBuyer
  • November 26, 2025
  • Durham, NC

Has been a very good experience:home is solidly built,well insulated,appliances+faucets+water pressure +functional features all good so far.Very happy

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Happy to be a member of community.

  • Raju K.
  • Verified HomeBuyer
  • November 25, 2025
  • Manor, TX

I recently bought a house from KB Home and had a great experience. The process was smooth, the team was helpful, and the construction quality is excellent. They kept me updated throughout and made everything easy. I’m very happy with my new home and highly recommend KB Home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Excelente first time owner experience

  • Anna Karen M.
  • Verified HomeBuyer
  • November 25, 2025
  • Laveen, AZ

KB Home did an excellent job building my house. The quality of the work, clear communication, and overall experience were all great. The team kept me updated throughout the process and made everything smooth from start to finish. I’m very happy with my new home and would definitely recommend KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Second home - 100% improvement

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Palm Coast, FL

This is the second home we bought from KB Homes and this time the experience and workmanship were dramatically better than last time. Melissa and Richard where amazing when it came to accommodate our request and where always ready to come back to resolve issues and are still on top of it. We appreciate all the help and consideration.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The builder was very cooperative in resolving the issue.

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Las Vegas, NV

Everything went smoothly. Be careful during the home inspection; there may be some minor issues that need to be fixed. The builder will help resolve the issue quickly.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Happy with the outcome

  • Angelica C.
  • Verified HomeBuyer
  • November 13, 2025
  • Katy, TX

We had a great experience building our new home with KB Homes. The quality of the work is excellent, and everything turned out just the way we hoped. After moving in, there were a few small issues that came up, and while communication was a little delayed at times, everything was eventually taken care of and resolved. Overall, we’re very happy with our new home. A special shoutout to Eli, Charles, Tasha — they were amazing to work with! Friendly, knowledgeable, and always willing to help. Would definitely recommend KB Homes to anyone looking to build a home.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 3

Great support

  • Dominique Anne E.
  • Verified HomeBuyer
  • November 11, 2025
  • Henderson, NV

From the beginning to end we had a great experience. Lots to learn when you are a first time home buyer and KB really walks you through each step of the building process.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Excellent!

  • Jill Ann M.
  • Verified HomeBuyer
  • November 07, 2025
  • Maricopa, AZ

Everyone was amazing, especially Sales and the KBHS group. Construction was good, really liked the Superintendent. His workers are not the best when it comes to straight walls and installing showers properly. Also whoever did the landscaping did not properly grade it in the front yard but Warranry is incredible and they are coming out to take care of it! Overalll an excellent experience!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Love our new home.

  • Marcus N.
  • Verified HomeBuyer
  • November 07, 2025
  • Round Rock, TX

Great home buying experience. Thank you KB Team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Jonathan J.
  • Verified HomeBuyer
  • November 05, 2025
  • Spring, TX

Process went very smooth from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Positive Experience

  • Gaileen T.
  • Verified HomeBuyer
  • October 29, 2025
  • Lakeland, FL

Overall, the home buying process was seamless. The KB home team was very professional and communicated with me throughout the entire process. I have encountered some minor issues where some has been addressed due to contractor errors. There are some that I have encountered and are awaiting resolution. In comparison to some of the horror stories that I have heard I am thankful for only minor problems. I do get a third party inspection and will get another closer to my one year mark.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great buying experience, great team, overall great house

  • Daniel B.
  • Verified HomeBuyer
  • October 29, 2025
  • Puyallup, WA

A Mostly Wonderful Home Buying Journey with Room for Improvement Overall, my home buying experience was very good, largely thanks to the excellent people involved, though the final product's workmanship left a bit to be desired. The human element of this process was truly exceptional. The entire team made the journey enjoyable and manageable: Brad was outstanding in sales. He was knowledgeable, attentive, and made us feel comfortable and confident from our very first visit. His professionalism set a high standard for the entire process. Heather was a fantastic liaison. She was incredibly ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very helpful and answered all questions

  • Romeo A.
  • Verified HomeBuyer
  • October 28, 2025
  • Auburn, WA

Over all are good just the price of the house so high

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Wonderful Experience

  • Jennifer Lynn M.
  • Verified HomeBuyer
  • October 26, 2025
  • Las Vegas, NV

My son, and I bought a home together. We loved the idea of a “new build.” We did not create our home from the ground up, but, we did find a “move in ready” property. We had a seamless experience, because of that. Amanda walked us through the property, and was in full contact with us, as well as my agent, throughout the whole purchasing process. She was just an email, or even a phone call, away. Still is!!! Jesse, the superintendent, did a thorough walk through with me, and showed me all of the features, and how they worked. I needed repair to my garage door, and Jesse handled that for ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Finance

  • Edward V.
  • Verified HomeBuyer
  • October 23, 2025
  • Crandall, TX

The finance team was the best part as they went above and beyond any questions I had. They were right on and transparent with all costs.

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

I like what I get

  • Humam H.
  • Verified HomeBuyer
  • October 22, 2025
  • Fresno, TX

quite nice area need more trees

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

It was a great experience!

  • John P.
  • Verified HomeBuyer
  • October 22, 2025
  • San Antonio, TX

From the beginning to the end, I had no complaints. Everyone involved in this process was always available to answer questions or concerns. Everything went smoothly. I couldn't have asked for anything more! Great job KB Home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Easy Process

  • Victor N.
  • Verified HomeBuyer
  • October 22, 2025
  • Hitchcock, TX

Lots of helpful information throughout the process. I always had a question answered no matter the complexity. Home was ready to move in and no issues whatsoever.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Mariella

  • Mariella Rosari R.
  • Verified HomeBuyer
  • October 16, 2025
  • Saint Cloud, FL

Everything were very transparent, very professional and good quality. I highly recommend KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The building process went smoothly and was completed in a timely manner. The supervisors/associates were in constant communication and responded to our questions immediately.

  • Carol M.
  • Verified HomeBuyer
  • October 15, 2025
  • Henderson, NV

Overall the building process was better than we anticipated. Communication and follow up was excellent. We appreciated the attention to detail and were very pleased with the final outcome.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Huey

  • Huey Jiuan L.
  • Verified HomeBuyer
  • October 15, 2025
  • Antelope, CA

I hope KB Home can still work with outside mortgage lender and still offer incentive credit to qualify buyers !

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

David Laura and Belle

  • Anonymous
  • Verified HomeBuyer
  • October 15, 2025
  • Puyallup, WA

David, Laura, Belle all of them are very nice and very helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4