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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10655 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10655 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Steller Group

  • Barney A.
  • Verified HomeBuyer
  • January 17, 2023
  • San Marcos, CA

Our buying experience was great from the first time we met Sherrilyn and took the time for a great lot and home selection. The KB Design team was awesome. From there it was Rainer and Brian who made the final transition exceptional. We really appreciate the entire SD group for making our buying experience stress free and actually pleasurable.

KB Home responded:
We're thrilled to hear that you had a great home-buying experience with the entire team here at KB Home, Barney!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

A happy retirement home owner.

  • Shirley H.
  • Verified HomeBuyer
  • January 15, 2023
  • Longmont, CO

Sales experience has been thorough, personalized, and beyond expectations.

KB Home responded:
Thank you for sharing your KB Home journey with our team, Shirley! We're glad that you enjoyed your time working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We had the dream team.

  • Joleen T.
  • Verified HomeBuyer
  • January 14, 2023
  • Austin, TX

We could not have gotten any luckier with our KB team. Stan, Ed, and Yasmin made the entire experience seamless, we felt heard and valued throughout the process and supported during our transition to TX. Would definitely recommend KB to anyone.

KB Home responded:
Thank you for taking the time to share your positive KB Home experience with our team, Joleen! Stan, Ed, Yasmin, and the rest of our team are glad to hear that you enjoyed the process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good people

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2023
  • Vacaville, CA

Great customer service they make you feel like family.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience overall, highly recommend

  • Fiorella M.
  • Verified HomeBuyer
  • January 11, 2023
  • Glendale, AZ

Quite honestly, our experience was a good one. Everything happened extremely quick! From Brad at the sales office, to Nick coming through with the loans. We are so happy with our beautiful home

KB Home responded:
Thanks so much for taking the time to share your KB Home experience with us, Fiorella! Brad, Nick, and the rest of our team were happy to help you find your beautiful new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Reggie and Kris and Debora

  • Tracie O.
  • Verified HomeBuyer
  • January 11, 2023
  • Loveland, CO

They were all 3 very communiticive and on top of everything. Very prompt to respond when questions were asked.

KB Home responded:
Thank you for sharing these kind words for Reggie, Kris, and Debora, Tracie! Our entire team is happy to hear that you're happy with your KB Home experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Nguyen

  • Viet N.
  • Verified HomeBuyer
  • January 10, 2023
  • Davenport, FL

I love my new house

KB Home responded:
Thank you for sharing your KB Home experience with us! We're thrilled that you love your new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Kathryn

  • Mahina A.
  • Verified HomeBuyer
  • January 04, 2023
  • Las Vegas, NV

My sales associate was amazing, she kept me updated on the building process up until the end when the house was complete. But most of all she made follow up calls to see if I needed things to be repaired.

KB Home responded:
We're glad to hear that you had an amazing experience working with our team, Mahina!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Christopher B.
  • Verified HomeBuyer
  • January 03, 2023
  • Buena Park, CA

The home buying experience was smooth. Our sales agent was quick to answer all of our questions.

KB Home responded:
We're glad to hear that your KB Home experience was smooth, Christopher! Thanks for sharing with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful experience

  • Theresa C.
  • Verified HomeBuyer
  • January 03, 2023
  • Las Vegas, NV

Everyone involved in the build and sell of our home were kind, quick to respond, and made the effort to openly community about the process. They have been quick when responding to our reports for repairs since we have moved in. I recommend purchasing a new home for KB Homes!

KB Home responded:
We're thrilled to hear that our team was able to provide such a positive experience for you, Theresa! Thank you for taking the time to share your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Time well spent

  • Anonymous
  • Verified HomeBuyer
  • January 02, 2023
  • Hollister, CA

Loving the new and neighborhood is super nice and quit.

KB Home responded:
Thank you for taking the time to share your KB Home experience with us! We're thrilled to hear that you're loving the neighborhood.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall Great Experience

  • Cynthia C.
  • Verified HomeBuyer
  • December 29, 2022
  • Magnolia, TX

During construction, my husband and I delightfully witnessed a prepared pathway to our home and every home under construction. The home was regularly cleaned during construction. We visited other "high end" builders and was shocked to see the deplorable conditions of their construction environment. After move-in, we had some minor “adjustments” needed. We know problems may arise. It’s the way the problems are handled that makes the difference. The customer service team (Shelbi), has been quick to respond with good solutions. We are happy with our purchase.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB’s Positive Culture

  • Rosalia C.
  • Verified HomeBuyer
  • December 28, 2022
  • Riverside, CA

KB strives to give their customers a great experience, particularly with the people who assist the customer throughout the entire process. Because of their positive culture, it reflects onto their frontline individuals who help their customers find a forever home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience

  • Jillian Y.
  • Verified HomeBuyer
  • December 27, 2022
  • Valencia, CA

Would buy from KB again!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happier than I thought I would be!

  • Virgina G.
  • Verified HomeBuyer
  • December 27, 2022
  • Saint Augustine, FL

I’m very happy with my new townhome. It’s in a great location and the entire staff was wonderful to work with.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Flatiron meadows home buying experience

  • Ajit H.
  • Verified HomeBuyer
  • December 27, 2022
  • Erie, CO

We enjoyed our interaction and communications with Martin Warner a lot.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes

  • Prathap K.
  • Verified HomeBuyer
  • December 27, 2022
  • Chino, CA

It was a amazing journey with KB in purchasing a home, especially sales & KB loan team helped a lot in driving from start to end of the process, I really appreciate the support they have provided towards buyer in achieving their home buying goal.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very Good

  • Dario K.
  • Verified HomeBuyer
  • December 23, 2022
  • Sarasota, FL

Nothing to complain about. They delivered what they promised. Happy with the community I purchased in. I will buy from KB again. No doubt about it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Smooth buying experience

  • Scott W.
  • Verified HomeBuyer
  • December 23, 2022
  • Citrus Heights, CA

The best part was that Valerie kept us informed with weekly updates

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shriya

  • Shriya P.
  • Verified HomeBuyer
  • December 23, 2022
  • Las Vegas, NV

Kb homes are affordable compared to other builders in LV. They have beautiful floor plans and so far I’m enjoying my new home. My dream of finally buying home has come true.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Cortney, Oscar &, Josh

  • Allison M.
  • Verified HomeBuyer
  • December 20, 2022
  • Jarrell, TX

Everyone was great. Still some issue with the house but Josh has been very helpful.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Fair

  • Karishma D.
  • Verified HomeBuyer
  • December 14, 2022
  • Lincoln, CA

Trust KB Home, transparent and they have good customer service.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy first time home owners

  • Elainna D.
  • Verified HomeBuyer
  • December 14, 2022
  • Kyle, TX

Overall good experience. Happy with our home. Noticed a few areas as far as craftsmanship during some of our personal changes that could have been done better or appeared to have been covered since it “would not be seen” type of coverup but otherwise not dissatisfied. Sales and loan experience were excellent and needs after the fact have been quick and responsive

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good people to work with.

  • Anonymous
  • Verified HomeBuyer
  • December 14, 2022
  • Rosenberg, TX

great title company. Memon, Younus M

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good customer service!

  • Wei H.
  • Verified HomeBuyer
  • December 13, 2022
  • San Marcos, CA

They respected and supported customer needs. Good customer service!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5