KB Home Reviews

Great new home! Service is top of the line

KB homes takes excellent care of their buyers. From the time building of our home started until we moved in we were taking care of professionally. We love our new home and would recommend KB to other potential buyers

Overall it was a good experience ce!

Wonderful Experience and Great Builders! Enjoyed the experience.

I would stay clear from KB Home in Madera County CA because it doesn’t make sense to buy a new home that have so many damaged and missing items. I bought the top model and paid a lot for a lot of upgrades items, but a lot of it are damaged and are still missing. It’s a very aggravating new home buying experience. In light of this, maybe KB Home is different in different counties/states, but it’s very bad in Madera County CA thats for sure.

Everything went well with the purchase of the home. Javier helped out a lot and was always attentive with any issues that occurred.

The home buying experience was wonderful. Nice interactions with everyone involved, great value for the price paid, I liked the options offered. I like the warranty provided and the follow through from the builder to make sure I was happy with my purchase. The HOA is easy to deal with, the neighborhood is well maintained. Overall, I am pleased.

KB Home has a great reputation name but at the Mockingbird home the sales staff, and Office staff, we had a horrible experience. I would never buy another home from KB.

Despite the supply chain issues, the house is very nice and worth waiting for.

After the key turn over I inspect the house and hvac drip line was not completed, water over filled up on hvac over flow tray. contractors left bottle waters and a mess in the attic(unprofessional workmanship). Sprinkler have a trouble short circuit(took over 2 months for contractors to come out for repair. Flooring have multiple damages in multiple places. Chips, on cabinet/walls, loose trimmings, hood system duct work installation is poor, tub have a crack. No sealant around the sink which caused water to leak down to the bottom emanating the skin, gutter is damaged, windows have a scratch, sliding door to the back yard handle is loose, receptacle and switch does not work as well as electrical Miss wiring and multiple roof tiles are chipped. Contractors unreliable and can not meet on promising dates to come for repairs or no response. ... More

Been waiting for someone to come over and fix things but nobody contacts me to give me a certain time. Disappointed!

water quality. water pipes, AC.

Everyone was very accomodating and professional

Love the responsiveness especially with Rick, wes they are the best.

Building with KB was a greatly enjoyable experience. Everyone was super friendly and helpful when it came to any questions I had. Through all the out of their control delays due to supply chain I was informed and kept up to date on everything.

KB Home's construction manager always kept me posted on any progress on a weekly basis. He responded my requests in a prompt and professional manner, and, undoubtedly, his high-quality work is in accordance with KB Home's high standards. My whole experience with KB Home was very smooth and comfortable!

From start to finish it was a great experience , all departments were constantly updating on the progress. All my questions were answer quickly. Very happy with the home, very well designed and built. Highly recommend

Still haven't heard back from Carlos who works for KB. Says he is the one we contact for all issues over the next 2 years but we rarely get communication back and when we do it's to tell us a false date and time for the contractor he hired to fix our backyard as it continues to worsen and dates keep getting pushed we have yet to have anyone come out to offer resolution or even assess the yard for what needs to be done.

The sales team is amazing! We worked Bailey and she was so attentive to our needs. Because of her I would buy another KB home. Our house is beautiful and we are happy with it. Scheduling for fixes during our 30-day warranty check in has been a struggle and there needs to be some improvement there. All-in-all we have been happy.

Very helpful on all aspects of buying home

Supervisor/Foreman of the construction are always available if you need them, they provide you update on your property from ground zero to they finish the house. Provide a complete orientation to your house. Can count on them even after the the house is done. after

Timely build, overall nice community in a great location for the price.

So happy with our home!

The whole team at Piney Creek bend are way too get along with and always knew the information if we had questions, or they got the answers quickly. You can tell they enjoy their jobs and were always happy to help or answer any questions. Being our first home, I didn't know what to expect, but the horror stories I've heard from other builders seem outlandish given just how good this team has been. I have nothing but good things to say about KB and the team, I've even actively encouraged people to seek out KB neighborhoods for their homes, because I've had such a great experience! Thank you team, and KB for recognizing this talent and putting them together!! ... More

Good experience for first home