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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11020 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11020 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Terry C

  • Terry C.
  • Verified HomeBuyer
  • January 16, 2025
  • Meridian, ID

The staff was very helpful friendly and professional.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

NA

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2025
  • Bartow, FL

I care not to respond thank you

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Great

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2025
  • Chino, CA

Overall my experience was great. There was a few hiccups along the way, but the sale and loan processing team went out of their way to make you feeling at ease.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

A

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2025
  • Round Rock, TX

I will recommend this builder

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Quick and easy

  • Paul Andrew R.
  • Verified HomeBuyer
  • January 13, 2025
  • Madera, CA

Friendly, knowledgeable, and the whole process was quick and easy. I would definitely buy a KB Home again.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great company to work with!

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2025
  • Phoenix, AZ

The overall team's dedication and genuine care to help the customer was very impressive. Although there were some hiccups along the road, the overall experience is nothing short of a customer service-oriented company. The only negative I would mention is the materials used to build the house do not feel/appear premium, in addition "price paid" for some of the house upgrade options were very high for what you got. I felt many of the things should have been standard offerings but I was charged a high price tag, unfortunately. If you're looking to get a lot of upgrades I strongly recommend ...

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Good

  • Franklin S.
  • Verified HomeBuyer
  • January 11, 2025
  • Saint Cloud, FL

Wonderful experiance very nice crew ..always show me that they really care and everything was on point...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Valentine and Pete.

  • Charles Wesley A.
  • Verified HomeBuyer
  • January 09, 2025
  • Lakeland, FL

it was a great experience and learning in process of purchasing the home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Reddy N

  • Reddy N.
  • Verified HomeBuyer
  • January 07, 2025
  • Riverview, FL

Work manager assigned to my building was not a great guy so they changed him to make my experience better.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Overall good builder

  • Robert Adam B.
  • Verified HomeBuyer
  • January 06, 2025
  • Surprise, AZ

Great customization and good value. Slow to fix cosmetic issues.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Quick Build

  • Sean Alan R.
  • Verified HomeBuyer
  • January 03, 2025
  • Las Vegas, NV

From the very beginning we experienced a very pleasant home buying process. Laura is just awesome, she kept in touch and updated us regularly on the process and progress of our new home. Our experience with the KB design center had a couple of hiccups but they were able to work them out and everything turned out just as we had planned. Our superintendent, Skott has been very responsive and helpful in everything we have needed him to do with our new home. We have only had a couple of small issues that were on the contractor side and not related to KB, so overall I would say it has been a very ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall it has been a great experience

  • Jeanne M.
  • Verified HomeBuyer
  • January 02, 2025
  • Austin, TX

Please read any and all previous reviews.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Good

  • Christian Ariel Z.
  • Verified HomeBuyer
  • December 21, 2024
  • Homeland, CA

The overall experience was good.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Amber and tyler

  • Mc Ryan R.
  • Verified HomeBuyer
  • December 20, 2024
  • Las Vegas, NV

Amber, made it easy and smooth when we check and decide that we want the house. Easy to talk to. Tyler, was an amazing person he’s always responded if we have questions and or problems with our house. The quality of our new home is not that great, our expectations are high for a brand new house, the paints are uneven, the doors were broken also the restrooms need a retouch and lastly the 2nd floor making noise when you’re heading to the master room.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

New home.

  • JOSE D.
  • Verified HomeBuyer
  • December 19, 2024
  • Green Cove Springs, FL

This our second home and our first was with KB Homes. We loved the experience and care we received that we had to buy our second home with KB. They rally treat you like family.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great buying experience

  • Robert J.
  • Verified HomeBuyer
  • December 13, 2024
  • Manor, TX

The sales team including Ryan was very helpful in giving us truthful information about the community, home, and KB in general. Brooke helped us zero in on our loan and Jorge was the go-to for construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

The superintendent in charge of building my house kept me updated with texts& pics.

  • Elia H.
  • Verified HomeBuyer
  • December 09, 2024
  • Tucson, AZ

I appreciated all the updates and saw my house built from the ground up. I had the opportunity to design the way that I wanted inside and outside which gave more control over what my house was going to like.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent service

  • Bryan C.
  • Verified HomeBuyer
  • December 08, 2024
  • San Antonio, TX

Several times after purchase of my home I was given very beneficial information on the use and features of my house. This is excellent service after the sale.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience for a first timer.

  • Esteban Andre G.
  • Verified HomeBuyer
  • December 06, 2024
  • Tolleson, AZ

First time homeowner, great experience. Answered and solved all my questions and concerns.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

They go the extra mile

  • Gerardo Alexand L.
  • Verified HomeBuyer
  • December 05, 2024
  • Coolidge, AZ

Tami and Jason were great to work with. Always responsive and quick to any questions or concerns I had in the process. First time buying a home and I’m glad it was with them!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Janice is a great sales person, while Steve is a great mortgage officer!

  • Jing Zhi S.
  • Verified HomeBuyer
  • December 04, 2024
  • Oceanside, CA

KB Homes has good service team

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Jesse and Deann

  • Gloria C.
  • Verified HomeBuyer
  • November 29, 2024
  • Las Vegas, NV

Jesse and Deann are great wholesome people who truly care.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Experience

  • Reginald W.
  • Verified HomeBuyer
  • November 29, 2024
  • Riverside, CA

Having issues with stove; it do not work. I tried to use the oven for the first time on thanksgiving and the whole stove shutdown and stopped working. Whirlpool not much help and KB liaison no andwer

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Nice buying experience, nice customer service

  • Justin J.
  • Verified HomeBuyer
  • November 27, 2024
  • Wesley Chapel, FL

Nice buying experience, nice customer service

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Highly professional.

  • Antonio M.
  • Verified HomeBuyer
  • November 22, 2024
  • Las Vegas, NV

I’m happy with my new home. Nice place to live.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5