KB Home Reviews

Chase and Freddy were both great and responsive.

Nice, enthusiastic, professional, patient and relationships

Do not buy a home or enter an agreement to buy a HB HOME! Would NOT RECOMMEND, EVEN TO MY WORST ENEMY if I had one.

The overall process was not too great. The KB team was not always communicating with me about what the next steps were. Because of the back orders they were not able to tell me when I would be able to get my microwave vent.

The professionalism of the staff and thier willingness to assist me in all my inquiries

The KB team is very nice and knowledgeable, they deliver a beautiful home with great quality. From start to finish it’s been very easy to work with the KB team - from Sales to Design Studio to Superintendent to Customer Service = top notch team. Thank you so much, I get tons of compliments about my new house and so happy to have a KB home:).

Great experience with the home builder from beginning to end! Would highly recommend KB Home to any future home buyer(s).

Our house is very nice and we are satisfied overall, but quality of some of the base options for the home are ridiculously cheap and undesirable as compared to KB Homes' competitors. Options are over priced. The actual build materials leave something to be desired as they tend to feel flimsy and low quality. I am basing my opinion on a comparison to Lennar. The only reason we chose KB over lennar is because the lot sizes in our new community met our needs better than those in Lennars new communities like over at Shadow Rock.

Home buying experience was quick and easy! They even offered to do touch ups after we moved in. They respond quickly whenever you have questions. Overall good experience with them!

Love the quality of the build

Customer Service has been exceptional with from day one. As first home buyers, KB made this process easy as it sounds and straight forward.

KB Homes builder did a great job. Sun Power Solar company no follow through on there solar product.

Top notch Professionals! KB keep everything on track and was great to buy home with them. I had few issue with appliances, but they took care of those issue in timely manner.

The communication needs to be better. There will be contractors knocking at your door, they'll be scheduled with the builder, but not the homeowner. Things were forgotten on the build, the manpower and materials aren't there to accommodate issues that pop up.

I trust KB with home construction!

Rob and Becky were great to work with

My experience with the GC (E.M.) was excellent. He kept me updated at all times regarding the building process. That is peace of mind to a owner.

Great communication and very on top of things

Not happy. Would not refer

This is my first home buying experience and I am happy to enjoy the journey with KBH.

The sales process was very easy and the sales representative was 1 of the reason we went with the community.

Our house was 2-3 months delayed due to 1 person. Our lawn is the worst lawn I have ever seen due to a bad quality sod product and install. KB Home seems to think the problem will go away on it's own and are sitting on their hands.

What a great experience, especially during this time. I want to thank everyone at KB Homes here in Piney Creek Bend. Tony, Garrett and Tim are great people, kept me Informed of the progress. Great professional service. Happy to be at my new house.

This was not only my first home but my first new build. The sales team was great and sent me weekly updates with pictures of the progress of the home. I was pleased with amount of commutation through out. Once moved in, the superintendent made sure we had everything we needed and the customer service rep went above and beyond to make sure we were happy. Due to Covid the completion date was pushed back a little, which was understandable, but they gave us free upgrades on some appliances and free services on the home-to make up for the trouble. They did and continue to do everything they can to make sure we’re happy with our new home. Really impressed with KB and the build overall. Definitely would recommend to anyone looking to buy in a new community. ... More

There were a few very minor ssues that had to be corrected/fixed after closing and they were handled to my satisfaction and with white glove attention to detail. Thank you for making this process a wonderful experience