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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11538 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11538 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Moniqua

  • Richard E.
  • Verified HomeBuyer
  • November 13, 2025
  • Patterson, CA

They were real helpful in understanding our needs.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Happy with the outcome

  • Angelica C.
  • Verified HomeBuyer
  • November 13, 2025
  • Katy, TX

We had a great experience building our new home with KB Homes. The quality of the work is excellent, and everything turned out just the way we hoped. After moving in, there were a few small issues that came up, and while communication was a little delayed at times, everything was eventually taken care of and resolved. Overall, we’re very happy with our new home. A special shoutout to Eli, Charles, Tasha — they were amazing to work with! Friendly, knowledgeable, and always willing to help. Would definitely recommend KB Homes to anyone looking to build a home.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 3

KB Home - Sales representative was good

  • Manish S.
  • Verified HomeBuyer
  • November 12, 2025
  • Marysville, WA

I had a great experience with Doug — he was very responsive, easy to reach, and addressed all my concerns promptly. However, I’m not satisfied with the KB Home mortgage representative . She never called to discuss the available options, and due to the lack of clarity, I ended up paying an additional $10k without understanding why.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My dream come true!

  • David B.
  • Verified HomeBuyer
  • November 12, 2025
  • Caldwell, ID

We are so happy with our home that we want to spend time in it. Between work and life we find ourselves away. The weekends have meaning now that we can be home. The sales staff, the builders, and the folks checking to address any issues we have had (which have been minor) are great to associate with! The whole KB team have been genuinely interested in our happiness and satisfaction for which we are.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Experience

  • Camryn C.
  • Verified HomeBuyer
  • November 12, 2025
  • Long Beach, CA

Everyone from the sales team to the site management have been wonderful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dave

  • Adalberto R.
  • Verified HomeBuyer
  • November 12, 2025
  • Palm Coast, FL

The hole process was great. Very satisfied.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Exceptional Craftsmanship and Professional Excellence

  • Racheau L.
  • Verified HomeBuyer
  • November 12, 2025
  • San Antonio, TX

I recently had the pleasure of working with KB Homes on the construction of my new home, and the experience exceeded every expectation. From the initial planning stages through final completion, the team demonstrated a level of professionalism, precision, and accountability that is increasingly rare in the industry. Every detail of the build was executed with care and expertise. The quality of craftsmanship is evident throughout the home, reflecting both technical skill and pride in workmanship. Communication was consistent and transparent, and any questions or adjustments I requested were ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

40 day review

  • Morgan D.
  • Verified HomeBuyer
  • November 12, 2025
  • Watkins, CO

Overall the home buying process was pretty easy. I had been in the home now about 40 days. I do feel KB needs to hire better contractors who actually value their work rather than just slapping together a house. I have already had warranty out to address issues and they had to send 5 companies to fix the everything. Warranty has been very good and are quick to get things fixed which is nice. Overall I’m satisfied with the house.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Great Experience!!

  • Roger A.
  • Verified HomeBuyer
  • November 12, 2025
  • Henderson, NV

We have been happy with all the KB Homes we’ve purchased through the years. This is our 4th KB home and very happy with the home. We had a great experience from contract to close. Five stars!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My home buying experience with KB Homes

  • Andrew M.
  • Verified HomeBuyer
  • November 11, 2025
  • Buckeye, AZ

My experience was awesome through the entire process from beginning to end from choosing my home the lot the interior designs to the loan and mortgage and escrow closing awesome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lb home experience new home purchase

  • Dave P.
  • Verified HomeBuyer
  • November 11, 2025
  • Brighton, CO

I had an amazing experience w KB Farmlore From the sales dept, to construction to finance. To the showroom experience of picking out all my upgrades, everyone was amazing, friendly and very communicative during my purchasing experience. We love it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • November 11, 2025
  • Covington, WA

I have had a great experience with overall home buying experience. Staff was very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great support

  • Dominique E.
  • Verified HomeBuyer
  • November 11, 2025
  • Henderson, NV

From the beginning to end we had a great experience. Lots to learn when you are a first time home buyer and KB really walks you through each step of the building process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Overall a Good Experience

  • Nicholson C.
  • Verified HomeBuyer
  • November 11, 2025
  • Haines City, FL

Well, overall this was a good buying experience for me. I should mention that this was not my first home buying experience but it was a first new build purchase & first in the state of Florida; I am from the Northeast. Doing things from that far away was a challenge. I was glad that I was well versed! My star rating would have been a 4 & 1/2 but there is no half-star so I keep it at 4*

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Excellent!

  • Jill M.
  • Verified HomeBuyer
  • November 07, 2025
  • Maricopa, AZ

Everyone was amazing, especially Sales and the KBHS group. Construction was good, really liked the Superintendent. His workers are not the best when it comes to straight walls and installing showers properly. Also whoever did the landscaping did not properly grade it in the front yard but Warranry is incredible and they are coming out to take care of it! Overalll an excellent experience!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Love our new home.

  • Marcus N.
  • Verified HomeBuyer
  • November 07, 2025
  • Round Rock, TX

Great home buying experience. Thank you KB Team!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Awesome

  • Joel H.
  • Verified HomeBuyer
  • November 07, 2025
  • Goodyear, AZ

Kb was great to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

☆☆☆☆☆ Five Stars

  • Hussam A.
  • Verified HomeBuyer
  • November 06, 2025
  • Palmetto, FL

We had a great experience with KB Homes! Bryan and Eric from KB Homes, along with Megan from KBHS, did a fantastic job throughout the process. While we had a few concerns along the way, the team worked together seamlessly to address everything quickly and professionally. Their commitment to resolution and customer satisfaction really stood out. We’re very pleased overall and would highly recommend KB Homes, KBHS, and First American Title!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth and Enjoyable Homebuying Experience

  • Carla H.
  • Verified HomeBuyer
  • November 06, 2025
  • Fresno, TX

My experience with KB Home has been nothing short of amazing. From start to finish, every step of the process was handled with care, professionalism, and clear communication. The sales staff took the time to answer all of my questions and made sure I understood every detail. The construction team was thorough and took pride in their work — the quality and craftsmanship truly show. I also appreciated how responsive the team was anytime I reached out with a question or concern. The final product exceeded my expectations, and I couldn’t be happier with my new home. I would definitely ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic quality!

  • Caroline G.
  • Verified HomeBuyer
  • November 05, 2025
  • Midland, NC

Fantastic quality! Easy to work with builders. 10/10

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

General process

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2025
  • Palmetto, FL

From the moment I visited the KB Home site to view the models I felt welcomed and well taken care of. My Agent Michael made the process so easy. He was informative from the beginning to closing. I would highly recommend KB Homes. The price and quality are unmatched!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall home buying experience

  • Marissa Z.
  • Verified HomeBuyer
  • November 05, 2025
  • San Antonio, TX

Overall great experience worked day in and day out to help us get us in our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Furnace is not working

  • Danita S.
  • Verified HomeBuyer
  • November 05, 2025
  • Brighton, CO

My home is great, but I have been having issues getting my furnace working properly. Hopefully this gets fixed soon before it starts snowing. Beautiful home, but it would be better with working heat.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 1

Great Experience

  • Jonathan J.
  • Verified HomeBuyer
  • November 05, 2025
  • Spring, TX

Process went very smooth from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience after move in.

  • Nazar B.
  • Verified HomeBuyer
  • November 05, 2025
  • Antelope, CA

Chad and his team have been especially great and responsive to any issues we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5