KB Home Reviews
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What Homeowners Have to Say About KB Home.
KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10680 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
KB Home - Overall, the process was smooth and easy.
- Jarad A.
- Verified HomeBuyer
- June 02, 2022
- Las Vegas, NV
Overall, the process was smooth and easy.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Pay very close attention to what upgrades you get with reguard
- Ivan L.
- Verified HomeBuyer
- June 02, 2022
- San Antonio, TX
Pay very close attention to what upgrades you get with reguard to making sure they are put down on paper exactly as you want them. The studio has a habit of messing things up.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Salesperson Dian
- Michael P.
- Verified HomeBuyer
- May 31, 2022
- Castle Rock, CO
It was a good experience from start to finish.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Karl, and Sharlin were amazing
- Jeffrey D.
- Verified HomeBuyer
- May 31, 2022
- Tucson, AZ
Karl, and Sharlin were amazing
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Loving my new home
- Marie E.
- Verified HomeBuyer
- May 21, 2022
- Surprise, AZ
I’m very impressed with the the quality of my home. There are some issues with the wood trim but that is being addressed. They have made my experience a pleasant one. Very responsive and accommodating. All issues are being taken care of in a timely manner. I highly recommend purchasing a home with KB!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Organized/Great Communication
- Gregory C.
- Verified HomeBuyer
- May 19, 2022
- Ontario, CA
Trustworthy builder that finished in a timely fashion.........
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
NA
- Son K.
- Verified HomeBuyer
- May 19, 2022
- Citrus Heights, CA
Walk in inspection and warranty representative were great.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Top Notch
- Marcus J.
- Verified HomeBuyer
- May 19, 2022
- Fowler, CA
As a first time homeowner I was really pleased with purchasing experience from beginning to end and frankly I didn’t experience some of the horror stories you often hear about. This company is well represented by a team of professionals (Christine S., Nancy C., and Jackie R.) who all go above and beyond to ensure customer satisfaction by making themselves available to address any and all questions and / or concerns. Again, I am thankful for a somewhat stress free experience, but again KBHS has a awesome team in place that if I would buy another property I would relish the opportunity to work ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Everything
- Yihenew A.
- Verified HomeBuyer
- May 19, 2022
- Manor, TX
Satisfied good experience and learning
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Smooth Buying
- Judith C.
- Verified HomeBuyer
- May 17, 2022
- Lockhart, TX
We worked with John the sales rep for KB Homes. Our buying experience was smooth with just a few hick ups along the way. John always kept us informed . When we visited the KB Homes design center we had so much fun picking out the upgrades for our brand new house. Our house turned out beautiful. I would recommend KB Homes to anyone searching for a new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Good Company to do business with
- Linda H.
- Verified HomeBuyer
- May 11, 2022
- Willow Spring, NC
Definitely would recommend KB. The house was completed on time. Everyone was pleasant to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Customer service
- Xuan T.
- Verified HomeBuyer
- May 05, 2022
- Tomball, TX
Shawn, Jake, and Daine have great communication and their customer service skills are great.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - My experience went better than expected!
- Britney L.
- Verified HomeBuyer
- May 04, 2022
- Kyle, TX
My experience went better than expected! Other than material shortages and constant push back dates on closing, it was out of their control! Overall I’m very satisfied with my house!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good Builder
- Shirley L.
- Verified HomeBuyer
- May 01, 2022
- Las Vegas, NV
Good price and house, the only thing is final finish work not very well but make it up as good post service.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Everyone was very helpful, available and willing to help.
- Ozma K.
- Verified HomeBuyer
- April 27, 2022
- Irvine, CA
Our exceptional experience in buying with KB started with our KB sales agent Sarah. She was very accommodating and handled our questions professionally and even like a friend. She was always available to address our concerns. We were sad that we didn’t get to close our home with her since she was there from the beginning, but Sue was also very nice. Jennifer and Lorri spent so much time with us, helping us determine what options we wanted for our home. They provided great insight, and were very patient as we were indecisive at times. Brian, our superintendent was amazing, .accommodating ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Communication is key!
- Tommy C.
- Verified HomeBuyer
- April 27, 2022
- Litchfield Park, AZ
Throughout this process, we were always kept updated. I appreciated the constant communication.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
service after moving in is great
- Anonymous
- Verified HomeBuyer
- April 27, 2022
- Riverside, CA
Fast responding team and help the home owner with any issues
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The Construction Supervisor, Chris, was exceptional.
- Liz C.
- Verified HomeBuyer
- April 27, 2022
- Santa Clarita, CA
The Construction Supervisor, Chris, was exceptional. During the build, he conducted multiple FaceTimes with us as well as emails and texts. He was extremely responsive to all questions, etc. Once we moved in, he was with us “every step of the way” to ensure a smooth and happy move-in.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Pleasant house buying experience
- Anonymous
- Verified HomeBuyer
- April 26, 2022
- Las Vegas, NV
Good experience with KB Home. From the sales staff, project management team and customer service. All work in unison in answering our questions, comments and overall expectation.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Overall it was good experience.
- Mayankkumar P.
- Verified HomeBuyer
- April 26, 2022
- Frisco, TX
Overall it was good experience. I only take star out because of maintenance of yard. It would have been much better along with inside if contracted builder has taken care of debris in the yard. Else it was pleasure working with Larry & Olga. Contractor is completely different discussion :) .
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Overall pleasant experience
- Amanda J.
- Verified HomeBuyer
- April 25, 2022
- Citrus Heights, CA
I found a lot of mixed reviews on KB Homes and was initially very skeptical. Now being in our home for 2.5 months, it was the best choice for us at the time. All of the KB Homes employees we worked with and continue to work with are wonderful. Many things happened during our journey that were out of their control, mainly worker shortage and supply chain issue due to the pandemic. We understand all of this so choose to judge based on the quality of care and information we got from the KB team. The strengths of the team we worked with are communication, friendliness, informative, and patient. ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Karthik G.
- Verified HomeBuyer
- April 19, 2022
- Parrish, FL
Quality of workmanship can be better. Left the home uncleaned at the time of closing, a bit disappointed on that for sure.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
None
- WENDALL P.
- Verified HomeBuyer
- April 12, 2022
- Converse, TX
Very satisfied with overall building process
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The people involved in the construction follow up to details is great
- Arnulfo V.
- Verified HomeBuyer
- April 06, 2022
- Jacksonville, FL
Every person involved in the process from actual signing of the contract to detailed follow ups and updates during the construction process is great. Then the follow ups are done in a very timely manner.:,
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Everyone was great to work with and extremely helpful
- Danny H.
- Verified HomeBuyer
- April 06, 2022
- Georgetown, TX
Everyone was great to work with and extremely helpful
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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