KB Home Reviews

My recent purchase is the second home I have at Spring Mountain Ranch - I love the very reasonable home price, the available choice of homes, the larger distance between the homes, and the rolling terrain area. Living at Spring Mountain Ranch is great!!

Low scores are due to construction foreman and issues still not resolved.

Office staff very knowledgeable and helpful. Design center staff also great

Terrible experience. Terrible customer service

They was ok ,but could do better on the quality of their yards and construction workers work. But overall I give them a 3

Took a year to build .

Jason, Severo and Steve were great to work with.

We have had a horrible experience and would not recommend using KB. Even after moving in, we still have so many issues that are taking forever to be addressed. We were told that any defects would be fixed within three days of our New Home Orientation, but here we sit about two months later and are still waiting for so many issues to still be fixed. Most of the issues are around sloppy work and cutting corners. Whoever worked on our house clearly doesn't have any pride in workmanship, and just rushed through their jobs hoping no one would complain. It is extremely disappointing to buy a new home in this condition, and is even more disappointing that they are taking so long to make things right. ... More

I would just tell a new homeowner that is purchasing a home with KB is to take your time on the studio selections, ask questions, touch the items whether it's the toilet or the windows, did I say ask questions please do, and when u walked thru your house with the construction manager for your walk thru look for everything, I mean everything, bring a portable mirror to look behind the toilet if u have too, because once u are in your new home u will be surprised what you find!! But u will love the experience because u are about to be a homeowner from nothing to something.

Responsive and helpful with finishing items on the home. Good communication throughout the process.

KB homes are nice homes and a community. All went well.

It was a great experience . It was my first home and I didn’t know what to do or expect… they made it easy

All the employees that were connected to KB Homes were most helpful and had a way of making you feel that your home being done right was very important to them. That our satisfaction with the whole buying experience and now the living experience in the home is top rate. We are extremely satisfied with the home and would highly recommend KB Homes to potential buyers.

Quality, Warranties and service by far the best.

It was a great experience working with KB, they helped us on each step and made our buying experience great.

KB Home was on point with customer satisfaction! From the moment I walked in to tour the model homes and even now after closing 2 months ago. KB Home still remains in touch, looking for ways to ensure I am satisfied or if I have any concerns.

Accessory Options were great. The studio made everything clear and made selections even easier.

Everything was made simple for me and my wife from beginning to end. Thank you all for a great job.

Warranty has been extremely helpful in resolving all my concerns.

Help me in everything

They respond quickly when you need them. Very pleasant and professional people.

Mid-level workmanship & materials for a high-quality price.

KB walks the buyer through the entire process with great communication and excellent customer service (big shoutout for outstanding service from KB sales agent Jana M. and KB Project Manager David W.) A very smooth process from beginning to end. Thank you KB!!!

I had a great experience. Our building manager Trevor was amazing through out our process and after. Trevor was a pleasure to work with 2 thumbs up

My house was way to rushed. My garage door doesn’t work, my porch lights don’t work, my cabinet hasn’t been fixed yet, and the painting on the house was pretty bad. Just wish my house wasn’t rushed i should have to many problems moving into a brand new house. Also no one answers the phone when i need things fixed