KB Home Reviews

While our house was almost 7 months behind schedule, we still love the home. In our area, it was a great deal, especially for a new build. There are some quality issues with the home (paint not even, wrong fixtures installed, internal walls / corners that aren't completely straight), but KB has been quick to help us fix them. We like it a lot and were pleasantly surprised at the whole design process.

Overall I am happy with the quality of the home. I have had no major issues with the build. Had some minor issues that KB builders addressed quickly. I have always received support in a professional and prompt manner. I have had an emergency where my breakers were stolen. KB took action and responded swiftly getting me replacements within 2 hours when breaker supplies were scarce due to the pandemic. I would evaluate KB as a high-quality builder.

I dont feel like they genuinely care about their costumers. They will ignore most of your concerns during the construction. You will not be compensated for the money and time lost because of their faults. They only care how much profit they can make without using high quality workmanship.

The build process was pretty good. However, getting things truly finalized has been challenging. Little issues that we all knew needed to be fixed or corrected have taken a really long time to complete and communication on progress and status of those issues has been slow.

Everyone here was extremely helpful and knowledgeable through every step of the building and buying process.

This was an awesome home purchasing experience from start to finish. I'm really enjoying my new KB home.

Great customer service from the site superintendent, always stayed on top of everything and paid attention to details.

My salesperson was great to work with and very responsive to issues

KB home price is affordable.

they are always helpful to your needs

The process is slow, however is worth it. Really happy with my new home.

Staff was always professional, and they made sure everything has been to my satisfaction, even after I moved in my home.

I love the service and the texture of the house. And after I move to the house the offer me a touch up in the house

Honored contract and commitments during a period of rapidly increasing prices. Other builders bailed. KB delivered quality product on time for less.

I have seen many homes from different builders and I must say KB has the best quality, upgrade options, to make the home the way you want it. Other builders just have cookie cutter homes.

The service we received from the sales office, to the design studio, to the entire building process, and through the entire loan process, was absolutely amazing! KB Homes made this experience a delight and we were involved with the whole process. My house is absolutely beautiful and was everything I asked for. I would definitely recommend KB Homes to anyone looking for quality service and a quality built home.

My experience was wonderful with KB home I would 100% recommended to my friends and family, It would be a great company when they hired more Spanish speaking employees, just to understand each other with no confusing. Ill like to thank everyone for helping me thru this process and Thank you for helping me build my dream home.

Really excellent customer service. Quick response time and repair turnaround

Excellent home and overall I’m very pleased with my home. I closed back in September of 2020 and I couldn’t be happier.

Had an amazing experience! Love the home but what stood out the most was the team I got to work with. Took care of my concerns and even my unnecessary requests.

Kb will work with you and get any issues taken care of. Patients is a huge key factor in it all!

Very happy with our new home.

We were promised to have closing done on September 17, 2021. As per that we sold our home in Florida. Then they moved the date to October 21st. We had to rent a home since we sold ours. All the furniture and stuff were put in a rented storage in Pflugerville. They moved the date again to October 27th. Then to November 4th. Then to November 12th. Finally happened on Nov 12th. You don't understand the financial burden we faced over renting a home and the storage. Driveway has a crack . Garage has concrete broken off in many areas. Hole in garage where sheet rock meet. Door bell was placed on the second floor which you don't hear downstairs. Toilets with cheap plastic flush handles which are very loose and you can't tighten them anymore. Also for the water pipe to come through the wall to the toilet tank has a big hole on the wall which cannot be covered with the rounded cover. Sliding door has a sliding screen and that was torn around its handle, they corrected it with silicon !!. Water problem in the back yard. If you walk, your boots (you need boots) will sink in the clay like mud about 4-5 inches. Irrigation / sprinkler guy said its not from the sprinklers and may be coming from underground all the way up from the golf course area. This is our 4th new home we built. Ryland home New Port Richey Florida Lennar Homes in Naples, Florida Custom made home by Bill construction in Naples, Florida. All these homes were so beautiful. It is so unfortunate that we settled for KB homes since we could not get Pace Setter or Clark Williams homes. ... More

KB is a great home builder and would recommend them to anyone in the market to build. Love the options and how swiftly KBHS (kb’s lender) took care of things for me along the way.

KB builder employee very helpful .