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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10680 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10680 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - You need to do your homework before select all options.

  • Tim L.
  • Verified HomeBuyer
  • October 12, 2021
  • Las Vegas, NV

You need to do your homework before select all options.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Staff were very helpful in navigating buying process

  • Srinivas P.
  • Verified HomeBuyer
  • October 12, 2021
  • Lincoln, CA

Staff were very helpful in navigating buying process

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I can’t wait to be able to swim in pool

  • Saul Y.
  • Verified HomeBuyer
  • October 06, 2021
  • Santa Clarita, CA

I can’t wait to be able to swim in pool

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The loan/finance team was very helpful. Sales very responsive and super friendly

  • Corina R.
  • Verified HomeBuyer
  • October 06, 2021
  • AURORA, CO

Would recommend to friends and family. Very likely to purchase another home from KB.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The general contractor here is exceptional!

  • Harriet L.
  • Verified HomeBuyer
  • October 06, 2021
  • Richmond, TX

The general contractor here is exceptional! His caring and responsiveness made this the best home buying experience! Even after closing he is helping me with the little things I’m noticing!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Loved building with KB

  • Brian M.
  • Verified HomeBuyer
  • October 05, 2021
  • Las Vegas, NV

Everyone is very nice and communicative. We loved our experience and even after we got in the home, they didn't stop communicating with us about our experience and how they would make it better.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Need supervision during and after work done during construction.

  • Jesus L.
  • Verified HomeBuyer
  • October 05, 2021
  • Boerne, TX

Need supervision during and after work done during construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great sales and customer service

  • Mousumi Y.
  • Verified HomeBuyer
  • October 05, 2021
  • San Jose, CA

Right from sales team to customer service all have been great in our purchasing experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Good overall experience, professional and responsive staff

  • Ramandeep S.
  • Verified HomeBuyer
  • October 05, 2021
  • Frisco, TX

Good overall experience, professional and responsive staff

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The staff are friendly and nice.

  • Michael S.
  • Verified HomeBuyer
  • September 21, 2021
  • Las Vegas, NV

The staff are friendly and nice. Seem like genuinely good people. The home is quality and the location is ideal.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The pricing

  • Jorge B.
  • Verified HomeBuyer
  • September 14, 2021
  • Las Vegas, NV

I have a great experience with KB home great communication an awesome people to work with very professional very knowledgeable I'm very happy.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Amazing!

  • Rose S.
  • Verified HomeBuyer
  • September 14, 2021
  • Fontana, CA

Amazing! Everyone was so nice throughout the process.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - We had an absolutely incredible experience with KB homes.

  • Wesley P.
  • Verified HomeBuyer
  • September 07, 2021
  • Kyle, TX

We had an absolutely incredible experience with KB homes. Great communication and response.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall it worked out great

  • John C.
  • Verified HomeBuyer
  • September 05, 2021
  • Lockhart, TX

Overall it worked out great

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thank you!

  • Rigoberto B.
  • Verified HomeBuyer
  • September 01, 2021
  • Leander, TX

The sales rep (justin), Construction Super (Hunter), and Greg were always super prompt in resolving any issues we would bring up.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Follow through on reported concerns is excellent.

  • Shelley W.
  • Verified HomeBuyer
  • August 25, 2021
  • Rohnert Park, CA

Although we moved into a home surrounded by lots under construction, the crew was always friendly and considerate in leaving the area swept and orderly at the end of the day.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We had a smooth home buying experience with KBHome!

  • Anonymous
  • Verified HomeBuyer
  • August 24, 2021
  • Castle Pines, CO

We had a smooth home buying experience with KBHome!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great communication with the finance, sales staff,design center, and construction superintendent.

  • Judith J.
  • Verified HomeBuyer
  • August 24, 2021
  • Titusville, FL

The entire KB team was very cooperative, helpful, patient and knowledgeable. A few glitches in getting in because of the Covid virus, but that is not the builders fault. Timeline to close was moved at least three times and that cost me additional monies ~ to store my furniture. That basically is my only issue. Some of which was not the builders fault. Any structure issue are being addressed - minor trim work is being fixed. The value and property are exceptional. One criticism I would list is that the landscaping is almost identical for each house in this phase of the Verona development. ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The experience was great.

  • Verna K.
  • Verified HomeBuyer
  • August 24, 2021
  • Las Vegas, NV

The experience was great. Everyone at KB I encountered was very helpful. I have no complaints.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home

  • Christopher V.
  • Verified HomeBuyer
  • August 22, 2021
  • Kyle, TX

First time homebuyers. We designed the most beautiful home at a reasonable price. The process was friendly and we were kept informed every step of the build process. Unfortunately, there were a few issues with craftmanship (brickwork and cabinets had a few issues). Overall, great experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Answered any and all questions. Were responsive and did a good job!

  • Alexander G.
  • Verified HomeBuyer
  • August 19, 2021
  • Las Vegas, NV

Answered any and all questions. Were responsive and did a good job!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Nice and smooth translation

  • Anonymous
  • Verified HomeBuyer
  • August 18, 2021
  • Georgetown, TX

Nice and smooth translation

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Customer service was amazing!

  • Nora B.
  • Verified HomeBuyer
  • August 17, 2021
  • New Braunfels, TX

Customer service was and continues to be incredible! Everyone is responsive, helpful and friendly. Even after closing I can reach out to David my salesman, Ena in the design studio and of course Joey and I always get a quick response. The entire experience has been great!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very happy

  • Robert F.
  • Verified HomeBuyer
  • August 10, 2021
  • Las Vegas, NV

Great personalized service, from Kimara in the sales office to Steve and everyone else including Jacob for the conclusion of the move-in process and great follow ups

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

High Standards

  • Michael A.
  • Verified HomeBuyer
  • August 10, 2021
  • Las Vegas, NV

This company has a high emphasis on standards. There were numerous inspections that KB Homes accomplishes on top of the city or state requirements. Independent inspectors come through to inspect for quality control periodically throughout the building process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4