KB Home Reviews

The help provided by the team, they helped from day 1 to even after we started living in the house. The team cares for the buyers and always felt we were in the same team

Everybody at KB is there to help you

KB staff "held our hands" all the way through the process and kept us updated on all steps/progress along the way.

Communication throughout the process was great. I had to give 4 stars for materials because I haven’t been in the house for a month and my dishwasher isn’t working already.

Great service quality Fast service Good product

Doesn't worth the price. Bad service. won't buy KB home's house again.

I am very happy with my home and the team at K&B

Everyone at the garrison were really helpful and. They have guided really well throughout my journey . They are a great team and definitely recommended .

All was good from sales to the loan but the problem I had was getting the answers I needed from the construction team when the house would be ready so I could move out of where I was living but my loan officer Jason was on point to get all my questions answered even though it was not his job

Kb homes was a great experience for us they walked us through the entire process their responds to my questions was in a timely matter they were GREAT

Easy to work with and they always listened to our concerns

The project manager and sales office always kept me updated with the progress of building the home.

Really Had a bad experience with the KB home builder. There was an issue in my AC unit and drywall cracked in the living area. While on final day closing we collected keys directly from Austin Tile and we didn’t set the temperature to 69 inside the house. In return the builder is blaming us you are responsible to your house. After closing I never been at the house, then how can I responsible. It’s their responsibility to set every thing properly and currently when submitting keys to Owner. And how can they expect the Owners has to move when there was a drywall cracked in the living room. We closed in mid September and planned to move on 1st week of October, then got to know there was a cracks in drywall. But still the builder saying we have to move and it’s our fault. I felt really irritated and had a very bad experience after closing the house. Before closing they were like making fast to close immediately and now they literally took one month to fix that issue and saying if it happens again we need to pay for all the expenses. Really very bad Experience!!!!! ... More

It was a great process.

Great experience working with kb homes

It was a great experience

I had a great experience with the purchase of my home. The people here are awesome and truly care about you. They called weekly to give me updates on my home as it was being built. When they realized that my flooring was going to be delayed, they called to let me know and I had a chance to go back to the design center to pick out more flooring. Speaking of the design center, they are awesome!! Very knowledgeable and friendly as well. Love that I could get my refrigerator, washer and dryer put in my home before I moved in. I think the price of my home was on point, the options that are available are on point, and the quality of my home is on point. Once you are in your home, they will do a 30 day, check in to see if there is anything that needs to be done. If so, they are on it and will make sure it is corrected and make sure you are satisfied with the work. What builder cares that much about their homebuyers to make sure that everything is just right for you? I will buy my second home with KB again. ... More

I am glad we chose KB as our builder. Our house and community is beautiful. The staff took care of us.

Excellent! Would build again with KB!

Great job by everyone on the team!

working with my construction manager gave me a sense of comfort that my home would be everything I wanted. I appreciate the Construction Manager who kept me abreast of every detail of the build.

We love the new home!! Iman was so warm and helpful in providing us weekly updates. She always called us back and helped resolved our issues in a timely matter! Devin is also great and extremely knowledgeable throughout the walk through process! He followed up and got all our items resolved at closing!!

Better make sure you get all your final adjustments taken care of before you sign the final papers because at least one of the construction managers will ignore you after that!!!

Everyone I worked with made the experience an enjoyable one.

My experience was pretty good.