KB Home Reviews

Great support from sales team but poor and slow support from construction, engineering and customer service during and post close.

Great service and quality houses!

Everything on the building the building process was great just don’t go through their preferred lender kbhs home loans

All the staff was very helpful

The experience was scary but we had a great team that helped us.

I would definitely recommend and purchase my next home with KB Homes it was been a good experience do to the team

Very poor workmanship noticed across different areas of home. Home looks new, but feeling is old becuase of numerous issued noticed after we moved in. It has been over 2 months since we closed Escrow, but warrany folks have been unable to resolve all issues. Issues that have been resolved were not done on a timely manner either. I truely feel that there was a lack of supervising from KB Home during the time home was buiilt resulted, due to which all the messy situations wr are going through now.

The experience was great. Thanks

That KB is a good builder and has very good reviews.

Easy process, sales associate and superintendent very helpful

Tyler from the design studio was amazing! There were a few major things that really affected my rating. The first is when we toured the models with the sales rep we were lied to about included features. The second was they installed the wrong cabinets initially. We had to bring it to their attention because no one realized the mistake. The final thing was after doing the final walk through and marking the items that needed to be fixed we were promised they would be fixed by closing. Only half the items were corrected. We then had to wait over a month to get some of the items fixed. That being said, I have heard horror stories from other builders. ... More

Great experience from 1 day to the closing date.

It was a good experience. Everyone was very nice and helpful

D’Ann, Nik, Jason were amazing to work with

Good for my family

Overall I am very happy with my new home. I had several issues prior to my closing date and with it being a tight time frame between closing and having to move out of my previous living situation I had to let some stuff go that was never fixed, being told it would get done in 1-6 weeks. I have been at my property for almost 2 months now with none of that stuff getting remedied, but once that gets done I will be a lot happier.

Great Customer Service from start to finish!

Sales and construction staff were friendly courteous and very knowledgeable. We were especially pleased with the final walk-through and resolution of any minor issues.

All of the people involved with the purchase, from the sales to the final inspection and walk through, have been there for us. After we moved into our beautiful home, the KB staff has been very responsive to any questions or problems.

Now that we are in the house we can see stuff that is not done right. We are going thru the warranty to fix our house

Very satisfied and good quality homes

On your final walk through make sure everything is working & upgraded that you pay for But Kb homes Construction manager not take care of my driveway its not contructed well to hight to park car i am really not satisfied with my driveway

It was a wonderful experience working with KB Home.

Yes, I already told a friend whose looking for a place that the Builders are good. That this is the second I got from them and I’m very satisfied the way they built their houses.

Amazing smooth process , always answered questions right away and very quick to fix any issues.