KB Home Reviews

Long story short, the KBHomes staff were really great on every section of the buying purpose.

Great team, very helpful and responsive.

The customer service from the sales rep Jeff and the builder Tony. Outstanding

Overall, a pretty good experience. The Design Studio was great. Sonia helped us design a beautiful home. The ability to choose so many options isn't what I expected and the price point for upgrading is very reasonable. This makes each home unique. I do feel that some of the contractors aren't as detailed as others, but the Construction Manager tightens up any concerns promptly and follows up appropriately.

From the first time we talked about floor plans and available lots, to our closing day, everyone was amazing. Our sales associate transferred communities and still managed to keep us updated weekly. Superintendent was very responsive and kept us up to date the entire time, and made it possible to close early!

kB homes is really good, outstanding customer service with sales and the builder

Jenee was excellent during the entire process. Richard and Sal were very responsive and helpful. The design center had some hiccups with some of the things we picked but so far we have been accommodated.

sales team very informed and helpful

I had a great experience buying a hole from KB.

Kevin and other associates kept me updated w/ current progress as well as photos. (I was purchasing while living in another state. ) felt confident of my best interest.

KB homes made my dreams come true! Let them help you achieve your dreams!

It was great experience buying the home from KBHomes. Good prices with modern outlook.

The buying process with easier then I thought

My wife and I were very pleased with the service from all the KB Staff that has worked with us. Mark from the sales office was extremely kind and helpful throughout the home buying process. He was always available to help answer any of our questions. Once we moved in there were a few items which needed to be addressed, but Handel from KB Customer Service was awesome and made sure all our service request were taken care of in a timely manner. We are very pleased with the service from KB Northpark in Ontario and we are very happy with our new home!

Overall very easy home buying experience

A few issue we had to contact the warranty people. Quick response. Could be better if they discovered the issue And fix it before closing.

Nicely built home, just a couple of design flaws, pertaining the kitchen light placement, the hallway light placement entering the home from the garage, no screen door for the patio and the driveway could be a little wider to accommodate two vehicles. In addition, the garbage and recycling cans need an area on the side of the house to be placed, most likely some type of cement platform.

The buying and building process went smoothly, especially considering the challenging tines in which we live

Excellent price and workmanship

Buy Buy Buy , it’s a great community.

Our family absolutely loves our KB Home! From the design to the details we were able to add at the studio we're in love. Beginning with the first steps of our purchase with the sales crew (Michael and Deb) I was impressed with their transparency and communication. At the studio, Debbie was extremely helpful as the choices were abundant. She understood we had a price range in mind and with her guidance we were able to design a killer home. Of course, with Covid this wasn't an ideal situation, but the crews pressed on and delivered our home within the time frame given. Lastly, and of course I'm biased, but you can't go wrong with a KB Home. ... More

for the first time as new home buyer i am satisfied with my decision ..

Great plans, competent people, decent quality materials and reasonable pricing

The KB team have been great to work with in every aspect

Out of all the well known home builders out there, KB Homes offers extensive options for customization and upgrades for your home which means no two homes are truly the same. Great build plans as well. My only negative with workmanship and materials were primarily with the cabinet quality and installation and the work done to fix a patch after an HVAC installation that went very wrong. They were quick to remedy it but it's still not 100% and most likely will never be but it's pretty minor cosmetic wise at this point.