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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10680 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10680 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

The team was great

  • Jerry F.
  • Verified HomeBuyer
  • December 08, 2020
  • Spring Valley, CA

The responsiveness of the team was great!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

His communication skills and his responsiveness Our New KB Home

  • John L.
  • Verified HomeBuyer
  • December 08, 2020
  • Las Vegas, NV

Our builder communicated with us throughout the construction process - Both by phone and pictures (we were out of state). Once we moved in, his response to both little and big issues was/is phenomenal.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great price and costumer service

  • Juan G.
  • Verified HomeBuyer
  • December 08, 2020
  • Houston, TX

Great price and costumer service

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Diane and JP kept me up to date on the progress of my home

  • Janice C.
  • Verified HomeBuyer
  • December 08, 2020
  • Castle Rock, CO

I like the clever use of space. Plenty of storage. The response to any questions I may have ... very prompt response.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Spacious, Beautiful, and Unique Designs

  • Jessica R.
  • Verified HomeBuyer
  • December 02, 2020
  • San Antonio, TX

I enjoy the unique designs that KB has to offer. Our KB Home is very spacious and beautiful inside and out! We’re very happy with our new home and do not regret choosing KB Home as our builder

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The entire purchase process went well and KB Homes response to

  • Venus C.
  • Verified HomeBuyer
  • December 01, 2020
  • Victorville, CA

The entire purchase process went well and KB Homes response to inquiries and repairs were excellent. I would definitely recommend KB Homes to family and friends.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic communication.

  • Elizabeth M.
  • Verified HomeBuyer
  • December 01, 2020
  • Menifee, CA

Fantastic team of Pros who communicate well and were able to give a homebuyer the attention needed during Covid. Although it took a little longer to get to the build, the home is worth the wait.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The home is very nice but I was disappointed because the bed

  • Angeline T.
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Worth, TX

The home is very nice but I was disappointed because the bed rooms are very small considering the square footage of the home. I would have rather have a smaller backyard to much larger bedrooms. The masters suite is average and that should be the largest room in the home. One of the rooms is so small until I will have to use it as an office space.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Karen make you feel you are literally part of her family.

  • Angel N.
  • Verified HomeBuyer
  • December 01, 2020
  • Clermont, FL

Karen make you feel you are literally part of her family. Her knowledge and personal treatment made the while process the difference. Be ready for the underwriting process, is not an easygoing.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Long story short, the KBHomes staff were really great on every

  • Alexis P.
  • Verified HomeBuyer
  • November 25, 2020
  • Jacksonville, FL

Long story short, the KBHomes staff were really great on every section of the buying purpose.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great team, very helpful and responsive.

  • Joe R.
  • Verified HomeBuyer
  • November 25, 2020
  • Hollister, CA

Great team, very helpful and responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Customer service

  • Stacey M.
  • Verified HomeBuyer
  • November 20, 2020
  • Gibsonton, FL

The customer service from the sales rep Jeff and the builder Tony. Outstanding

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Donald G.
  • Verified HomeBuyer
  • November 19, 2020
  • Palm Coast, FL

Overall, a pretty good experience. The Design Studio was great. Sonia helped us design a beautiful home. The ability to choose so many options isn't what I expected and the price point for upgrading is very reasonable. This makes each home unique. I do feel that some of the contractors aren't as detailed as others, but the Construction Manager tightens up any concerns promptly and follows up appropriately.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experience- even during a pandemic

  • Ashley S.
  • Verified HomeBuyer
  • November 17, 2020
  • Leander, TX

From the first time we talked about floor plans and available lots, to our closing day, everyone was amazing. Our sales associate transferred communities and still managed to keep us updated weekly. Superintendent was very responsive and kept us up to date the entire time, and made it possible to close early!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - kB homes is really good, outstanding customer service with sales

  • Scott M.
  • Verified HomeBuyer
  • November 17, 2020
  • Mascotte, FL

kB homes is really good, outstanding customer service with sales and the builder

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Jenee was excellent during the entire process.

  • Dan P.
  • Verified HomeBuyer
  • November 16, 2020
  • SIMI VALLEY, CA

Jenee was excellent during the entire process. Richard and Sal were very responsive and helpful. The design center had some hiccups with some of the things we picked but so far we have been accommodated.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - sales team very informed and helpful

  • Michael B.
  • Verified HomeBuyer
  • November 13, 2020
  • Parker, CO

sales team very informed and helpful

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I had a great experience buying a hole from KB.

  • Ryan R.
  • Verified HomeBuyer
  • November 12, 2020
  • Riverview, FL

I had a great experience buying a hole from KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Communication

  • Saralyn P.
  • Verified HomeBuyer
  • November 10, 2020
  • Spanaway, WA

Kevin and other associates kept me updated w/ current progress as well as photos. (I was purchasing while living in another state. ) felt confident of my best interest.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Service 100% Guaranteed

  • Oscar H.
  • Verified HomeBuyer
  • November 10, 2020
  • Murrieta, CA

KB homes made my dreams come true! Let them help you achieve your dreams!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - It was great experience buying the home from KBHomes.

  • Saaksham K.
  • Verified HomeBuyer
  • November 06, 2020
  • San Jose, CA

It was great experience buying the home from KBHomes. Good prices with modern outlook.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The buying process with easier then I thought

  • Gloria S.
  • Verified HomeBuyer
  • November 05, 2020
  • Moreno Valley, CA

The buying process with easier then I thought

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Overall great home buying experience!

  • Jeremias A.
  • Verified HomeBuyer
  • November 05, 2020
  • Ontario, CA

My wife and I were very pleased with the service from all the KB Staff that has worked with us. Mark from the sales office was extremely kind and helpful throughout the home buying process. He was always available to help answer any of our questions. Once we moved in there were a few items which needed to be addressed, but Handel from KB Customer Service was awesome and made sure all our service request were taken care of in a timely manner. We are very pleased with the service from KB Northpark in Ontario and we are very happy with our new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Kept us in the loop with consistent updates

  • Brandon O.
  • Verified HomeBuyer
  • November 05, 2020
  • Aurora, CO

Overall very easy home buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - A few issue we had to contact the warranty people.

  • Hannah J.
  • Verified HomeBuyer
  • November 05, 2020
  • Ontario, CA

A few issue we had to contact the warranty people. Quick response. Could be better if they discovered the issue And fix it before closing.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5