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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10647 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10647 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Excelent

  • Nelly Josefina B.
  • Verified HomeBuyer
  • June 19, 2024
  • Katy, TX

It is a good work team, excellent service, I am very happy with my new house.

KB Home responded:
Thank you for sharing your positive experience with our team, Nelly!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Sujatha R.
  • Verified HomeBuyer
  • June 19, 2024
  • Wesley Chapel, FL

It was a breeze with Manny, bill and the home studio team. Options and cost were clearly explained along with usage.

KB Home responded:
We're thrilled to hear that Manny, Bill, and our entire team were able to provide such a positive experience for you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall a great experience

  • Danny C.
  • Verified HomeBuyer
  • June 19, 2024
  • Elmendorf, TX

We recently built a custom built home in the southton Cove neighborhood in Elmendorf. We have been here for a month and so far have been pleased with our new home. We did have a few hiccups along the way and it took longer than promised to build our home for various reasons, but both KB and our mortgage lender worked through the issues and made it happen for us. KB was responsive to our concerns and the construction team was absolutely amazing. They have been great and have addressed any issues that we have encountered quickly. Overall, it has been a great experience and we love our new home

KB Home responded:
Thank you so much for taking the time to share your positive experience with the entire team here at KB Home, Danny!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Floorplan

  • Sheila F.
  • Verified HomeBuyer
  • June 19, 2024
  • Vacaville, CA

The floor plan is prefect for me. I have plenty of storage space. The plan function well for me. Minor issues that were resolved within a day.

KB Home responded:
We're glad to hear that you love your new home and had a great experience with us, Sheila!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Better than expected

  • Tracy B.
  • Verified HomeBuyer
  • June 19, 2024
  • Magnolia, TX

I was so surprised how fast the home went up, after the foundation was set. The contract supervisor kept me informed every week on the progress. When I finally moved in I had a couple of small issues like attic door needed lubricating and dryer wasn't working with outlet, they fixed both issues within 3 days.

KB Home responded:
Thank you so much for taking the time to share your positive experience working with our team, Tracy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service.

  • Jeremy Nathanie T.
  • Verified HomeBuyer
  • June 18, 2024
  • Clovis, CA

Everyone who made our home buying experience was great. From sales to loan office and customer service and the supers, nothing but great things to say. Everything was done timely and with great customer service.

KB Home responded:
Congratulations on your new home, Jeremy! We're glad to hear that you're happy with your experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sergio,Dawn,Doug ,Kelly and Annmarie were excellent !

  • Paul P.
  • Verified HomeBuyer
  • June 18, 2024
  • Casa Grande, AZ

Kb homes was an excellent home buying experience.

KB Home responded:
Thank you so much for sharing these kind words with the entire team here at KB Home, Paul!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Rajesh P.
  • Verified HomeBuyer
  • June 18, 2024
  • Valencia, CA

We recently purchased our dream home through KB Homes. From start to finish, the experience was outstanding. Our sales person was incredibly knowledgeable and supportive throughout the entire process. She listened attentively and patiently to our needs and preferences, guiding us seamlessly through each step. The home itself is everything we could have hoped for and more. The quality of construction is superb, and every detail was meticulously attended to. From the spacious layout to the modern amenities, it's clear that great care went into crafting this home. Additionally, the ...

KB Home responded:
We're glad to hear that our team was able to provide such a positive experience here at KB Home, Rajesh!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

From start to finish, and beyond great experience

  • Jesse H.
  • Verified HomeBuyer
  • June 18, 2024
  • Homeland, CA

Dianna was great always very helpful and responsive during the whole experience. The design studio staff was amazing and helpful. Sergio and Jeshua were very helpful through out the build. Michael and Mary made everything happen on the loan side of things. My wife deals with the customer care people so I’m not sure of their names but they are great as well. Was a great experience especially with us being first time home buyers.

KB Home responded:
Thank you so much for taking the time to share these kind words with our entire team, Jesse!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Owner

  • Wei-Bon C.
  • Verified HomeBuyer
  • June 17, 2024
  • Riverside, CA

We had very good experience with KB Homes.

KB Home responded:
We're thrilled to hear that you had such a positive experience working with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Juwana Brandon Dianne, Chrystal Von Sandy Todd

  • Velma S.
  • Verified HomeBuyer
  • June 14, 2024
  • Texas City, TX

Some of the Best personable caring and approachable individuals I have ever came across! The dream team that isn’t recognized by any one but us small people! Juwana

KB Home responded:
Thanks so much for taking the time to share your positive experience with the entire team here at KB Home, Velma!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone was amazing through out the whole experience

  • Rafael A.
  • Verified HomeBuyer
  • June 13, 2024
  • Converse, TX

I would recommend kb to family and friends. Best experience ever

KB Home responded:
Thank you so much for taking the time to share your positive experience with the team here at KB Home, Rafael!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Richard John F.
  • Verified HomeBuyer
  • June 13, 2024
  • Las Vegas, NV

Excellent and professional all the way

KB Home responded:
We're so glad to hear that you had an excellent experience working with the team here at KB Home, Richard!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homeowner

  • Linda T.
  • Verified HomeBuyer
  • June 13, 2024
  • San Antonio, TX

Excellent quality homes and they make sure their clients are happy

KB Home responded:
Thanks so much for taking the time to share your positive experience with our team, Linda!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sabrina

  • Iris May Olavid G.
  • Verified HomeBuyer
  • June 13, 2024
  • Clovis, CA

Fast & easy transactions with her, friendly & accommodating

KB Home responded:
We're thrilled to hear that Sabrina and the rest of our team were able to provide a positive experience for you, Iris!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Work manage

  • Edwin M.
  • Verified HomeBuyer
  • June 13, 2024
  • Aubrey, TX

During our walk through the house we observed some short comings due to some things that may have been overlooked,but as we pointed them out to Samuel he quickly motioned to fix it. As I mentioned,Samuel never failed us ,he and his team worked hard and resolved our issues. I thank him and his team for an excellent job well done.

KB Home responded:
Thanks so much for taking the time to share these kind words with Samuel and the rest of the team here at KB Home, Edwin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great work with KB homes

  • Renee G.
  • Verified HomeBuyer
  • June 12, 2024
  • Texas City, TX

Great first time home buyer experience with KB

KB Home responded:
Congratulations on your first home, Renee! We're glad to hear that you had a great experience working with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My experience with KB

  • Bryan Keith G.
  • Verified HomeBuyer
  • June 12, 2024
  • Alvin, TX

From the get go all salesman and KB employees were great to work with from the design center to on site sales to the construction supervisor, got us into our new home on the time we we’re told and given. Great experience.

KB Home responded:
Thank you so much for sharing these kind words with the entire team here at KB Home, Bryan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was great and a very sooth process.

  • Carlos A.
  • Verified HomeBuyer
  • June 12, 2024
  • Elmendorf, TX

It was a great experience and I’m completely satisfied.

KB Home responded:
Thank you so much for taking the time to share your positive experience with the team here at KB Home, Carlos!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I love KB Homes

  • Kevin R.
  • Verified HomeBuyer
  • June 11, 2024
  • Homeland, CA

I am very happy with my home. KB Homes have a feeling that make you feel at home. The home has been very nice since i moved in. There were some things that needed to be fixed and KB homes sent someone out to check it out quickly. I would buy another KB homes as my primary residence because their homes just have a homey feel to them.

KB Home responded:
We're thrilled to hear that you're happy with your new home, Kevin! Thanks so much for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First, But Not My Last Home Purchase w/KB Homes

  • Jeannie R.
  • Verified HomeBuyer
  • June 09, 2024
  • Las Vegas, NV

I had a rewarding home-buying experience. Amanda and Lee assisted me throughout the whole home-building process. I am a new home buyer and had no clue what was in store for me. I am grateful to KB for their help and for allowing me to ask so many questions. They are a knowledgeable company and are focused on the quality of their work and ease of the home buyer throughout the process. They assist the homebuyer based on their level of experience in this business. I am happy and content.

KB Home responded:
Congratulations on your new home, Jeannie! Thanks so much for sharing these kind words with Amanda, Lee, and the rest of our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Overall experience and good quality home!

  • Nicolette T.
  • Verified HomeBuyer
  • June 06, 2024
  • Henderson, NV

From the minute i entered the model home to the day my home closed i had the upmost customer service in all areas of the home buying process from the sales rep, to the mortgage lender, and thru the building process..thanks KB for my lovely home and great experience!

KB Home responded:
Congratulations on your new home, Nicolette! We're glad to hear that you're happy with your KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service

  • Martin P.
  • Verified HomeBuyer
  • June 06, 2024
  • Valencia, CA

Very satisfied with the home-buying experience with KB.

KB Home responded:
We're glad to hear that you've enjoyed your time working with the team here at KB Home, Martin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy with the KB experience

  • Anonymous
  • Verified HomeBuyer
  • June 06, 2024
  • Riverside, CA

The project manager and team have been prompt on fixing issues

KB Home responded:
We're so glad to hear that you're happy with your KB Home experience! Thanks for sharing with us!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Josh has been excellent in addressing my concerns

  • Yolanda Y.
  • Verified HomeBuyer
  • June 06, 2024
  • San Antonio, TX

Darrell and Josh have been extremely helpful, attentive and responsive during my entire home buying experience.

KB Home responded:
Thank you so much for taking the time to share these kind words with Darrell, Josh, and the rest of the team here at KB Home, Yolanda!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5