KB Home Reviews

Finding a new, quality built ranch style paired home in today’s housing market is rare and needed. My new home in Castle Rock Colorado is perfect in size, energy efficient, and good for both seniors and younger people, with and without families. A great mix for all .

You will receive excellent customer service from both the on-site builder; and the sales team.

To KB Home team, Thank you! Steve, Kc, Chelsey and Clint provides me all the update via email or text as their respond time is so fast. They even acknowledge that my prefer way of communication is email or text as I'm always on call for my work. They always give me updates every Friday or every other week especially during this pandemic. During this kind of event, update is what we need as we don't know what is happening. They texted me during the pandemic that they're on shutdown because of government requirement and they also text and email me when they're going to start again building. It removes my anxiety knowing that I have an awesome construction team to give me status on what is happening. Thank you Chelsey for helping me with my last minute removal of wall and additional add-on. ... More

Quality of materials not that great whomever KB used form lumber wasn't as i was expecting but overall final product turned out great

Easy transition from old house to the newly built.

My home is beautiful, and exactly as I wanted. There were a couple of hiccups in the building process, but they always responded quickly and fixed whatever the issue was. Now that I've lived here for almost 2 months I've noticed some small things that needed attention, and they have still responded quickly, and they have not given me any grief about fixing anything. I love the neighborhood as well because it is small and no CDD fees. Overall, I am very satisfied with my choice to go with KB Homes and I absolutely love my home.

My sales person was the very best and professional. She was very very responsive to every query.

Quality could be a little better but treated well by sales and others involved in the buying transactions and warranty transactions.

KB Home’s customer service have always promptly responded to any issues or questions.

Love my new home! Was able to make it my own with all the options.

Sales representative was very helpful.

Whole process from start to finish was way easier then we had ever thought

Good help and they worked fast

We love or house

It was good experience and understand more and more about the process

I appreciate everyone's efforts in getting our house move-in ready before the stay-at-home orders became mandated.

Many floorplans to choose from, tons of variety in the design center for personalization. All representatives are friendly and helpful.

When a company’s employees strive to give their beat to customers. As a customer that is the best thing.

Responsive team helped me with my dream.

Had a great experience with KB home. Everyone was very helpful and walked me through the entire process. This made everything easy and smooth for me. Loving my new home.

Excellent customer service and smooth process.

After I moved in there has been a few issues that has to yet be resolved but are on hold due to COVID 19. DeAndre has been great taking care os everything. Tom did a good job as well.

The community is wonderful with a mix of every home models. We choose plan 4 and love it. The workmanship on the home is average the material is average as well , but the upgrades are what make the home unique and beautiful. To be able an visit the home while construction is occurring and acknowledging adjustments is a good quality they offer. The Monte Bella , KB Home team is great to work with and heard our request of what my family was looking for in a home. They fulfilled our dream beyond our expectations. Thank you Monte Bella KB Home team for all the time in getting to know us and we did you. ... More

What stands out most to me is their willingness to correct issues I was unsatisfied with.

excellent