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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10679 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10679 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great home, wonderful customer service

  • Derek M.
  • Verified HomeBuyer
  • April 14, 2020
  • Rohnert Park, CA

The process took 6 months, which is about what was expected from the original estimate. The house turned out beautifully, and my family and I are thrilled with the result. In addition to the quality of the final product, all of the KB staff have been and continue to be wonderful in terms of consistent communication and following up on requests/inquiries. I would recommend this branch of KB to anyone looking for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Our home building and buying process was very smooth.

  • Jaime H.
  • Verified HomeBuyer
  • April 14, 2020
  • Manor, TX

Our home building and buying process was very smooth. Everyone was very professional and personable. All of our questions were answered before and after our process. Most importantly everything was done within the timeframe given.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Would do it again!

  • Anonymous
  • Verified HomeBuyer
  • April 14, 2020
  • Murrieta, CA

Overall it was a positive home buying experience with the exception of the lender which was a hit mess. To deal with a hot mess lender, I would give a larger incentive than a few thousand dollars, not worth it. Bring own lender and you will have the best experience with the friendliest and responsive staff. Some of the actual laborers lack enough care to their job and did some sloppy work but the people above them made them fix it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

wonderful experience

  • Rita B.
  • Verified HomeBuyer
  • April 10, 2020
  • Las Vegas, NV

very professional, on top of responses

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very happy with my KB Home!

  • Maria A.
  • Verified HomeBuyer
  • April 09, 2020
  • Fresno, CA

It has been a while since I have purchase a new home. I was first very happy of how fast the home was build. I am amaze of all the features the home has like the timed lights to conserved energy and the feature where it allows fresh air to enter in the house without opening windows. I am also very happy that the home has sprinklers in the home in case of a fire.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great Builder, Trustworthy, and Great Service

  • Jason Y.
  • Verified HomeBuyer
  • April 08, 2020
  • Hayward, CA

Buying from KB Homes has been a great experience. The sales and service staff are both excellent and easy to work with. They are very responsive and quick to get any issues resolved.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall everyone is doing a great job to make this a great and

  • Carlos C.
  • Verified HomeBuyer
  • April 07, 2020
  • Salinas, CA

Overall everyone is doing a great job to make this a great and easy way to purchase a home with kB .

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Nice purchase, wonderful communication with everyone from KB

  • Bin X.
  • Verified HomeBuyer
  • March 31, 2020
  • Las Vegas, NV

Nice purchase, wonderful communication with everyone from KB

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Extremely Reliable

  • Kendrick W.
  • Verified HomeBuyer
  • March 31, 2020
  • Goodyear, AZ

They are here to help whenever you need them. Comfortable business.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

First Home and We Love It!

  • Myron S.
  • Verified HomeBuyer
  • March 24, 2020
  • Vista, CA

My wife and I are extremely blessed to call our new KB house a home. Throughout the whole process, we were well informed and supported!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Positive Experience

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Loveland, CO

Kb Home and all their staff made the process as seamless as possible. Even after moving in, they continued to be attentive and fix all issues. It was a great experience and I would recommend kb to anyone.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Things aren't perfect

  • James B.
  • Verified HomeBuyer
  • March 22, 2020
  • San Antonio, TX

Things aren't perfect but nothing in life is. KB Home in Falcon Landing, the staff makes every effort to go beyond what is expected to make things right. Relationships you make are what makes life worth living. The staff from sales to builder and subcontractors everyone involved in the community make every effort to make things right. Thanks KB

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

First home

  • Mark T.
  • Verified HomeBuyer
  • March 18, 2020
  • Firestone, CO

Everything was very easy and Straight forward this being our first home

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

New home

  • Matthew A.
  • Verified HomeBuyer
  • March 17, 2020
  • Bonney Lake, WA

Nice home for the money, great community and people

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Homerun home

  • Charles M.
  • Verified HomeBuyer
  • March 17, 2020
  • Moreno Valley, CA

VERY impressed with the follow-up attentiveness to even minor issues. Kevin and his crew do a fantastic job of making sure everything is, in his words, "perfect." I wish there had been some kind of backyard (rock or sod) completed prior to move-in. The unusual rain has created problems with the drains, and the sprayed on mulch is washing away.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied

  • Martha S.
  • Verified HomeBuyer
  • March 17, 2020
  • Magnolia, TX

Very happy with the house

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great home for a great price!

  • Andrew C.
  • Verified HomeBuyer
  • March 13, 2020
  • Vail, AZ

I would have loved to have little parks embedded throughout our neighborhood however we are a small pocket within a much larger community, and not even the larger community has those amenities. We upgraded our cabinetry and it seems to chip rather easily, which is frustrating considering we've only been in the home since the start of the year.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Brand new home is loved

  • Joseph A.
  • Verified HomeBuyer
  • March 07, 2020
  • Winchester, CA

I had the best experience with qualified personal and the quality of service was on time and made easy. Working with our loan officer and sales representative LaVon were always professional and Josh and Josh helped anyway they could, very professional

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Love our KB home

  • James S.
  • Verified HomeBuyer
  • February 25, 2020
  • Castle Rock, CO

This by far was the quickest home buying experience my wife and I have ever had! The home builder, loan company and all involved worked so hard to get us in by the first of the year! We love our home and LB has been great making sure everything was as we wanted!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Experience

  • Johnna B.
  • Verified HomeBuyer
  • February 25, 2020
  • Bonney Lake, WA

This is my first experience in buying a new home - but I will say that the value of what I received for the price was beyond that of what I saw on the market. Your people are wonderful, accommodating and responsive - and helped me navigate thru the experience. My only “issue” was that there were some misses that I thought should have been caught - but once identified the situations were rectified quickly. I cannot speak highly enough of the customer service, and genuine kindness shown to myself and my mother by Ikaika, Jose and Jeff. Alex in the design studio was amazing, and James in the ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - NICE HOUSES, AFORDABLE PRICES.

  • Sergio G.
  • Verified HomeBuyer
  • February 23, 2020
  • San Antonio, TX

NICE HOUSES, AFORDABLE PRICES.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional Quality

  • Arturo G.
  • Verified HomeBuyer
  • February 18, 2020
  • Riverside, CA

There is a tremendous amount of peace of mind in purchasing a new home. My home purchase and the responsiveness of the staff has far exceeded my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Positive experience

  • Jim R.
  • Verified HomeBuyer
  • February 13, 2020
  • Bonney Lake, WA

From start to finish, the KB staff and contractors were friendly, helpful and professional. Our home is exactly what we expected based on our design choices and are pleased with the high quality craftsmanship.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Ultimate customer satisfaction

  • Charlotte M.
  • Verified HomeBuyer
  • February 11, 2020
  • San Marcos, CA

This review is for people who help us in our first home. First to sales. Sandro from the start to end dod a excellent job to ease the process. Very professional, answered all questions and follow-up how Everything till now. Ultimate customer service experience. Now to finances process, Shawn did wholesome job on easy processespecially for first time buyer that don't have any experience. Always follow up what need to be done! Day and night question still available to answer if needed. To design center who help me to pick ip the right finish material even though i have a architectural ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My wife and I had an amazing experience with K.

  • Andrew A.
  • Verified HomeBuyer
  • February 11, 2020
  • Maricopa, AZ

My wife and I had an amazing experience with K.B Homes from start to finish.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5